Close

Auto Doctors of Overland Park

RepairPal Certified Shop in Overland Park

Auto Doctors of Overland Park

108 Verified Reviews
(913) 270-0786
11826 W 112th St
Overland Park, KS 66210 USA
"They are very straight forward with their assessment of what needs to be done of which I appreciate."
— Mihir, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Jeff Ralston, Owner
  • Established 2008
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 30 Years of Car Repair Experience
Auto Doctors of Overland Park Reviews
108 Ratings
Displaying 1 - 15 of 99reviews
09/19/18
Alex was very determined to find a replacement side mirror. It took longer than he expected because my Saturn is no longer made & is 16 yrs old! But he found it & everything came out right!!
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, October 02, 2018

We're glad he could get you what you needed! Thank you for the review, Kay!

09/13/18
I had taken my car to 2 other big name autoshops to get quotes for some work done and with both I was given astronomical prices with little explanation as to why. Going to Auto Doctors I felt respected and was carefully explained things. It felt amazing being confident that I wasn't going to be taken advantage of just because I didn't understand car speak. Not only that but the prices were broken down into manageable pieces so I didn't feel overwhelmed. You guys quickly became a favorite go to shop!
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, September 28, 2018

We're so happy you found us, Ashley! We look forward to helping you understand the car world and whats going on with your vehicle in the future too! Thank you for your review!

09/11/18
They needed my car for an extra 2 days. I never received any update to what was going on. I had to call multiple times to get an update and each time it was very vague.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, September 20, 2018

Elizabeth,
I wanted to apologize for the lack of updates you have received. We aim to provide 100% satisfaction and if we aren't providing that satisfaction then we will do what we can to make it right! I have addressed this with my staff and if they continue to fail your expectations please give me a call. 913-451-2539.
Thank you,
Jeff Ralston
Owner

08/31/18
The third time we have used Auto Docs for service and maintenance work this summer. Work was done on time, for price quoted, and with a smile. Just recommended shop to new neighbors relocating from Nebraska.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, September 20, 2018

We appreciate your referral and your review, Chris! Thank you!

09/04/18
Great job!
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, September 20, 2018

Thank you, Abra!

08/29/18
Very happy with my first visit.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, September 14, 2018

We're happy to hear that, Donna! Thank you for leaving us a review!

07/25/18
Extremely happy that my car was diagnosed & repaired in a timely manner.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, August 17, 2018

Thank you for your review, Andi! We are happy you are pleased with our services!

07/24/18
Wonderful service
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, August 08, 2018

Thank you!

07/17/18
We needed a lot of work and they went the extra mile to get it done in one day! So grateful!
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, August 06, 2018

Thank you for taking the time to leave us a review, Joann! We enjoy making our customers happy, if there's anything we can do for you in the future please let us know!

06/14/18
I had good experience. I will come back when I need for sure!
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, August 06, 2018

Thank you! We look forward to serving you in the future!

07/18/18
Alex and Kailyn were just great, genuinely warm, friendly and honest.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, July 30, 2018

Thank you, Greg! We appreciate the kind words and the great review!

06/29/18
Alex did a great job explaining what was wrong with the AC. He also did a great job of explaining the needed repairs and why. Thought the cost was more than I had hoped, after being shown the broken parts, it was evident that there was no other way to get the AC working. Alex made the financial pain easier tho deal with. And a real cold AC was wonderful.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, July 12, 2018

Thank you for your review, Matt! We are pleased to hear you had a good experience with Alex! Cold AC this time of year is a must!

06/20/18
Good work
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, June 28, 2018

Thank you!

06/06/18
They were pleasant, easy to work with, convenient, decent pricing.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, June 15, 2018

Thank you for your feedback, Stacy!

04/27/18
The shop took the time to stop what they were doing make a repair on my vehicle and get me back on the road quickly. These guys run a fantastic business treating you fairly repairing quickly and being courteous. Great job great experience. Will tell everyone I know.
Reply from Auto Doctors of Overland Park
by AutoDoctorsOP, May 30, 2018

Thank you for taking the time to review us, Eric! We appreciate it!

Schedule an Appointment with Auto Doctors of Overland Park
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (913) 270-0786
Need an appointment for today? Call the shop directly at (913) 270-0786
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
93
Customer Amenities
99
Auto Doctors is a really good example of what it takes to be a certified shop in our network. Our evaluation process takes into consideration a variety of factors. These include technician training, certification, experience, tooling, and customer conveniences. Auto Doctors excels in these areas. They employ experienced, ASE Certified staff, and provide them with the automotive tools and computer diagnostic equipment needed to make professional repairs on late model vehicles. Their service staff and technicians participate in on going training that has recently included classes in automotive diesel, Chrysler audio systems, and shop management. These are the things we feel will ensure you and your vehicle have a positive service experience. To top it off they back their work with a 24 month/24000 mile warranty.
Details
Message From the Shop
Family owned repair shop in Overland Park. Competitive Pricing. 3 year 36k mile nationwide warranty. We strive for excellence!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ASA
  • iATN
Questions Answered by Auto Doctors of Overland Park
Air Conditioning Doesn't Blow Cold on 2001 Mercury Grand Marquis
Have a shop perform an A/C system performance test.
Hot Wire Got On My Truck Got Hot , Cause The Brake Line To Get Hot, Now My Park on 1997 GMC Sonoma
Any brake issues should get seen by a certified technician as soon as possible.
My Cadillac Turns On Then I Drive It Around For A Bit It Doesn't Turn Back On on 1998 Cadillac Seville STS
the neutral safety switch or starter relay could be acting up, the anti theft system also has a history of issues.
What Is A Intake Manifold Gasket on 2000 Chevrolet Blazer
They are completely different gaskets the intake gasket seperates the intake manifold from the heads and engine block.
How Do I Check The Fuel Pump To See If Its The Source Of The Problem? on 2008 Ford Fusion
Even if the pump runs it does not mean there is enough pressure, so checking the fuel pressure with a gauge is important.
What Repair(S) Would Be Needed For Faulty Fuel Gauge? on 2005 Ford Taurus
The number one cause for that is the fuel level sensor, other possible causes could be the instrument cluster and/or any of the wiring between the two components.
Map
Get Directions to Auto Doctors of Overland Park
Schedule an Appointment with Auto Doctors of Overland Park
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (913) 270-0786
Need an appointment for today? Call the shop directly at (913) 270-0786
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.