Cross Automotive

RepairPal Certified Shop in Omaha

Cross Automotive

23 Verified Reviews
(402) 389-3771
4256 Redman Ave
Omaha, NE 68111 USA
9:00am to 6:00pm
Auto Repair Experience
  • Frank Bartlett, Owner
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 55 Years of Car Repair Experience
Cross Automotive Reviews
23 Ratings
Displaying 1 - 15 of 23reviews
Verified Customer
Everything is good. Every time I have a problem they check it out and I get it fixed if I can afford it. I always take my vehicle there.
Verified Customer
He was very concerned about the repairs being done properly. He asked to keep the car one more day to make sure it was done correctly.
Verified Customer
They are very friendly, they tried their best to fix the problem but it seems like every time I took it in they discovered a new problem I can't explain it, they were nice, I don't know what to say. Something was wrong with the front end then it ended up being more with the front end. I ended up putting 2,000 into the front end so far I have to put another 600 in to get it finished. It started being tie rods, axels, and ball joints. Not even a year went by and now it needs something else.
Verified Customer
They were efficient and did exactly what they said they were going to do at a price that seemed to be pretty low.
Verified Customer
It was fine. I have it down there now. They did a great job last time so I having a muffler repaired on it now. I say they are good. They did a tune up the first time. I have no complaints.
Verified Customer
Good, quick service. They got my vehicle in and out in one day. I think the costs were a little high for the work that they did.
Verified Customer
Everything was done correctly. I was in and out of there fast.
Verified Customer
They have always been good to me I don't have anything bad to say, very professional. When they get the job done they let me know what they did or what may need to be worked on in the future. Frank is good and so it the lead man I have nothing but great things to say about them.
Verified Customer
What they fixed is not working again and I was going to call them and take it back to see if they could refix it, the A.C. and they put a belt on and it sounded like the belt broke or something.
Reply from Cross Automotive
by CrossAutomotive, January 06, 2018

We guarantee our work if something is not right we will make it right. We are sorry if there is a problem with what we did.

Verified Customer
I was very satisfied the work that they did it lasts and it is still working since I got it fixed. I haven't had any issues or have to bring it back for anything. I highly recommend them.
Verified Customer
They're fair, give you a great price and I would recommend them to a friend.
Verified Customer
They're a good clean shop very nice people to work with, very flexible on doing things.
Verified Customer
They worked with me on payments instead of a big payment. They did what said they would do.
Verified Customer
They're really nice. I think they are really knowledgeable, they are a very good value.
Verified Customer
I had a good experience. They fixed my car very nice. They were quick and professional.
RepairPal Scorecard
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
Tools & Equipment
Customer Service
Customer Amenities
Cross Automotive was established in 2012 and has been providing the Omaha area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “professional”, “knowledgeable”, and “excellent”. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Questions Answered by Cross Automotive
Need Diagram Of Fuse Box on 1998 Ford Contour
Did you check for open recalls on this? The fan speed resistor is located behind the glove box and there were several thousand of these cars recalled for it. recalls do not expire
I Replaced A Fuel Pump With Sender And Now My Fuel Gauge Is Working In Reverse. on 2000 Ford Contour
Did you check for open recalls on this car? There was a ton that were recalled for bad fuel pumps. Recalls never expire
Transmission Problem on 2006 Ford Fusion
Its common to have this happen if the transmission fluid has not been changed in a long time. I own one of these and at 90,000 miles I changed the fluid and filter and the problem went away. I would suggest you have the system scanned and see whats going on
How To Turn On Traction Control
on 2017 Dodge Journey
It needs to be scanned. Any of the 4 wheel sensors for the abs system that go bad will trigger that light.
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What verified customers have to say about Cross Automotive
Would recommend to a friend
Car was ready when promised
Did not feel sales pressure
Car was fixed correctly the first time
Customer was treated respectfully
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