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Eilenberger's Automotive

(913) 956-0050
141 Verified Reviews
paul@eilenbergersautomotive.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 6:00pm
S
Closed

ADDRESS

7625 Metcalf Ave
Overland Park, KS 66204 USA

AUTO REPAIR EXPERIENCE

  • Paul Eilenberger, Owner
  • Established 1996
  • 4 ASE Certified Auto Technicians
  • 70 Years of Car Repair Experience

Eilenberger's Automotive Reviews

OVERALL RATING

141 Verified Reviews
5 stars
(79)
4 stars
(45)
3 stars
(7)
2 stars
(4)
1 star
(6)
by - Verified Customer December 27, 2017

I was very happy with my experience. I was traveling out of town and needed a repair. The shop was able to get me in on short notice, diagnose the problem and fix the car with a couple of hours. The shop was friendly and explained everything that needed to be done without pushing unnecessary repairs, especially since I was an Out of State cat in their shop. Very happy with my experience.

by - Verified Customer December 20, 2017

Very professional, explained everything clearly, gave a complete overview of recommended work, did not do unnecessary repairs, will recommend this shop to others

by - Verified Customer December 14, 2017

Chris and Paul have always done a great job!

by - Verified Customer December 06, 2017

Chris did a good job explaining the repairs and scheduling

by - Verified Customer December 06, 2017

Reasonable rates, great service. Will return.

by - Verified Customer December 05, 2017

My recent repair experience was very positive. Resolved my car issues quickly with a free shuttle to work.

by - Verified Customer December 04, 2017

Chris took the time to explain the results of the car inspection they performed. He was most helpful!

by - Verified Customer November 29, 2017

Is always a pleasant experience at Eilenberger Automotive!

by - Verified Customer November 27, 2017

Excellent! Will come back in the future.

by - Verified Customer November 19, 2017

Well attended to the problem at hand and anticipation of probable near term maintenance explained as expected.

by - Verified Customer November 16, 2017

First time here and I think I found a place to bring my vehicle for regular and unscheduled repairs. Surprised they have free loaners for their customers.

by - Verified Customer November 14, 2017

Excellent work, fairly priced, delivered as promised.

by - Verified Customer November 13, 2017

I was pleased with the work that was performed

by - Verified Customer November 09, 2017

Pretty good overall however I have a new truck that has an oil change indicator light... So even though I had the oil changed, this light still comes in when I start the vehicle. Not too thrilled about that. But am assuming the oil was properly changed.

by - Verified Customer November 06, 2017

OK

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer November 06, 2017

First time there. Thank you. Was a very positive experience. I will come back

by - Verified Customer November 01, 2017

Great customer service

by - Verified Customer October 31, 2017

Staff was friendly and courteous.

by - Verified Customer October 30, 2017

Good experience overall

by - Verified Customer October 29, 2017

The repair I requested was executed just fine, I did receive a huge laundry list of additional repairs that need to be done. While inspecting my brakes (not part of the repair) the technician did not torque the lug nuts on one wheel. I found out later on the highway when my car sounded like a helicopter and was shaking at high speeds. I could move the lug nuts with my fingers. I lucked out and torqued them down myself. But that was a very dangerous oversight.

by - Verified Customer October 26, 2017

Got the work done quickly and even provided me with a loaner. Very satisfied.

by - Verified Customer October 26, 2017

Good experience!

by - Verified Customer October 24, 2017

had my Cadillac tire repaired and new battery input. All timely and fairly priced. Great staff.

by - Verified Customer October 10, 2017

Best Auto Repair Shop In The Kansas City Area !

by - Verified Customer October 09, 2017

Chris in the front office was great and worked well with my husband and I as we got my vehicle fixed and helped us a lot with coordinating what we would fix now and what could be fixed later. He was great and very personable.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer October 05, 2017

They were great!

by - Verified Customer September 06, 2017

They got it fixed!

by - Verified Customer August 31, 2017

Eilenberger has taken care of my car for several years and has always done a great job. They give me options for my car repairs if there are multiple issues prioritizing them for what my budget allows. Would recommend.

by - Verified Customer August 21, 2017

Very professional and kind crew. Highly recommend their work. Prefer over a Kia dealership any day!

by - Verified Customer August 14, 2017

The shop worked efficiently to solve the car's problem!

by - Verified Customer August 07, 2017

Eilenbergers did quality work, clearly explained. Their inspection was meticulous and their work very professional.

by - Verified Customer July 27, 2017

Very professional and knowledgeable. Good to find trust worthy people these days!

by - Verified Customer July 23, 2017

Great service, as always.

