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Honest-1 Auto Care - Phoenix

RepairPal Certified Shop in Phoenix

Honest-1 Auto Care - Phoenix

102 Verified Reviews
(602) 536-9848
12621 N Paradise Village Pkwy W
Phoenix, AZ 85032 USA
"My favorite auto shop. The most efficient and friendly place I've had my car worked on."
— Austin, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • Joe Mcnally, Manager
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 46 Years of Car Repair Experience
Honest-1 Auto Care - Phoenix Reviews
102 Ratings
Displaying 1 - 15 of 100reviews
Camille
01/24/19
Verified Customer
Honest -1 Auto Care lives up to its name. We have brought our vehicles here several times and Tracy has always been fair and honest. After many years of going to other repair shops and giving us long lists and told of 'necessary' repairs' (that was not really needed) it is great to go to an auto shop and feel like you are not being taken advantage of. After reading other reviews about this auto shop we decided to bring our cars in. We have been very satisfied with this decision. On this visit I brought my car in as it needed to pass the emission test. The necessary repairs were made and I am happy to say my car passed! The fellow at the emission center said it was money well spent. Thanks Honest-1! I highly recommend this auto shop if you are looking for an HONEST, reliable place to bring your car. You can feel confident that if you are told you need a repair it is truly needed. Also as an aside Tracy does several great things for the community. Before the school year he asks for school supplies and during the holidays he collects pajamas and books for children in need. In turn he gives you Honest Bucks-$5 or $10 that can be used towards a repair or maintenance at his shop. How great is that!! Thanks much
Justin
01/30/19
Verified Customer
The guys at the Paradise Valley location helped me get on the road and make it to the weekend trip I had been planning for months!
Lou
01/30/19
Verified Customer
Professional staff. Competitive pricing. Great job on the work I wanted done without pushing 'extra repairs.' Honest 1 at PV Mall is my go to auto shop. I feel they are truly honest.
Richard
01/27/19
Verified Customer
I have returned there every winter for a number of years when here in winter and will continue.
Martin
01/24/19
Verified Customer
Very good work very nice people
Robert
01/28/19
Verified Customer
Quick response, timely service. I wish they would've allowed me to provide the part for repair. It was a brand item and purchased from a legitimate parts supplier- but I understand the liability issue.
Brian
01/25/19
Verified Customer
I was impressed with the clean facility, Matt the service technician explained everything to me in great detail of what I was wanting to have done to my vehicle. There was no hidden surprises of additional work that I did not request to have done. I will definitely come back as a returning customer.
George
01/28/19
Verified Customer
Great!
Peg
01/27/19
Verified Customer
had oil changed & was very pleased with the service!
Harold
01/27/19
Verified Customer
Pleasant and good explanation of repairs needed
Havona
01/25/19
Verified Customer
They were booked and got me in for an oil change. It was appreciated.
Ronald
01/03/19
Verified Customer
Staff was knowledgeable and pleasant.
Steven
01/21/19
Verified Customer
Friendly, polite, and honest
Matt
01/10/19
Verified Customer
Everything seemed to be good
Brian
01/17/19
Verified Customer
Matt was very professional. He checked out my car and called me back to indicate what was needed. The prices quoted were more than in line as opposed to my previous repair shop Work was completed and I am very pleased with the service provides. Thanks Matt.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
93
Customer Amenities
99
This Phoenix location of Honest-1 Auto Care has been serving the local community since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “excellent”, “amazing”, “professional”, "friendly", and “honest”. This location features a team of automotive technicians whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
The name Honest-1(R) speaks to an important point of difference. Honesty and integrity are the pillars which hold our system together and apart from competition. We thoroughly train and reinforce integrity in every service offering to the customer. Welcome to the Home of Honest Mechanics(TM). Honesty, Value and Support, and an unwavering commitment to our customers and our environment are the priorities of our corporate philosophy.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Financing
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Honest-1 Auto Care - Phoenix
Would recommend to a friend
97%
Car was ready when promised
99%
Did not feel sales pressure
99%
Car was fixed correctly the first time
97%
Customer was treated respectfully
100%
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