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Mike's Plum Street Automotive

(360) 526-8984
147 Verified Reviews

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

1001 Cooper Point Road. SW. Suite 200
Olympia, WA 98502 USA

AUTO REPAIR EXPERIENCE

  • Michael Shelstad, Owner
  • Established 2000
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 76 Years of Car Repair Experience

Mike's Plum Street Automotive Reviews

OVERALL RATING

147 Verified Reviews
5 stars
(104)
4 stars
(34)
3 stars
(8)
2 stars
(1)
1 star
(0)
by - Verified Customer November 12, 2017

Work was performed as requested.

by - Verified Customer November 02, 2017

Friendly guys at the front desk.

by - Verified Customer October 22, 2017

Your awesome

by - Verified Customer October 11, 2017

I feel like Mike takes good care of me and my car and has for many years. I do hate the new location but having someone I can trust is worth the extra miles.

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by - Verified Customer September 21, 2017

Excellent service and courteous staff. I enjoy coming everytime, it is like seeing family and catching up on what's been going on.

by - Verified Customer September 19, 2017

Stopped by without an appointment to have a tire fixed that had a slow leak and done within the hour which was sooner than expected.

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by - Verified Customer September 13, 2017

Mike's is always fairly priced, reliable and I'm confident that the work done is done as it should be. Can't get much better than that :-)

by - Verified Customer September 12, 2017

went well

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by - Verified Customer September 11, 2017

Work performed in a timely manner
Very nice people to deal with and trustworthy in evaluating the problem and not adding unneeded expence

by - Verified Customer September 11, 2017

Great repeat service and staff!!!

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by - Verified Customer September 07, 2017

Nice.

by - Verified Customer September 06, 2017

I like going here...I feel they're honest.

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by - Verified Customer September 04, 2017

The work was great. The timing was good. The price was a little more the expected.

by - Verified Customer August 22, 2017

Very pleased with quick repair and explanation of repairs that were performed. Its nice to have a local company that does quality work.

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by - Verified Customer August 15, 2017

good price, good service, will use again.

by - Verified Customer August 15, 2017

Friendly and efficient

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by - Verified Customer August 07, 2017

Gary was awesome as usual.

by - Verified Customer August 06, 2017

Great service. Thank you!

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by - Verified Customer July 27, 2017

I just really like the friendly service.. I've been a loyal customer for years and always satisfied.

by - Verified Customer July 20, 2017

The shop repaired the AC, locating a refrigerant leak, but another one in the heater core revealed itself after we picked up the car. Since a heater core replacement has a higher labor cost, Mike worked to keep the cost down, even doing some of the labor himself. We were very grateful for Mike's help.

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by - Verified Customer July 17, 2017

Very good.

by - Verified Customer July 13, 2017

Staff is always courteous and the work is performed in a timely manner

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by - Verified Customer July 11, 2017

I like local

by - Verified Customer July 10, 2017

Mike's is the standard bearer in the area. Fair, honest and on-time.

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by - Verified Customer July 05, 2017

I've been going to Mikes on Plum for years and they have always been excellent.

by - Verified Customer June 29, 2017

i will continue to take my 2012 Subaru to Mike's for service. i am comfortable that they are fair, honest, and competent in taking care of it.

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by - Verified Customer June 25, 2017

Seven had the 1999 Jeep Wrangler thoroughly checked out and went out of his way to find a part that would work since Jeep had discontinued the item
Many thanks.

by - Verified Customer June 20, 2017

grease was left on the dashboard after the repair was done but otherwise a good experience

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by - Verified Customer June 19, 2017

I was pressured to do their a brake safety repair in addition to other recommended repairs and fully understand and appreciate why. My experiences at Mikes have been fair and excellent.

by - Verified Customer June 08, 2017

Friendly and courteous. Have had an issue for a long time and haven't found a mechanic to find it, but Mile's told me to bring it back if I was still having the issue and I have. They back their service which is a nice change.

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by - Verified Customer June 06, 2017

I find this shop reliable and friendly!

by - Verified Customer June 05, 2017

Great service!!

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by - Verified Customer June 04, 2017

I think you should subtract the amount paid to check out your car problem from the amount to fix it if you're going to charge to look at your car. I understand why to charge to look at a car; when other do not. Because it cost you time and work to find out a problem and people my go to get the work done at another shop and you lose out, but you should remove that fee from the end total as long as the work is complete with you...just a thought, and feedback.

by - Verified Customer June 04, 2017

First time customer. Was recommended to use this shop by a friend. Everything turned out great

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by - Verified Customer June 01, 2017

It was overall a good experience. I will be returning for my future oil changes and other services.

by - Verified Customer May 31, 2017

As usual, the staff was professional & respectful!