by - Verified Customer July 23, 2017

Work performed, but wanted me to rebuild my vehicle

by - Verified Customer July 20, 2017

I brought the car in to have a muffler installed, only to be told the next day you don't do welding. The vast majority of muffler installs require welding. You should not have accepted the car for repairs up front. I felt like they kept the car to see if you could find anything else to repair and charge me for. They were going to charge me for looking at the A/C system and declaring the A/C system fixed when you found the fan switch I had installed and just turning it to the on position. I told them when I brought the car in the symptoms were classic 'low freon' issues. Intermittent hot/cold. They chose not to even check the freon levels until I insisted. Surprise, the freon was low.
Lastly, It's 100 degrees out and you give me a loaner with a dead air conditioner.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer July 19, 2017

Very professional, courteous, goes the extra mile....very satisfied!

by - Verified Customer July 12, 2017

First time customer, very happy with the work performed. Will be going back again.

by - Verified Customer July 11, 2017

Good job.

by - Verified Customer July 06, 2017

I had a lovely experience getting my car maintenance taken care of in a respectful manner.

by - Verified Customer July 04, 2017

Great people. I was pleased.

by - Verified Customer June 19, 2017

I can never say enough good things about you guys!!! From the moment I call with my car need, no matter how big or small, you are respectful and prompt in service. I don't feel like I will be pressured into services I don't need but I also feel that I will be fully informed of any work that needs to be done on my car (and how quickly it should be addressed) beyond what I brought it in for. I appreciate the professionalism of everyone I encounter in the shop as well. Thank you for being you!!!

by - Verified Customer June 12, 2017

Went for an oil change. No complaints so far! They seem knowledgeable and fair.

by - Verified Customer June 01, 2017

Good guys, good service, reliable.

by - Verified Customer May 21, 2017

Good friendly folks that do the job.

by - Verified Customer May 14, 2017

The price paid for the service was fine. My only complaint would be how long it took. I dropped my vehicle at 8:00am for an oil change and new tires. It wasn't ready to be picked up until almost 5:30 that evening and when I got there the guy who worked on my car had accidentally taken the key home with him which delayed me another 30-45 minutes.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer May 08, 2017

Felt like they cared more about money than truly addressing my needs.

by - Verified Customer May 04, 2017

I ended up not having my transmission fixed. Appreciated the fair assessment provided. Chose to get rid of the vehicle. Thank you.

by - Verified Customer May 02, 2017

Really nice! Seemed very family owned and supported, and the techs know their stuff, so I'm very pleased with their work.

by - Verified Customer April 25, 2017

I've dealt with this shop several times and I trust them,prices seem ok and work is done rather quickly. -I would refer them to others if I am ever asked..

by - Verified Customer April 10, 2017

Everything done to my expectations.

by - Verified Customer April 09, 2017

Great Staff and excellent service!

by - Verified Customer April 05, 2017

Good first experience. Will likely return if needed for future repairs.

by - Verified Customer April 03, 2017

I have felt with several mechanic shops in my area. So far they have been te most professional and did the work asked of them. Not more. Not less. I will refer anyone I know to these mechanics

by - Verified Customer April 02, 2017

I can't say enough good things about Ellenberger's. They are very professional, personable, and knowledgeable. They installed a part on my auto that other shops said could not be installed without replacing other parts. They are fair, reasonably priced, and wonderful people to speak with. I would recommend this shop to everyone!!

by - Verified Customer March 26, 2017

Had a great experience! Will for sure continue to take my car to you!

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer March 19, 2017

Would recommend. Very knowledgeable and honest.

by - Verified Customer March 15, 2017

They went above and beyond to help me out.

by - Verified Customer March 15, 2017

I thought everything was great.

by - Verified Customer March 14, 2017

Brought my car in for oil change & tire rotation. Remembered I had bought my tires elsewhere with free rotation for life of tires. Mentioned to Paul & he honored at his business & also added to my file as free for future rotations. Was very pleased. Good business practice.

by - Verified Customer March 09, 2017

Had a friend check the oil leaks that were noted, and my oil filter (that was installed with the service) was not screwed in correctly and was leaking a lot of oil just 1 day after service.

by - Verified Customer March 09, 2017

Great at trying to help me understand what was needed.

by - Verified Customer March 08, 2017

Best shop in KC!

by - Verified Customer March 08, 2017

Super.

by - Verified Customer March 08, 2017

Excellent service.

by - Verified Customer February 16, 2017

Solid work, price was a little high but it was quality work.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer February 15, 2017

I have been going go Eilenbergers for years..

by - Verified Customer February 13, 2017

Very friendly and knowledgeable. I've used this shop for a few repairs on my older (1999) Explorer and Navigator and they do good work and treat you well.

by - Verified Customer February 13, 2017

Car wasn't ready when I expected but it was beyond their control. I'm okay with that. The staff was friendly and courteous. It was a good experience!

by - Verified Customer February 09, 2017

They do great work!

by - Verified Customer February 08, 2017

Mike was great. Super friendly, helpful, and low pressure. Awesome that you guys had a loaner car as well.

