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National Automotive Repair

RepairPal Certified Shop
National Automotive Repair
77 Verified Reviews
National Automotive Repair
77 Verified Reviews
(602) 396-4794
2723 W Sweetwater Ave
Phoenix, AZ 85029 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Randall McLaughlin, Manager
  • Established 1997
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 48 Years of Car Repair Experience

National Automotive Repair Reviews
(75 Ratings)
5
(60)
4
(12)
3
(0)
2
(1)
1
(2)
Displaying 1 - 5 of 75 reviews
02/06/18

I brought my car in late for the appointment and the National Automotive team got it done that day! Thank you, Randy & Jake!!

01/12/18

National Auto Repair is highly recommended by us, they have done repair work for us before and we will continue to use them in the future, friendly, fair and quality at it's best

01/18/18

the people there were great.

01/24/18

Work done well

01/26/18

It was brought in on a Friday for an oil change and to check squeaking breaks. I was then informed that my oil was leaking and they needed to flush it to find the leak. They also informed me that my radiator hoses needed to be changed. (As a side note, nothing was mentioned about my power steering at any point on Friday). I agreed to have all that done even though I have never had a drop of oil on my garage floor nor have I ever been low on oil. After 4 hours they still could not find a leak in my oil and to my knowledge, never did. After picking up my car and $500 later on Friday night, I noticed my power steer was not working correctly. The next day there was power steering fluid all over my garage and I could not steer my car. It was completely empty. We refilled it only to have to leak all over my garage floor. I took it back right away Monday morning and the mechanic claims that he also recommended that it should have been replaced which was NEVER discussed with me on Friday. Another $500 later I had to get a new hose and pipe for my power steering. I feel the mechanic messed something up and came in to purposely cover up Monday morning to tell me it should have been replaced. I'm not happy and feel I was taken for a lot of money and I will not return to this shop after this.

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National Automotive Repair
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Need an appointment for today? Call the shop directly at (602) 396-4794(602) 396-4794

RepairPal Scorecard
91
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
95
Tools & Equipment
85
Customer Service
93
Customer Amenities
91

National Automotive Repair is an ASE Blue Seal certified repair shop, indicating that the majority of their service advisers and technicians are ASE certified. This family business has been serving the Phoenix area since 1997, three generations of the McLaughlin family are currently working there. Fixing it right the first time and excellent customer service are their top priorities.


Details
Message From the Shop

Randy McLaughlin, owner, was recently recognized as the 2011 Phoenix NAPA/ASE Technician of the Year.

"I have enjoyed the many years of being a small business owner by building relationships with my customers and their families and making sure they are getting quality service. I know National Automotive Repair offers quality service with honesty along with my own personal integrity.

We all depend and rely heavily on each other; people we know, like and trust. Thank you from the bottom of my heart for allowing us the privilege of working on your vehicles for the past 13 years. One of the reasons we continue to stay in business is because you have been willing to put your own reputation on the line by sending your friends and family to us. I don't think words can express enough thanks for putting yourself out there like that for us."

A+ rating with the Better Business Bureau, ASA certified, recognized as an ASE Blue Seal of Excellence business.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Parts/Accessories
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • NAPA
  • iATN

Map
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Schedule an Appointment with
National Automotive Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (602) 396-4794(602) 396-4794
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