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Precision Automotive And Transmission Service Center

RepairPal Certified Shop in Paris

Precision Automotive And Transmission Service Center

81 Verified Reviews
(903) 201-0869
2675 N Main St
Paris, TX 75460 USA
"The quality of service is unmatched, they are very honest and courteous people and I felt very well taken care of."
— Tim, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 12:00pm
Auto Repair Experience
  • James McNeal, Owner
  • Established 1995
  • 6 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
Precision Automotive And Transmission Service Center Reviews
81 Ratings
Displaying 1 - 15 of 80reviews
Chris
04/14/19
Verified Customer
Excellent
Samantha
04/09/19
Verified Customer
Great at keeping contact with me about my vehicle, a little confusion when it came to the payment that wasn't clarified in the beginning. The only delay was some of my parts not coming in on time and my car taking longer to be ready, but it wasn't their fault because who they ordered it from took longer. Overall great customer service, just needs work on correct information being told the first time.
Mike
03/21/19
Verified Customer
Very prompt, courteous, and competent.
Cathy
03/08/19
Verified Customer
Fast, friendly service that I can trust.
Luke
01/14/19
Verified Customer
Staff member told me my vehicle was engineered in a way that it would always break and that Precision Automotive could no longer honor their warranty because of this fact. After taking the vehicle back to the manufacturer and telling them what your mechanic told me: we reviewed the vehicle specs. After reviewing, it was determined that the mechanic at precision automotive failed to study the vehicle he made repairs on and gave an incorrect diagnosis. His base knowledge was lacking the ability to understand the way the vehicle is made. (Basically, he didn't know what he was doing on a professional level and incorrectly installed the part. Then, to make matters worse; he told me due to 'faulty engineering from the manufacturer', precision automotive will no longer honor their warranty.) After learning the truth for myself, I feel insulted and lied to.
Wardale
01/13/19
Verified Customer
Best customer service ever. Great work. The workers stayed over on a Saturday to finish the job
David
12/03/18
Verified Customer
always did excellent work/open on saturday
Gary
11/14/18
Verified Customer
Excellent experience
Alton
11/20/18
Verified Customer
The problem was properly diagnosed and explained the plan of action to correct it. Work was done in a timely manner.
Maranda
10/31/18
Verified Customer
I was happy with the work and the price. I got an oil change for a Volkswagen Jetta. I understand it took a little while and I'm not sure why that was. They, however, did not reset the oil change service mileages. I would not have minded the wait if everything had been done. Very disappointed in that aspect.
Donna
11/05/18
Verified Customer
Excellent
Reba
10/16/18
Verified Customer
Always courteous and understanding my concerns. Great staff.
Fred
10/11/18
Verified Customer
I appreciate their diagnosis. Very professional organization. I feel that their repair prices are too high.
Shirley
10/11/18
Verified Customer
Everyone was real nice & they even took me home, pick me up & took me to the docter.
Warren
10/10/18
Verified Customer
First timer, will be back
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
100
Customer Service
89
Customer Amenities
95
Precision Automotive And Transmission Service Center is a highly qualified automotive repair facility that takes staying up to date and current on the latest technologies seriously. This RepairPal Certified shop employs ASE Certified technicians who attend some of the best automotive training available in order to help ensure that your modern vehicle is repaired professionally. This training, coupled with great customer service make Precision Automotive a great place for you and your vehicle. Our unbiased review of their recent customers revealed a team who not only cars about cars but the people who drive them as well. Unmatched service, friendly, professional, welcoming, and patient were the words used to described this team. For your peace of mind they back their work with a 36-month / 36,000-mile warranty. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Welcome to Precision Automotive & Transmission YOUR PARIS, TEXAS AUTO REPAIR & TRANSMISSION FACILITY Our Mission Statement: At Precision Automotive, we will give you the best possible service backed by the best warranty in the business! About Precision Automotive: Precision Automotive & Transmission has proudly served Paris and the surrounding area for over 20 years. We have completed over 85,000 successful repairs! From tires, brakes and oil changes to performance racing engines, we are ready to be your one stop-repair facility. We service ALL makes and ALL models and are your AAA Approved Repair Facility and AC Delco Service Center. Call us today to schedule your appointment! Serving Paris, Lamar County and the surrounding areas.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ACDelco
Map
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What verified customers have to say about Precision Automotive And Transmission Service Center
Would recommend to a friend
83%
Car was ready when promised
83%
Did not feel sales pressure
85%
Car was fixed correctly the first time
81%
Customer was treated respectfully
91%
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