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Import Auto Works | Mercedes Service

RepairPal Certified Shop
Import Auto Works | Mercedes Service
67 Verified Reviews
Import Auto Works | Mercedes Service
67 Verified Reviews
(626) 551-4902
717 N Lake Ave
Pasadena, CA 91104 USA
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
09:00
18:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
9:00am to 6:00pm
Auto Repair Experience
  • Jerry Ericksen, Manager
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 60 Years of Car Repair Experience

Import Auto Works | Mercedes Service Reviews
(64 Ratings)
5
(56)
4
(8)
3
(0)
2
(0)
1
(0)
Displaying 1 - 5 of 64 reviews
07/30/18

Great Service, very knowledgeable

07/18/18

Jerry is actually a top-notch individual. He took such good care of my car and told me exactly what he did wrong and then corrected it for me and now it runs great! I am going back to him for every car need! Thank you!

06/04/18

I took my car to the Mercedes dealership for a service. Additional recommendations were made. It was going to be very expensive. I went to Import Auto Works. They were able to make necessary repairs for less money. I was satisfied with their work.

06/07/18

The only place to take your MB!

04/04/18

Awesome service great work very nice people!

Schedule an Appointment with
Import Auto Works | Mercedes Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (626) 551-4902(626) 551-4902

RepairPal Scorecard
95
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
98
Tools & Equipment
97
Customer Service
96
Customer Amenities
98

Import Auto Works sets itself apart from other automotive shops in a couple of ways; they specialize in the repair of Mercedes Benz and Smart vehicles, they strive to repair your vehicle right the first time, and they believe in providing the best customer service. This team of professionals has been providing quality automotive repair since 2000. They have the training, experience, automotive tools and computer diagnostic equipment to help ensure their goal of providing high quality repair is achieved. These repairs can range from tires and wheel alignment, to major mechanical repairs, to computer system diagnoses and repairs, as well as your scheduled maintenance needs. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Recent customers enthusiastically describe this RepairPal Certified team as “fabulous”, “honest”, “professional”, “knowledgeable”, and “affordable”. Customer conveniences include a local shuttle service, rental and loaner vehicles, early bird vehicle drop-off, and a waiting area with WIFI Internet access.


Details
Message From the Shop

Import Auto Works exclusively works on Mercedes Benz, Smart, and Sprinter Vehicles. All Years and Models. Our Shop Foreman is a Factory-trained Mercedes Benz Certified Master Technician and ASE Certified Master Technician with over 30 years of Mercedes Benz experience. We use the Mercedes Startek diagnostic tools and HHT. In addition, we are Diesel and Bio-diesel conversion and transmission experts. We love all things Mercedes and are proud of our entire team! All work is guaranteed.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More
Amenities
  • Child Friendly
  • Chinese Spoken
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Mercedes-Benz
  • Smart
Affiliations
  • iATN

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Schedule an Appointment with
Import Auto Works | Mercedes Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (626) 551-4902(626) 551-4902
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