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by - Verified Customer May 25, 2017

Needed an oil change at the last minute before a weekend trip, they fit us into their schedule and checked everything else.

by - Verified Customer May 21, 2017

Really appreciate the quality of the work performed. I was seriously considering selling the car in question, but the end result and renewed vehicle confidence have changed that perception - I now actually enjoy driving the car again. Although it was a moderately expensive repair, I consider the investment a pretty darn good value compared to the alternative.

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by - Verified Customer May 21, 2017

It was my first time there at the shop and I'm very pleased I would highly recommend it to my friends and family.

by - Verified Customer May 21, 2017

All of the people I have dealt with have been great- kind, and honest- I will recommend the shop to everyone I know.

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by - Verified Customer May 17, 2017

Good!

by - Verified Customer May 16, 2017

Excellent service.

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by - Verified Customer May 16, 2017

Good service at a reasonable price.

by - Verified Customer May 15, 2017

I would never take my car anywhere else. Mike is the most honest, knowledgeable, and courteous, fair car repair guy in the business. Thank you!

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by - Verified Customer May 08, 2017

Though the price was significantly higher than I had expected, the work was expertly done. I will return in the future.

by - Verified Customer May 07, 2017

The team there was great - I brought in a disabled truck that of course wouldn't repeat the problem in the shop. They worked hard to figure out what was wrong and were extremely responsive and proactive in contacting us. We will be back! Thank you!

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by - Verified Customer May 01, 2017

Well done!

by - Verified Customer May 01, 2017

Great.

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by - Verified Customer April 18, 2017

Very professional shop with friendly people. No hassle and no upselling.

by - Verified Customer April 18, 2017

I had a very poor encounter with a previous mechanic/shop six times. And then came to Mike's the remedy the issue. Mike's shop performed work, but still unsure if the car is completely full fixed, some lingering problems still occur from the previous shop. I haven't taken the vehicle on a longer trip or over 40mph so a bit wary what will happen.

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by - Verified Customer April 03, 2017

Thank you!

by - Verified Customer April 03, 2017

Very professional and helpful.

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by - Verified Customer April 02, 2017

Great service at a great price!

by - Verified Customer April 02, 2017

Happy, happy, happy customer.

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by - Verified Customer March 29, 2017

Mike is so reliable and friendly, I would never go anywhere else. I have referred several friends, who are pleased with the service they have received there.

by - Verified Customer March 29, 2017

Did a great job working with my insurance company.

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by - Verified Customer March 26, 2017

The older I get, the more important it is to have someone to rely on for automotive service.

by - Verified Customer March 15, 2017

Efficient & timely with excellent service.

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by - Verified Customer March 14, 2017

Very satisfied.

by - Verified Customer March 13, 2017

Repairs were completed quickly and there was no pressure at all to fix another issue that can be scheduled at a later date.

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by - Verified Customer March 09, 2017

Always do a great job, good price, and never try to sell unnecessary work.

by - Verified Customer March 02, 2017

I appreciated their ability to get the car diagnosed and repaired all in the same day.

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by - Verified Customer March 01, 2017

Mike is more like 'that friendly neighbor guy who likes to works on cars.' I rely on his wisdom and trust him completely. A few years back, he even walked over to my office nearby to administer CPR to my trusty old Escort -- already too late -- and was compassionate when we had to ... gulp ... put her down. Never DID get those ashes to spread at Plum Street, though.

by - Verified Customer February 22, 2017

Work done was excellent. would use again if I need repairs.

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by - Verified Customer February 21, 2017

I have been a customer over 20 years and have always been satisfied with the work done at Mike's.

by - Verified Customer February 16, 2017

Mike's Plum Street did a great job. I feel very comfortable and will continue to use them for all of my automotive needs.

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by - Verified Customer February 13, 2017

This is my second time using Mike's and I will definitely continue to use them as the needs arise.

by - Verified Customer February 08, 2017

This is one of the most professional automotive shops I've ever used. I've been a customer for over ten years and have recommended them to many friends.

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by - Verified Customer February 06, 2017

All was great!

by - Verified Customer February 06, 2017

Mike & his crew took my vehicle in for repair on time, finished work on time and for the price quoted. Mike's has always done right by me for years & I will continue to trust him and his crew whenever his services are required.

