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Moates Auto Xchange

RepairPal Certified Shop in Ozark

Moates Auto Xchange

36 Verified Reviews
(334) 339-7173
828 US-231 North
Ozark, AL 36360 USA
"Outstanding in their attitude, quick response, and quality of work."
— Ernest, a Verified Customer
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Wayne Slawson, Manager
  • Established 2006
  • 4 Auto Repair Mechanics on Staff
  • 70 Years of Car Repair Experience
Moates Auto Xchange Reviews
36 Ratings
Displaying 1 - 15 of 36reviews
07/19/18
Excellent job!
05/10/18
Always treated with respect, proper information and car taken care of professionally.
03/15/18
excellent service and attitude towards customer
01/09/18
Thanks for the great work, see you next visit.
09/24/17
Courteous and professional.
07/19/17
I had a partial repair, because I had to order the shocks and get back to them I have another appointment set.
06/15/17
Great customer service.
06/07/17
The customer service was outstanding. The work done on my car was thorough, I have the peace of mind it was done correctly as well as effeciantly. Lastly the service manager Wayne was by far the friendliest car service professional I've ever used! Thanks very much for a job well done!
06/01/17
The experience was good overall. I have taken my cars to Moates Auto Xchange, my family takes their cars, and I've suggested them to a friend.
05/30/17
I was having problems with misfiring in my van. I talked to Bryan about new plugs and wires. Everything was done and it still misfired. I brought it in and they replaced the coil, it still misfired. I brought it in the third time and It turned out that a cracked plug was the culprit. the shop figured it out and made the changes and refunding the work done with the coil. I am relieved they figured it all out. I feel like Im in good hands at Moates. They will do whatever they need to make things right and that is why I go there.
03/29/17
I went in recently to have an oil change done on my car. The employees were very nice and respectful. Overall, I had a very positive experience.
02/02/17
I have been using them for a while they have proven their service.
12/12/16
Outstanding in their attitude, quick response, and quality of work.
10/27/16
Excellent. Everybody was nice. They showed concern about my car. They were honest with us, and honesty is a big thing on my list.
08/07/16
I think they are very knowledgable but overpriced.
Schedule an Appointment with Moates Auto Xchange
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (334) 339-7173
Need an appointment for today? Call the shop directly at (334) 339-7173
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
88
Tools & Equipment
90
Customer Service
89
Customer Amenities
93
Moates Auto Xchange was established in 2006 and has been providing Ozark and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “friendly”, “outstanding”, “knowledgeable”, and “excellent”. Early bird drop-off, Saturday morning drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Moates Auto Xchange is a AAA authorized repair facility and NAPA Auto Care Center. Our Service manager, Wayne Slawson and our service advisor, Bryan Gill will be happy to assist you. Our Service department offers: All major repairs, Tune-ups, Alignments, Computer diagnostics, A/C Service, Oil filter and changes, Auto transmission service and replacement, Coolent system flush, all major brands of tires, tire repair and wheel balance, complete brake repair, shock/struts, CV shaft service, differential service, electrical system check, batteries, and headlight restoration. Specials: discounts available, free tire rotation with oil change, Oil Change Club - buy 5 oil changes - 6th one is free (up to 6 quarts of oil, excluding full synthetic and diesel).
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Moates Auto Xchange
Schedule an Appointment with Moates Auto Xchange
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (334) 339-7173
Need an appointment for today? Call the shop directly at (334) 339-7173
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