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Uptown Auto Repair

(847) 792-1718
53 Verified Reviews
norm@uptownautoparkridge.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
14:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 2:30pm

ADDRESS

300 Busse Hwy
Park Ridge, IL 60068 USA

AUTO REPAIR EXPERIENCE

  • Norm Brikha, Owner
  • Established 2015
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 15 Years of Car Repair Experience

Uptown Auto Repair Reviews

OVERALL RATING

53 Verified Reviews
5 stars
(33)
4 stars
(15)
3 stars
(5)
2 stars
(0)
1 star
(0)
by - Verified Customer December 28, 2017

Everything went as well as expected. The work was done well and in a timely manner. Norm is also a pleasure to talk with.

by - Verified Customer December 26, 2017

Service is great. Friendly manager.

by - Verified Customer December 12, 2017

Prompt service, car ready as promised.

by - Verified Customer December 01, 2017

this is an honest auto repair shop

by - Verified Customer November 29, 2017

Very courteous, very helpful with the information I needed to know.

by - Verified Customer November 09, 2017

Uptown does a great job, does not try to upsell. They are very honest.

by - Verified Customer October 27, 2017

Norm is a trusted shop owner. Never feel pressured on repairs, he tells me about things that don't really need to be fixed or that can be fixed in other ways to save me money.

by - Verified Customer September 19, 2017

Once again, this shop has helped us out with accurate assessment of the problem and prompt and professional service at fair price.

by - Verified Customer September 10, 2017

The only issue was the part not arriving as promised. But once I took the car in I was given immediate attention. I highly recommend Uptown Auto Repair. They are honest, knowledgeable and very customer focused!

by - Verified Customer September 07, 2017

Will come back but have to keep my car clean inside

by - Verified Customer August 28, 2017

Very happy with uptown auto. Nice to have a shop you can trust to do a good job and be fair priced.

by - Verified Customer July 30, 2017

Good reliable service at reasonable price

by - Verified Customer July 30, 2017

Norm is my new mechanic! He was very good.

by - Verified Customer July 30, 2017

All good

by - Verified Customer July 10, 2017

No complaints, fixed to satisfaction quickly and at a fair cost.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer June 27, 2017

Had a bad blowout of my tire on the Smart, I needed two new tires for the back. only problem was they were expensive, more than regular tires, but that's the Smart Car for ya.

by - Verified Customer April 09, 2017

Good job

by - Verified Customer March 23, 2017

Great work done right.

by - Verified Customer March 16, 2017

The manager and one of his workers were very pleasant, helpful and prompt with their work. I do plan to return for service when needed.

by - Verified Customer February 06, 2017

It was a pleasure meeting the Manager, getting done repairs etc with a Local shop. Very nice peoples. I will recommend my friends and family.

by - Verified Customer January 22, 2017

Great work, I will start bring my Volvo to this place for future repairs.

by - Verified Customer January 11, 2017

Service was solid. Definitely will go back.

by - Verified Customer November 20, 2016

Excellent, prompt service.

by - Verified Customer November 16, 2016

Norm was fantastic. Fair pricing, good advise that saved me money, efficient, a pleasure to deal with.

by - Verified Customer November 13, 2016

Have done business in past with the owner's father through another shop. Service continues to be excellent.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer August 14, 2016

Excellent care from Norm and staff.

by - Verified Customer August 09, 2016

Knowledgeable mechanic, reasonable prices

by - Verified Customer July 24, 2016

Very helpful and showed a concern for our vehicle and pointing out issues that could cause major issues.

by - Verified Customer July 20, 2016

The service was timely and professional and friendly.

by July 17, 2016

Very polite and informative.

by - Verified Customer July 12, 2016

Great service, very competitive prices.

by - Verified Customer July 04, 2016

Friendly, nice people. Hope the work is good. Price seems ok but could have shopped more..

by - Verified Customer April 14, 2016

it was my first experience at Uptown Auto Repair - I was very pleased with the cost of the repairs and the work done on my vehicle. Excellent customer service. I would/will recommend them to friends/family.

by - Verified Customer April 11, 2016

A top rated and trusted mechanic.

by - Verified Customer April 11, 2016

The service is excellent ......

