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Import Auto Works | Mercedes Service

RepairPal Certified Shop
Import Auto Works | Mercedes Service
64 Verified Reviews
Import Auto Works | Mercedes Service
64 Verified Reviews
(626) 551-4902
717 N Lake Ave
Pasadena, CA 91104 USA
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
09:00
18:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
9:00am to 6:00pm
Auto Repair Experience
  • Jerry Ericksen, Manager
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 60 Years of Car Repair Experience

Import Auto Works | Mercedes Service Reviews
(61 Ratings)
5
(54)
4
(7)
3
(0)
2
(0)
1
(0)
Displaying 1 - 5 of 61 reviews
10/03/14

I just like the service. I trust them, I feel they give me the service I deserve and their work is excellent. Their work is excellent and they do quality work and tell you exactly how much it is going to be. The price of the repair. They just go beyond to satisfy, if you need a ride home, they bend backwards to make sure your transportation is covered, if it is overnight.

10/15/14

I think they are fabulous customer oriented and they do great work.

10/17/14

I have gone to them since I first got my car. They have been very helpful. Prices are decent. They are very friendly, very nice. They will help in anyway they can.

02/12/15

Fair prices, quality work, finished on time.

10/30/14

The main mechanic and owner Jerry Erickson is very knowledgeable. The staff is fair, and the best thing about them is their honesty and I have been going to them for at least 5 years.

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Import Auto Works | Mercedes Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (626) 551-4902(626) 551-4902

RepairPal Scorecard
95
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
98
Tools & Equipment
97
Customer Service
96
Customer Amenities
98

Import Auto Works sets itself apart from other automotive shops in a couple of ways; they specialize in the repair of Mercedes Benz and Smart vehicles, they strive to repair your vehicle right the first time, and they believe in providing the best customer service. This team of professionals has been providing quality automotive repair since 2000. They have the training, experience, automotive tools and computer diagnostic equipment to help ensure their goal of providing high quality repair is achieved. These repairs can range from tires and wheel alignment, to major mechanical repairs, to computer system diagnoses and repairs, as well as your scheduled maintenance needs. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Recent customers enthusiastically describe this RepairPal Certified team as “fabulous”, “honest”, “professional”, “knowledgeable”, and “affordable”. Customer conveniences include a local shuttle service, rental and loaner vehicles, early bird vehicle drop-off, and a waiting area with WIFI Internet access.


Details
Message From the Shop

Import Auto Works exclusively works on Mercedes Benz, Smart, and Sprinter Vehicles. All Years and Models. Our Shop Foreman is a Factory-trained Mercedes Benz Certified Master Technician and ASE Certified Master Technician with over 30 years of Mercedes Benz experience. We use the Mercedes Startek diagnostic tools and HHT. In addition, we are Diesel and Bio-diesel conversion and transmission experts. We love all things Mercedes and are proud of our entire team! All work is guaranteed.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More
Amenities
  • Child Friendly
  • Chinese Spoken
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Mercedes-Benz
  • Smart
Affiliations
  • iATN

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Import Auto Works | Mercedes Service
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Need an appointment for today? Call the shop directly at (626) 551-4902(626) 551-4902
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