Cheers!

by - Verified Customer February 01, 2017

New customer, work completed on time. Appreciate flexibility on scheduling and explanation of work needed and options.

by - Verified Customer January 30, 2017

Great people, I felt that my opinion was considered and given worth. Feel that woe a female this in important and recomand this shop to any female, regardless of age.

by - Verified Customer January 19, 2017

Terrific service.

by - Verified Customer January 17, 2017

As always I have total trust in your shop. Just one bit of advise. It was very icy the morning I picked up my car. Would have been nice if the windows were scraped off for me, as a female on my way to work.

by - Verified Customer January 12, 2017

Experience was ok. Nice to have a place close to home to take car for repair and feel satisfied.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer January 05, 2017

This shop was recommended by my insurance's roadside assistance and I was very pleased with everything. I would recommend to anyone and will be back!

by - Verified Customer December 29, 2016

Professional service experience. Will return.

by - Verified Customer December 27, 2016

Keep up the good work - God bless you all!!!

by - Verified Customer December 22, 2016

got my car back on the road as soon as possible - explained everything and professional.

by - Verified Customer December 11, 2016

A job well done

by - Verified Customer December 01, 2016

Always a great experience.

by - Verified Customer November 29, 2016

Great place, great prices, and great people! Will continue to use Eilenberger's as long as I live in Prairie Village.

by - Verified Customer November 29, 2016

They were far more affordable than the Volvo dealershp.

by - Verified Customer November 22, 2016

Awesome!

by - Verified Customer November 22, 2016

Everyone is always very nice. I trust them to do a good job with my car.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer November 21, 2016

My car broke down over the weekend and by Monday afternoon, Eilenberger had figured out the problem and had my car back up and running again.

by - Verified Customer November 17, 2016

Fixed their mistake and handled it with total class. Customer for life.

by - Verified Customer November 17, 2016

The work was good and runs better than ever.

by - Verified Customer November 17, 2016

It was actually my Mom's car they were working. She is 92 years old and I got involved as I help her manage her affairs. Eilenberger did a diagnostic check and recommended repairs of over $2000. I had my usual, trusted mechanic look at it. He diagnosed the same general problem (emissions leak) but found no damage or need to replace the two parts Eilenberger said had been damaged by rodents. My mechanic fixed the REAL problem for $747.00. Shame on Eileenberger for trying to take advantage a nice 92 year old lady like my mom. They should refund the $100 she paid to them for their faulty erroneous diagnostics.

by - Verified Customer November 15, 2016

The shop was good and easy to work with.

by - Verified Customer November 15, 2016

Great value for service received.

by - Verified Customer November 14, 2016

The most recent time that I took my truck to Eilenberger's was a good experience just like any other time I take it into their shop. They are very professional and courteous and can fix any problem I have with my truck.

by - Verified Customer November 10, 2016

Great!

by - Verified Customer November 10, 2016

The guys in the office are super friendly, patient and thorough. Great experience. We'll be back!

by - Verified Customer November 03, 2016

Eilenberger's has always been very competent and fair on all the automotive work for us.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer April 23, 2015

I have a mechanic that I used for ten years. As far as Leavenworth they are the best. They are unnecessarily in the city but work great for what I need now.

by April 23, 2015

They are very nice people.

by - Verified Customer April 22, 2015

To expensive and of course they always find something wrong with your vehicle and make you think it is dangerous not to do the work. (and I am a woman) I have gone other places and they didn't think it was something at all or they had a different take on the repair. I only go there right now because of a warranty. Gone when out of warranty.

by - Verified Customer April 22, 2015

They do a great job. They let you know if you have a safety issue.

by - Verified Customer April 21, 2015

I've been going to Eilenberger's for 9 years. I haven't ever had a complaint about the quality of their work, their customer service, friendliness, prices, etc. They're awesome.

by - Verified Customer April 19, 2015

They are helpful and easy to work with. They keep my sister's car in safe working order.

by - Verified Customer April 16, 2015

They are very friendly people, accommodating, honest, is the best way to put it, and very nice people. They seem to have my best interest, they are very genuine.

by - Verified Customer April 15, 2015

They always do a great job. They're pretty friendly and pretty informative.

