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New Concept Auto Service

RepairPal Certified Shop in Overland Park

New Concept Auto Service

25 Verified Reviews
(913) 380-1583
9573 W 87th St
Overland Park, KS 66212 USA
"They are friendly, thorough, knowledgeable, honest and helpful and they did an extensive inspection on a car we were considering buying. We were extremely pleased with the service they provided."
— Julie, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Paul Rupp, Owner
  • Established 1997
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 24 Years of Car Repair Experience
New Concept Auto Service Reviews
25 Ratings
Displaying 1 - 15 of 24reviews
Willam
07/18/18
Verified Customer
It was very nice and the work they did was very professional. I would highly recommend them to anyone.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 17, 2018

Thank you for the recommendation, Willam! Look forward to seeing you again.

Eric
07/30/18
Verified Customer
Great service and a high degree of integrity.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 17, 2018

We could not ask for nicer words, Eric. Thank you for your trust.

Julie
07/02/18
Verified Customer
They are friendly, thorough, knowledgeable, honest and helpful and they did an extensive inspection on a car we were considering buying. We were extremely pleased with the service they provided.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 17, 2018

Thank you, Julie. Hope our inspection helped you make an informed decision!

Zack
06/21/18
Verified Customer
It was very easy, very thorough and very fast turn around.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 17, 2018

Thanks, Zack! Glad we could get you in and out quickly!

Keenan
06/28/18
Verified Customer
They are good and know what they are doing.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 17, 2018

We appreciate the kind review, Keenan.

Josh
07/13/18
Verified Customer
They seem to be honest & knowledgeable about repairs and they always provide a quote in terms of how much the repairs are prior to doing the work.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 17, 2018

Thanks for taking time to write the kind review, Josh.

Josh
06/28/18
Verified Customer
Everything was good. It was expensive, but it was a good experience.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

We are happy we could meet your quality expectations, Josh. Look forward to seeing you again.

Esmie
07/03/18
Verified Customer
It is always very clean and they are straightforward about what the charges will be and I appreciate that.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

Thank you so much for the kind review. We appreciate your trust!

Christina
08/01/18
Verified Customer
They do a great job.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

Thank you, Christina!

Mary
06/26/18
Verified Customer
Nancy does a wonderful job she is very good.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

Thank you, Mary. We think Nancy is pretty wonderful as well!

Krik
06/20/18
Verified Customer
It was good.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

Thanks for taking time to comment!

Jane
07/31/18
Verified Customer
I just trust them, they do excellent work, and they are willing to work with you if you can't afford it. I would recommend them.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

We are so happy to have earned your trust, Jane. Thank you for the recommendation.

Ed
06/25/18
Verified Customer
It's excellent there.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

Thank you, Ed!

Ivy
07/02/18
Verified Customer
The people were really nice.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

Thank you so much, Ivy. Hope to see you again!

Reese
07/17/18
Verified Customer
The mechanic there was really helpful and they were really trustworthy. Good experience overall.
Reply from New Concept Auto Service
by New Concept Auto Service 2, November 19, 2018

Thank you, Reese. We are happy to have earned your trust.

RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
98
Tools & Equipment
95
Customer Service
91
Customer Amenities
96
New Concept Auto Service was established in 1997 and has been providing Overland Park and the surrounding area with quality automotive repair ever since. This RepairPal Certified shop features an experienced and well-trained team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “honest”, “knowledgeable”, and “friendly”. Loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We believe nothing is more important than people. We strive to serve the customer rather than ourselves by ensuring their vehicles are safe and reliable—by doing the right thing. Every day. In every situation. That’s who we are. As a family-owned small business, New Concept Auto Service offers honest and accurate auto maintenance and repair to quality-minded customers. Owner Paul Rupp draws on his mechanical engineering education to pursue this boyhood dream because his love for cars and for helping others brought a unique spark to his life. His wife, Polly, brightens the shop using her talents in marketing and administrative support. Both were raised in the Midwest (Paul in Kansas and Polly in Iowa) where the family business was the center of the home. Together they believe in the power of their small business community which positively impacts our culture. We maintain a positive atmosphere. Our shop is clean, up-to-date, organized and well-managed. Our office staff is friendly and knowledgeable. Our technicians are nicely equipped and complete ongoing training. Our customers rely on us for advice and love the fact we know them by name. Our community benefits from regular education and outreach efforts, both online and in person. We strive to be the very best auto repair shop in town. We believe a combination of mutual respect and trust is the only way to operate a business – especially one in which personal safety is a daily issue. With thorough communication we build long-term relationships with customers, vendors, and other local businesses in order to gain and maintain that trust. We are open Monday through Friday to offer our employees time for a life outside work. We open early to help customers keep up with the fast pace of daily living. New Concept serves customers in suburban Kansas City, primarily near the shop in Overland Park, Kansas. Paul’s reputation for excellence in classic car rebuilding and repair also attracts customers from all around the U.S.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
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