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Motor Car Mall

RepairPal Certified Shop in Peralta

(505) 226-8895
3548 State Highway 47
Peralta, NM 87042 USA
"They are always very attentive to what I need. They explain everything in detail. We've dealt with them for many years."
— Erika, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Mike Rouckus, Owner
  • Established 1993
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience
Motor Car Mall Reviews
127 Ratings
Displaying 1 - 15 of 120reviews
Karen
04/14/19
Verified Customer
I had to bring it back after the first repair do to a plate rubbing that was due to the first repair
Edward
04/08/19
Verified Customer
The work was good. But I was told it would be one price and they had to have the car longer. At that time I was told it would be the same price. When I picked up my car the price was doubled without my approval.
Karen
02/20/19
Verified Customer
Excellent customer service, knowledge & communication. I have an older car with a lot of miles and they gave me really good input.
John
02/13/19
Verified Customer
Great job.
Andy
01/24/19
Verified Customer
Very professional.
Don
01/17/19
Verified Customer
A bit pricey, but very good quality work and very pleasant people to deal with!
Dee Dee
01/03/19
Verified Customer
I would love to send friends & family now because of the recent re-organization of the front desk employee pool. I feel more comfortable with the level of honesty now.
Daniel
11/29/18
Verified Customer
The staff is courteous, and they communicate well with clients.
Sharon
11/19/18
Verified Customer
Always good service here. Prices high, but.....
Ann
10/19/18
Verified Customer
I brought my car in for a tune up on the brakes and a check engine light. Now my car makes some rattly noises that it didn't make before and the check engine light came back on after 3 miles.
Crecensio
10/16/18
Verified Customer
Front office clerk has treated me with respect. The service technician representative needs to improve on making sure he calls his clients back when he says he is going to call back. I called him yesterday and he did not call me back. As I arrived to the shop, he was leaving for the day with no intentions of calling me back. I saw him leave at 4:50 p.m. Otherwise he has treated me ok for the rest of my experience.
Ralph
10/16/18
Verified Customer
I've been using the Motor Car Mall for approximately 30 years. They have performed a full range of mechanical repairs and maintenance, and body work over that time. I have been very satisfied with their work.
Thomas
10/05/18
Verified Customer
Great service
Pamela
10/01/18
Verified Customer
I was very satisfied with how quickly they were able to take me in to see my vehicle, with how I was treated and with the quality of work. I do feel that the labor was a bit high but overall it was a good experience and I will take my car in again.
Megan
09/21/18
Verified Customer
My only complaint this time around is that I was told to drop off my vehicle first thing in the morning and told it would be looked at right away. I dropped it off at 8:30am, as promised, and then didn't hear anything for 36 hours. I was then told it would be ready the next day and didn't hear anything for 36 hours. I understand there's time commitment involved in repairs, but I felt I was told it would be looked at and repaired by a certain time and then didn't receive any communication for nearly 2 full business days each time (this was all during the business week, not over the weekend). It is my understanding that the owner had a family emergency, so I can see that there may have been some discombobulation in this particular case.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
90
Customer Service
94
Customer Amenities
93
Motor Car Mall was established in 1993 and has been providing Peralta and the surrounding area with quality automotive repairs ever since. This shop features a team of technicians with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to collision repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “knowledgeable”, “courteous”, “honest”, and “professional”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Motor Car Mall is a high quality; fair priced repair shop that specializes in both collision repair & auto mechanical service repair. Our commitment to quality and customer service makes us stand out from any other repair facility. We employ only highly skilled technicians that are ASE certified and or I-CAR certified. We know that you have a choice of repair shops, so we have made every effort to build a clean neat facility you will be comfortable visiting. Please know that both the collision repair & service repair departments are dedicated to making your auto repair experience smooth and pain free. Our 31 plus years in business gives us the advantage of knowing what customers have come to expect during a repair, so we have the slogan of No limits… our commitment to superior quality & service. When your car breaks down or is just in need of regular preventive maintenance Motor Car Mall is your best choice. We employ ASE certified technicians and have the latest tools.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Motor Car Mall
Would recommend to a friend
92%
Car was ready when promised
93%
Did not feel sales pressure
91%
Car was fixed correctly the first time
90%
Customer was treated respectfully
97%
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