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer April 06, 2016

Service was provide as requested and scheduled.

by - Verified Customer March 31, 2016

Prompt service. Knowledgeable staff that explains the problem, available options, and the best solution clearly. Good post-visit experience.

by - Verified Customer March 23, 2016

Fair pricing and great service.

by - Verified Customer March 16, 2016

They are fast and helpful.

by - Verified Customer March 06, 2016

Really good preventative maintenance. Uptown keeps my car in good working condition.

by - Verified Customer March 04, 2016

JOB WELL DONE, ON THE DAY PROMISED AND IN A SHORT AMOUNT OF TIME..........I AM VERY HAPPY WITH THEIR SERVICE. THEY DO KNOW WHAT CUSTOMER SERVICE MEANS.

by - Verified Customer February 17, 2016

Excellent and professional service.

by - Verified Customer January 17, 2016

They are very professional.

by - Verified Customer January 14, 2016

They were fast and efficient. And I love that it's a local small business.

by January 08, 2016

Friendly, prompt, and knowledgeable.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer December 28, 2015

They were very professional and handled my issue in an expedited manner.

by - Verified Customer December 27, 2015

Work was done in a reasonable amount of time at a reasonable price. Easy to work with and freely offered detailed explanations of options and work done.

by - Verified Customer December 15, 2015

The service was great. I do think the new owner has a bit of a problem estimating when the car will be ready, but I'm sure that will resolve itself the longer the business is open.

by - Verified Customer November 12, 2015

I came in because my heating system was not working properly. The cause was diagnosed and the repairs were made. The result was that the heating problem was solved to my satisfaction.

by - Verified Customer September 30, 2015

Service was easy to schedule, and the mechanics went "above and beyond" to make the necessary repairs to my car.

by - Verified Customer September 02, 2015

Price was more than fair & work was done to my satisfaction & was done while I waited.

by - Verified Customer August 14, 2015

Quick, reasonable service! Kudos!

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
98

Uptown Auto Repair has been serving the community of Park Ridge and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "helpful”, “knowledgeable”, “professional”, “excellent” and "prompt". This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Open Saturday
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network
  • NAPA

MESSAGE FROM THE SHOP

Quality automotive repair and service starts at Uptown Auto Repair in Park Ridge. Our team of experts are here to help with anything your vehicle might need, from oil changes to major repair. We work on domestic and import / foreign vehicles and always use the highest-quality parts and industry leading equipment.

Our team of expert mechanics / technicians are highly trained and work quickly to get your vehicle repaired in a timely manner. Most importantly, they get the job done right the first time. ASE Certified.

As a NAPA Auto Care Center, we follow a strict Code of Ethics so customers will know up front what to expect. We provide our customers with 24-months/24,000-miles of worry-free protection on qualifying parts and labor.

Uptown Auto Repair proudly serves the automotive service and repair needs of the Park Ridge, Des Plaines, Edison Park, Skokie and Niles Illinois areas. We hope that you choose Uptown Auto Repair for your automotive, truck and fleet service needs. Learn More

Amenities include: FREE Wifi, FREE Coffee, FREE Parking* and After Hours Drop Off

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Uptown Auto Repair
Most commonly, Mercedes S Class suspension leaks from either the struts or the suspension valve assembly. If the whole body is lower, very likely that it's either the compressor or the valve assembly. If one particular section is lower (eg. front left/the whole front), then it could be a hose or strut(s). This is a particularly expensive repair, but I highly recommend you get it done because the leak causes the compressor to work longer and harder than normal and will lead to premature failure of the compressor. Hope this helps.
Is there a noise that follows or hits at the same time? Does it happen when you first accelerate or in the middle of accelerating? It could potentially be the transmission but it could also be any number of suspension parts or engine/trans mounts. The best way to get a legitimate answer is to have it test driven by a mechanic though.
Sounds like the accessory fuse blew. That would be fuse #12 under the hood in the fuse box. However, this commonly occurs with a short to one of the accessories it's connected to. This could be the antenna motor, cruise control switch, etc. Simply replacing the fuse may not be good enough as it will blow again the second you turn on the car. But give it a try. If it doesn't work, a technician will have to trace the short.

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