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Meissner Automotive

RepairPal Certified Shop in Palo Alto

Meissner Automotive

135 Verified Reviews
(650) 646-9969
811 East Charleston Road
Palo Alto, CA 94303 USA
"Meissner's has the best automotive mechanics I've ever dealt with."
— Billie, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Kurt Meissner, Owner
  • Established 1962
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience
Meissner Automotive Reviews
135 Ratings
Displaying 1 - 15 of 129reviews
Juanita
09/14/19
Verified Customer
The workers were nice, however they did not contact me when promised and the Quote for repairs were $500 over dealership pricing and another shop. I was told that my battery and brakes were fine, but this was not the case. They forgot to address something I specifically asked for.
Vishwas
08/31/19
Verified Customer
Excellent service and terrific staff.
Swona
08/31/19
Verified Customer
Very professional services.
Hal
08/31/19
Verified Customer
Everyone was friendly, knowledgeable, honest and accommodating. I could not have wished for a better experience with helpful people who dealt with me fairly. You can be certain I will recommend this shop to anyone who can use their work. Highest possible praise.
Ehsan
08/17/19
Verified Customer
Nicest, most congenial staff - every single one of them. Thorough and informative, as well.
Eileen
08/10/19
Verified Customer
Friendly staff, great service!
Jf
08/10/19
Verified Customer
Great work and friendly service!
Richie
08/10/19
Verified Customer
Very knowledgeable - and friendly.
Rimmy
07/30/19
Verified Customer
Curt is straight forward, timely and dependable. For older model cars this is a really good option.
Robert
07/27/19
Verified Customer
Great shop, nice people, work done properly.
Sasha
07/20/19
Verified Customer
Meissner was recommended highly to me by a group of classic car collectors, and they have proven themselves to be extremely reliable and nice to work with! I have been with them for several years now and am very happy with the quality of work, timeliness, and customer service. Five stars.
Peter
07/14/19
Verified Customer
Solid
Melanie
07/07/19
Verified Customer
The mechanics know what they're doing and I trust my car with them. They charge high prices, though. I could have gotten it done for cheaper elsewhere. To me the peace of mind of having them do my repairs is worth the cost. On the other hand, the mechanic who worked on my car was really vague about what exactly needed to be done and he had a tendency to glaze over the details. I wish he'd told me more in depth what was wrong with my car.
Erika
06/29/19
Verified Customer
I'm overall happy and grateful with the service I received from Meissner Automotive. They are very knowledgeable and willing to explain in great detail what repairs need to be completed - excellent customer service.
Danna
06/22/19
Verified Customer
Great service!
RepairPal Scorecard
93
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
90
Customer Service
89
Customer Amenities
96
Meissner Automotive is a family owned shop that was established way back in 1962 and has been proudly serving Palo Alto and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to hybrid repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “friendly”, “knowledgeable”, “honest”, and "professional". A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Question Answered by Meissner Automotive
'Valve Cover Gasket Replacement' Versus 'Valve Cover Complete'? on 2007 BMW 328i
Unfortunately you have to fix both if they are leaking. If you just fix one leak, the leak that you did not fix, will just leak more. The engine is always under pressure. Picture a damn with two leaks. You plug one. What is going to happen to the other leak?
Map
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What verified customers have to say about Meissner Automotive
Would recommend to a friend
92%
Car was ready when promised
96%
Did not feel sales pressure
100%
Car was fixed correctly the first time
93%
Customer was treated respectfully
99%
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