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Electron Automotive

RepairPal Certified Shop in Orange

Electron Automotive

25 Verified Reviews
(657) 223-2993
969 N Batavia St
D
Orange, CA 92867 USA
"Super friendly and clean environment. Service is always spot on and I really enjoy the digital report with images and descriptions of status and recommendations."
— Greg, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
10:00am to 5:00pm
Auto Repair Experience
  • Tyler Jara, Manager
  • Established 2009
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 60 Years of Car Repair Experience
Electron Automotive Reviews
25 Ratings
Displaying 1 - 15 of 25reviews
Greg
04/12/19
Verified Customer
Super friendly and clean environment. Service is always spot on and I really enjoy the digital report with images and descriptions of status and recommendations.
Ted
03/28/19
Verified Customer
Outstanding shop, will return & recommend!
Brett
07/24/19
Verified Customer
Everyone was very friendly, quick to respond on Yelp, and professional. I appreciate them telling me what needs to be done now and what can be delayed until the next service.
Pete
05/21/19
Verified Customer
Friendly staff.
Andrew
04/14/19
Verified Customer
Chris is very helpful with his advice in regard to service maintenance or repair. The customer service is reliable.
Chris
06/17/19
Verified Customer
Held car for a full day in which diagnosis should've taken 2 hours max. Promised vehicle some 3 -4 hours prior to completion. Part and labor time quote for repair was nearly criminal. More than double than 2 other places. When mentioning that to the staff, he was belittling and disrespectful. Will never recommend
Reply from Electron Automotive
by Electron Auotmotive, October 15, 2019

Chris, I'm very sorry that you left our shop feeling the way you did. Our goal here at Electron is to make sure that everyone who leaves here, leaves happy. We would never go out of our way to belittle someone or disrespect them, that's just not who we are. Our clients are of the utmost important to us, and we feel that's made apparent through our other reviews. As for the pricing you received, we recall that the other shop misdiagnosed your problem and quoted you for the wrong part, which was less than the part you needed. I hope that whatever we do for you in the future makes you leave here feeling like you received a 5 star experience.

Keith
08/06/19
Verified Customer
I've been going to EA for about 3 years now. Originally for a Prius but now for conventional gas cars. Chris, the owner, knows cars, is very informative & generous with his time, fair prices, fast service. Chris is also very nice and honest from my experience. I have referred friends to EA. I can't say enough good things about this garage. All my interactions with employees at EA have been very positive.
Adan
08/04/19
Verified Customer
They are awesome!
Henry
05/09/19
Verified Customer
It's so easy to have work done here. If I need to wait while the work is done, there is a pleasant waiting room that is stocked with cool drinks and has a TV with internet capabilities. Free wifi, too. All employees are friendly, polite and courteous, making it comfortable to come here as a woman alone.
Dominic
03/14/19
Verified Customer
Staff was extremely professional. Communicated details very well and performed all repairs promptly.
Takashi
05/01/19
Verified Customer
The employees at Electron are way cool and friendly.
Matthew
04/14/19
Verified Customer
Great shop!!!
Charles
04/09/19
Verified Customer
Always a great experience, my go-to for auto repairs.
Casey
06/21/19
Verified Customer
Great with hybrids!
Vahe
05/28/19
Verified Customer
Great staff. Smart and professional. Quick, quality service too.
RepairPal Scorecard
93
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
98
Tools & Equipment
97
Customer Service
91
Customer Amenities
93
Electron Automotive was established in 2009 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “honest”, “knowledgable”, and “friendly”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They specialize in hybrid and electric vehicles and are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Kia
  • Lexus
  • Lincoln
  • Mercedes-Benz
  • Mitsubishi
  • Nissan
  • Subaru
  • Toyota
  • Volkswagen
Map
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What verified customers have to say about Electron Automotive
Would recommend to a friend
94%
Car was ready when promised
96%
Did not feel sales pressure
92%
Car was fixed correctly the first time
96%
Customer was treated respectfully
96%
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