by - Verified Customer April 14, 2015

Friendly, honest, thorough and they take me to and from work!!

by - Verified Customer April 14, 2015

They provide professional and courteous service.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer April 14, 2015

Pretty expensive and do nice work.

by - Verified Customer April 13, 2015

They repaired what I needed without additional unnecessary repairs. They repaired the vehicle on time and gave me a ride to and from the shop.

by - Verified Customer April 13, 2015

They are very friendly, know what they are doing, and they do not cheat you, you get what you pay for, they can always find the problem. They're Christian people. They are expert mechanics and I recommend anybody to go there.

by - Verified Customer April 08, 2015

They revived my car or brought it back to life. In some fashion they seemed genuinely concerned, I think recommended what was needed but did not add things to just add more charges and money. They don't do that and every time they fixed the car, and it works very well. I have got a really old car. They are always real nice to work with.

by - Verified Customer April 07, 2015

I don't like being sold something I don't need. Car services are not cheap. Nor being treated like I don't know about my vehicle because I'm a girl.

by - Verified Customer April 02, 2015

They were honest and up front with the work that needed to be done. They gave me a reasonable estimate. They were polite and the work was completed on time and to my satisfaction.

by - Verified Customer April 01, 2015

Excellect Customer Service. Car done on time and no issues with repairs/service.

by - Verified Customer March 31, 2015

Pretty solid overall, love the shuttle service, very straight foreword.

by - Verified Customer March 31, 2015

Very professional.

by - Verified Customer March 24, 2015

Great service, reasonable pricing.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer March 17, 2015

The service was done in a timely manner, they explained everything that was being done, gave me the cost before they started, everyone was very friendly and helpful. I will recommend them.

by - Verified Customer March 12, 2015

Staff is friendly and I always know that they are doing good work and looking out for me.

by - Verified Customer March 04, 2015

Good service, good service, good service.

by - Verified Customer February 23, 2015

Excellent service.

by - Verified Customer February 23, 2015

That are so professional and help me keep my car going.

by - Verified Customer February 17, 2015

Good & friendly service.

by - Verified Customer February 17, 2015

It was recommended to me and I felt good about that.

by - Verified Customer February 16, 2015

I feel like they do a good job.

by - Verified Customer February 15, 2015

They do good work. It is however higher than other places. Additionally, in the past working with other shops when they change the oil, they top off all other fluids, check belts and hoses, and rotate the tires at no additional charge which Eilenberger's does not do. They are very slow. I think they over book. I work and rely on my car to get back and forth.

by - Verified Customer February 15, 2015

Excellent service.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert
by - Verified Customer February 15, 2015

Friendly, prompt, good explanation, clean waiting area.

by - Verified Customer February 12, 2015

They were extremely helpful, explained what was wrong with my car so I could understand, offered to drive me home and pick me up when my car was ready.

by - Verified Customer February 10, 2015

They have always been courteous, repaired right the first time what needs to be repaired or told me why they couldn't. They are honest and have made good on any complaints or mistakes they might have made. They have repaired my cars for many years and I trust them to treat me right.

by - Verified Customer February 03, 2015

They are very slow, customer service was bad and they forgot to put my car back together properly and a piece came lose on the highway and almost made me wreck.

by - Verified Customer January 21, 2015

Very disappointed. I went here because of the good reviews, but the price to replace a distributor alone, on a 2000 Nissan Pathfinder, was quoted at over $800! I ended up doing it myself in under an hour with 0 experience with cars whatsoever. The kicker? The issue was with the key ONLY AND HAD NOTHING to do with the distributor. A real Nissan mechanic figured this out in about half an hour. I will however say that they do have great customer service.

by January 19, 2015

They recommended that I replace brakes pads. I took my car to KC Brake and Auto Repair and found out I had al least 50% of the pads left and did not need replacement. I doubt I needed the other recommended services

by - Verified Customer January 14, 2015

Reliable.

by January 14, 2015

Good people. One time my car got worse when serviced.

8 verified customers did not leave comments but provided these ratings:
by Blake, Tom, Phil, Bertha, Mike, Ted
by Patrick, Robert

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

Eilenberger's Automotive was established in 1996 and has been proudly providing Overland Park and the surrounding area with quality automotive repairs ever since. This shop features a team of very experienced, highly trained, ASE Certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. Work performed by this Repairpal Certified shop is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “helpful”, “friendly”, “professional”, and “courteous”. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • ASA

MESSAGE FROM THE SHOP

Local family owned since 1996.
Family and female friendly
3yr - 36mi parts and labor nationwide warranty.
"Your Satisfaction is our Success"

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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