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by - Verified Customer January 31, 2017

Nice clean shop, both waiting area and service bays. My truck was taken in and serviced timely. I have a long history with Mike's service and have always been satisfied with the quality of parts and service.

by - Verified Customer January 29, 2017

Always pleased with service, fair pricing and very courteous to customers. Most of all I trust them and they do quality work!

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by - Verified Customer January 22, 2017

Great friendly service!

by - Verified Customer January 17, 2017

Have always been satisfied with service at Mike's.

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by - Verified Customer January 16, 2017

Not my first visit and won't be my last!

by - Verified Customer January 16, 2017

Fixed the problem.

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by - Verified Customer January 16, 2017

They did a great job. Their customer service is great and I trust them much more than the service department at the dealership.

by - Verified Customer January 16, 2017

Everything was done completely & timely.

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by - Verified Customer January 15, 2017

Done business here for a long time. Good service. Got me in & out the same day!

by - Verified Customer January 12, 2017

Very helpful, explained everything, offered shuttle service!

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by - Verified Customer January 09, 2017

Quick, efficient and most importantly I didn't feel like I was getting ripped off. Very professional.

by - Verified Customer January 05, 2017

Had to bring it back because it wasn't starting. Replaced cam sensor the second time around.

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by - Verified Customer January 05, 2017

Good experience!

by - Verified Customer January 04, 2017

Pleasant, clean and courteous staff!

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by - Verified Customer January 03, 2017

Good service. Thanks, Mike.

by - Verified Customer January 03, 2017

Always quality work.

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by - Verified Customer January 02, 2017

I feel comfortable taking my car to Mike's Plum and so far so good.

by - Verified Customer January 02, 2017

Excellent service working around our schedule!

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by - Verified Customer December 27, 2016

The prices are reasonable, the workmanship is excellent, and the staff is great. Highly recommended.

by - Verified Customer December 26, 2016

Work done promptly, services explained, costs explained in detail.

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by - Verified Customer December 26, 2016

I trust Mike's. That's an awesome feeling.

by - Verified Customer December 21, 2016

Mike remembered my name!

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by - Verified Customer December 18, 2016

Mike Shelstad is always ready to help you fix whatever the car needs done, and is sensitive to what you can afford to have done at the time.

by - Verified Customer December 15, 2016

Very pleased with work and how I was treated!

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by - Verified Customer December 13, 2016

As always - it was good!

by - Verified Customer December 11, 2016

Thank you for the professional care and letting me know what I need done in the future!

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by - Verified Customer December 11, 2016

Quick work and communication was was clear and consistent.

by - Verified Customer December 08, 2016

I have been using them for years, Friendly , knowledgeable and fast!

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by - Verified Customer December 07, 2016

Great Service Totally impressed!!

by - Verified Customer December 07, 2016

Mike's always treats me well and I have great faith in their workmanship.

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by - Verified Customer December 06, 2016

I would highly Mike's automotive.

by - Verified Customer December 06, 2016

Great experience for return customer.

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by - Verified Customer December 04, 2016

My car is my rural route car, and since Mike's repairs the postal vehicles, it seemed like a logical place to take my car!

by - Verified Customer December 01, 2016

My car was taken in on an emergency and fixed quicker than promised. I am very impressed and appreciative.

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by - Verified Customer November 29, 2016

Mike's place is the only car repair shop I use!!!

by - Verified Customer November 28, 2016

The vehicle runs and drives like brand new. very pleased with job.

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by - Verified Customer November 24, 2016

Fair prices, very honest, quick appointments.

by - Verified Customer November 22, 2016

Great service with attention to detail.

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by - Verified Customer November 16, 2016

Very pleased with my entire experience at Mike's.

by - Verified Customer November 15, 2016

Nice place...nice people!

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by - Verified Customer November 15, 2016

My car died at work and I called the shop for help. They came to my work and towed my car back to the shop where they figured out my battery had died. I called later and they said my battery had died and they had replaced it. They sent a shuttle to pick me up after work and take me to the shop. Such excellent customer service! I can always count on Mike and his staff to help me out!

by - Verified Customer November 14, 2016

Always thorough, prompt, courteous service. I recommend your business to everyone I know! Couldn't be more pleased with your work!

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by - Verified Customer November 14, 2016

Great service!

by - Verified Customer November 14, 2016

Thank you!

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by - Verified Customer November 13, 2016

I trust these guys.

by - Verified Customer November 13, 2016

Everyone was great! Good price and fast! Only complaint, didn't reset my service due light after completing my oil change.

