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Joe's Auto & Truck Repair

(530) 523-5206
40 Verified Reviews
joesautojoe@gmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

2765 Feather River Blvd
Oroville, CA 95965 USA

AUTO REPAIR EXPERIENCE

  • Joe Sousa, Owner
  • Established 2002
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 51 Years of Car Repair Experience

Joe's Auto & Truck Repair Reviews

OVERALL RATING

40 Verified Reviews
5 stars
(24)
4 stars
(7)
3 stars
(4)
2 stars
(1)
1 star
(4)
by - Verified Customer January 08, 2018

I have always been treated with the utmost respect. Customer Service is the best I have ever received from start to completion. Knowledgeable and courteous Everytime!
I would recommend Joe's Auto and Truck Repair to everyone!

by - Verified Customer January 02, 2018

Staff was polite and on time

by - Verified Customer December 12, 2017

They always take good care of our vehicles.

by - Verified Customer November 20, 2017

brought vehicle in for repair. everyone was polite and professional. car was repaired in the time frame they set. was very happy with the service. will return

by - Verified Customer October 30, 2017

Drop car off on schedule. Took two days to respond. Only did scan and lied about parts been taken off engin so I can't pick it up. Showed up and saw that engin was never touched for Knocking sensor replacement. they where going to con me by breaking something so I have to come back for repair. Glad I came and pick it up before they can do anything.

by - Verified Customer October 23, 2017

Job well done but overpriced.

by - Verified Customer October 19, 2017

Everything was fine.

by - Verified Customer September 10, 2017

this job took longer than i thought it would but, only the most necessary work was done and the vehicle had difficult to find parts; some had to be fabricated. i am happy with the results

by - Verified Customer August 14, 2017

I'm very happy with their work

by - Verified Customer August 08, 2017

My car was brought in for an oil change and was taken right away and done in a little amount of time. Everyone was friendly. I will go back to Joe's.

by - Verified Customer July 20, 2017

All I have to say is thank you.

by - Verified Customer July 12, 2017

We will be back again when our vehicles need service.

by - Verified Customer November 11, 2014

They are nice people, they follow through, and I trust them. We've gone to them for years, and we'd go back to them. Good service.

by November 09, 2014

Exceptional service, quality work, VERY knowledgeable Service Writer staff. In today's world, you normally don't find this combination under one roof. That's why I've been a customer for many, many years!

by - Verified Customer November 03, 2014

IT IS A FRIENDLY WELL STAFFED SHOP.

2 verified customers did not leave comments but provided these ratings:
by Steven
by Taylor
by - Verified Customer November 02, 2014

I always have great service there.

by - Verified Customer October 30, 2014

They were very friendly!

by - Verified Customer October 28, 2014

I've worked with Joe for 10 years, and I've never had anything but good experience with him in every manner.

by - Verified Customer October 20, 2014

They are very courteous and polite, and they always keep me updated on what they need to do with my car. They don't mind helping you out, as much as they can.

by - Verified Customer October 16, 2014

They fixed the part that they needed to fix. They are really friendly, and they tell you what's wrong with your vehicle when you bring it in. They are nice people. If you have any kind of car problems, take it to them.

by - Verified Customer October 15, 2014

They have been very reliable. The work they do, they don't overcharge me, or do something that's not necessary, like a lot of dealerships do.

by - Verified Customer October 08, 2014

They are very friendly and did an excellent job on the repair. I did think their prices were a bit high.

by - Verified Customer September 29, 2014

We go there all the time. I just trust them, they do good work, and they are dependable. I call, and he get's it done quick, and he doesn't leave me without a vehicle. He squeezed me in to get my car in fixed.

by - Verified Customer September 18, 2014

Joe and the staff have always taken great care of my vehicles. They are honest and straight forward. Never have I been dissatisfied!

by - Verified Customer September 15, 2014

Very kind, helpful, and informative.

2 verified customers did not leave comments but provided these ratings:
by Steven
by Taylor
by - Verified Customer September 14, 2014

Good service at a fair price.

by - Verified Customer September 07, 2014

Excellent Service and very friendly and informative with advise.

by - Verified Customer September 07, 2014

I've known Joe for 20 years. They are honest, and I've always had good rapport with them. They are good people, honest people.

by - Verified Customer August 25, 2014

They knew what they were talking about and actually replaced work that was needed...very honest and competent...a wonderful surprise...answered all of our questions

by August 18, 2014

Mechanic didn't seem to know how to diagnose my problem.

Reply from Joe's Auto & Truck Repair – by joesautoandtruck December 04, 2014

Sorry to hear that! It appears your vehicle came in with a broken belt and tensioner which we repaired. We also notified you that your A/C compressor bearing was failed causing the pulley to wobble which you did not want to repair. I am sorry if there was any miscommunication, if there is anything we can do to resolve this PLEASE feel free to call!
Thank You for your input! Joe

by - Verified Customer July 30, 2014

They've always done great work on my car, and are very polite.

by - Verified Customer July 28, 2014

The customer service was great and prices were fair for the work done.

by - Verified Customer July 22, 2014

Very happy with the service and price.

by - Verified Customer July 17, 2014

I had a good experience.

by - Verified Customer July 10, 2014

Excessive repair costs.

2 verified customers did not leave comments but provided these ratings:
by Steven
by Taylor
by - Verified Customer June 30, 2014

Everyone is friendly and honest!!! I trust them!!

by - Verified Customer June 26, 2014

Service was good and repairs were made quickly.

by - Verified Customer April 09, 2014

I don't think they were honest with me.

2 verified customers did not leave comments but provided these ratings:
by Steven
by Taylor

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Joe's Auto & Truck Repair has been serving Oroville and the surrounding area since 2002. This team of automotive professionals is very experienced and takes their ongoing training and ASE certifications very seriously, helping to ensure your vehicle is repaired correctly the first time. This training, coupled with the necessary tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers found this team described as honest, dependable, courteous, and knowledgeable. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Joe’s Auto & Truck Repair has proudly provided quality automotive service & repair in the Oroville, CA area and surrounding communities since 2000. We pride ourselves on our customer service and attention to detail. We ensure that our customers are 100% satisfied, while fixing your vehicle right, the first time.

ur skilled ASE Master Certified Technician can perform a variety of auto repair and maintenance services to meet all of your needs. We are honored to maintain an A+ Rating with the Better Business Bureau.

We believe in making auto repair as simple as possible, and look forward to earning your business. Call us or stop in today to learn more about our services

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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