Close

Joe's Auto & Truck Repair

RepairPal Certified Shop in Oroville

Joe's Auto & Truck Repair

51 Verified Reviews
(530) 364-5113
2765 Feather River Blvd
Oroville, CA 95965 USA
"IT IS A FRIENDLY WELL STAFFED SHOP."
— Michael, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Joe Sousa, Owner
  • Established 2002
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 51 Years of Car Repair Experience
Joe's Auto & Truck Repair Reviews
51 Ratings
Displaying 1 - 15 of 49reviews
Joseph
07/26/18
Verified Customer
Had repairs made to the steering of my vehicle. The repairs resolved the problem.
Tony
06/28/18
Verified Customer
Dropped my truck off on Monday for brake inspection, which didn't happen until almost 2 days later. Didn't receive a final call to explain what needed to be done and the estimated price, just a call that they had the parts and my truck would be ready the following morning (I hadn't given permission for work). I called and told them I found a cheaper price and would be by to pick up my truck. The lady said that it was partially taken apart already (before I gave the ok for work) and that it would need to be put back together. I was also given 3 different prices on work. The only reason I had the work done there was because I would've had to find a ride to go pick it up and more rides to take it to another place. I haven't had any problems here before but this experience was bad enough that I don't want to take my truck here anymore. I am so disappointed. The work was alright but I do hear more and louder noise when I brake at times now than before the work was done. Was told that's normal for the breaking in time. Hopefully it will go away.
Wanda
06/26/18
Verified Customer
window was repaired and is working.
Rick
04/10/18
Verified Customer
We have taken several of our vehicles to Joe's over the last year and every vehicle has had to go back to have the new parts replaced again.
Vern
03/22/18
Verified Customer
They are always honest and trustworthy
Gary
03/27/18
Verified Customer
Joe's getting a little forgetful/ LOL
Janet
03/15/18
Verified Customer
As always, the repair was done quickly and they explained what they did. Women are often (usually, in my experience) treated differently when it comes to car repairs. I am always treated with respect there. I needed a new motor for the electric window this time. Joe pointed out that the whole assembly was only 40$ more. Since my car is 20 years old, things are starting to break down. For the extra $40 I would prefer to have the entire thing replaced. They also let me know about future repairs that may be needed and which can safely be postponed and which ones should be done next time I have the money.
Mary Margret
03/08/18
Verified Customer
I am so glad I found Joe's since moving here in 2014. They take care of my older truck and are able to fix whatever comes up. And they have great coffee!
Ernie
02/08/18
Verified Customer
I get the best service at Joe's.
Roland
02/19/18
Verified Customer
Great service, I even recommended Joe s to a friend for work on his motorhome
Cristie
01/11/18
Verified Customer
Always thourough, curtious, friendly, real people.
Fred
01/08/18
Verified Customer
I have always been treated with the utmost respect. Customer Service is the best I have ever received from start to completion. Knowledgeable and courteous Everytime! I would recommend Joe's Auto and Truck Repair to everyone!
Clay
01/02/18
Verified Customer
Staff was polite and on time
Barbara
12/12/17
Verified Customer
They always take good care of our vehicles.
John
11/20/17
Verified Customer
brought vehicle in for repair. everyone was polite and professional. car was repaired in the time frame they set. was very happy with the service. will return
Schedule an Appointment with Joe's Auto & Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 364-5113
Need an appointment for today? Call the shop directly at (530) 364-5113
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
92
Customer Amenities
93
Joe's Auto & Truck Repair has been serving Oroville and the surrounding area since 2002. This team of automotive professionals is very experienced and takes their ongoing training and ASE certifications very seriously, helping to ensure your vehicle is repaired correctly the first time. This training, coupled with the necessary tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers found this team described as honest, dependable, courteous, and knowledgeable. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Joe’s Auto & Truck Repair has proudly provided quality automotive service & repair in the Oroville, CA area and surrounding communities since 2000. We pride ourselves on our customer service and attention to detail. We ensure that our customers are 100% satisfied, while fixing your vehicle right, the first time. ur skilled ASE Master Certified Technician can perform a variety of auto repair and maintenance services to meet all of your needs. We are honored to maintain an A+ Rating with the Better Business Bureau. We believe in making auto repair as simple as possible, and look forward to earning your business. Call us or stop in today to learn more about our services
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to Joe's Auto & Truck Repair
Schedule an Appointment with Joe's Auto & Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 364-5113
Need an appointment for today? Call the shop directly at (530) 364-5113
What verified customers have to say about Joe's Auto & Truck Repair
Would recommend to a friend
83%
Car was ready when promised
75%
Did not feel sales pressure
90%
Car was fixed correctly the first time
79%
Customer was treated respectfully
86%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.