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by - Verified Customer July 06, 2014

When I call they always answer with a positive attitude, they are nice people. They also do a great job with the repairs.

by - Verified Customer July 02, 2014

They provide excellent service.

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by July 02, 2014

Fast service. They were clear with us about what is wrong with the car by prioritizing the repairs needed done first. Friendly service because the owner always spoke with me.

by - Verified Customer July 01, 2014

Have followed Mike for 25 years. Excellent repairs & customer service.

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by - Verified Customer July 01, 2014

I feel comfortable going to them, and they have nice prices.

by - Verified Customer June 27, 2014

They are quick, they do the work on site and they let me watch while they work on my vehicle.

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by - Verified Customer June 26, 2014

Fair price and quick turn around time on the repair.

by June 25, 2014

Great Service!

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by - Verified Customer June 25, 2014

They are reasonably priced , quick and efficent

by - Verified Customer June 25, 2014

I trust him completely, I have known him for over 17 years.

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by - Verified Customer June 25, 2014

I have used them before they are excellent at what they their customer service is amazing, I think they are the most honest mechanics I've ever worked with.

by - Verified Customer June 24, 2014

He did everything we needed so we could head down south, we wanted it in tip top shape and that is what they did for me.

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by June 23, 2014

They did a good job.

by - Verified Customer June 23, 2014

They were helpful but the prices were high.

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by - Verified Customer June 15, 2014

I like their helpfulness and friendly service. They are honest and trustworthy.

by - Verified Customer June 15, 2014

The service is friendly, their prices are competitive but higher than the quick lube places around.

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by - Verified Customer June 12, 2014

I was very impressed with the quality of customer service Mike's Plum Street Automotive. EVERYONE of the staff I met was courteous and respectful. The thing that impressed me most was the honest delivery of the repairs needed and suggested. I didn't feel like I was being "taken to the bank" by Mike and when he presented the repairs I really need, he gave them to me in a prioritized list that makes it all feel more manageable. I will be bringing my car back to Mikes for future repairs and service, for sure!

by - Verified Customer June 05, 2014

He did a really good job repairing my vehicle, he does good work.

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by - Verified Customer June 01, 2014

I feel that they are fairly priced and do honest work, they are trustworthy always available and always help.

by - Verified Customer May 18, 2014

Mike has provided me with excellent car care for many many years.

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by - Verified Customer May 08, 2014

I was happy with the service and explanation of what needed to be done on the car and truck. Was not talked down to or made to feel stupid.

by - Verified Customer May 06, 2014

I like the customer relations, cost, timeliness. They go the extra mile to make sure things are done right!

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by - Verified Customer February 19, 2014

I like it there.

by - Verified Customer January 16, 2014

Prompt service, honest evaluation, fair prices.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

Mike's Plum Street Automotive has been serving the Olympia community since 2000. This RepairPal Certified shop is not only technically qualified with experienced, well trained, ASE certified technicians, they offer excellent customer service as well. Their high standard for customer service was verified during our survey of their recent customer who described this shop as prompt, honest, courteous, respectful, and reasonably priced. With comments like these it is easy to see how they achieved such high customer service scores. We also found the shop to have the tools and diagnostic equipment necessary to professionally repair your modern vehicle. Repairs performed here are confidently backed by a 12-month / 12,000 mile nationwide warranty. For your convenience a local shuttle service, rental cars, and early-bird vehicle drop off are available.


Details

SPECIALTIES

  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Parts/Accessories
  • Rental Car
  • Shuttle

AFFILIATIONS

  • ACDelco
  • TECH-NET

MESSAGE FROM THE SHOP

Welcome to Mike's Plum St. We are a full service, automotive repair and maintenance shop serving the Olympia area with many years of consistent and friendly service.

Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an ASE Certified Shop, providing you with the highest quality service.

We are a friendly, clean and efficient shop. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.

We make your service experience hassle-free. We are happy to offer early bird and night-owl drop-box service and local shuttle service to your home or office.

At Mike's Plum St., we know how busy you are and want to help keep your vehicle in top condition. We offer free service reminders--when it is time for maintenance, we remember for you!

We are a modern repair facility. We use the latest computer hardware and software to diagnose your vehicle. We work on all makes and models and can handle all of your car care needs.

See the list of services we offer:

Oil, Lube, Filter
Electrical Systems
Exhaust/System
Tune-up's
Radiator
Transmission
Tire Inspection
Tow
Engine Service and Repair
Smog/Emissions
A/C
Suspension
Brakes
Body
Wheel Alignment

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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