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Hi-Tech Car Care

RepairPal Certified Shop
Hi-Tech Car Care
49 Verified Reviews
Hi-Tech Car Care
49 Verified Reviews
(602) 899-1071
2924 E Thomas Rd
Phoenix, AZ 85016 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Jim Garnand, Owner
  • Established 1958
  • 2 ASE Certified Auto Technicians
  • 60 Years of Car Repair Experience

Hi-Tech Car Care Reviews
(47 Ratings)
5
(27)
4
(12)
3
(4)
2
(1)
1
(3)
Displaying 1 - 5 of 47 reviews
01/11/15

We used them for a while, but recently been advised to fix things that after second and third opinions didn't need to be fixed at all. They also recommended replacing a part of a system that would have only temporarily fixed a larger problem.

04/07/18

They suffer from what all shops do: charging for an estimate. I made a referral and the car was old and to pay over $100 to see what's wrong and how much just isn't worth that much risk.

03/19/18

Very experienced group that is knowledgeable and helps customers understand issues, the the options to fix the problem and the costs involve. They are competent and thorough.

03/13/18

Overall great work

03/11/18

Brought my vehicle in to get the front brakes done, you replaced the rear and called me saying my front really needed to be replaced even though the car tells you what needs to be done as soon as you turn it on. Took an extra day to complete work, and when I got my vehicle back I was told that they did not clear the code and it needed diagnostics to determine why the code wouldn't clear. Gentleman who helped me check out had awful attitude and generally made me feel very uncomfortable. My husband was able to clear the code himself after watching a 10 min youtube video. I got a call like 3 hours later saying that you guys should have cleared the code and offered to have me bring it back in, but by that time it was cleared and I was not wasting another hour of my time to drive back down to you. Good price but not worth the hassle and headache incurred to save a few hundred dollars. Will not be back.

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Hi-Tech Car Care
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Need an appointment for today? Call the shop directly at (602) 899-1071(602) 899-1071

RepairPal Scorecard
95
Overall Quality Score

24
month
Nationwide
warranty
36
month
Local
warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
92
Customer Amenities
98

Hi-Tech Car Care was established way back in 1948 and has been proudly serving the Phoenix area ever since. This shop features a very experienced, well trained and ASE Certified team who are equipped with the tools and diagnostic equipment necessary to service today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All new parts are backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe at this RepairPal Certified shop as: “honest”, “professional”, “reliable”, “helpful”, and "awesome". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details
Message From the Shop

Hi-Tech Car Care, family owned and operated, has been taking care of cars since 1948. Designated a AAA Arizona Top Shop and the first certified green auto shop in Phoenix, Arizona, Hi-Tech Car Care is conveniently located at 2924 E. Thomas Rd. in Central Phoenix, just one mile east of SR 51.Bring your car or truck in today and see what it's like to have an automotive repair shop take care of you, not just your vehicle!

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More
Amenities
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • ASE Blue Seal
  • iATN

Map
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Schedule an Appointment with
Hi-Tech Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (602) 899-1071(602) 899-1071
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