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Jack's Madrona Autoworks

RepairPal Certified Shop in Olympia

Jack's Madrona Autoworks

211 Verified Reviews
(360) 558-3277
525 Ronlee Ln NW
Olympia, WA 98502 USA
"Jack is always accommodating, friendly, honest and straightforward."
— Greg, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Jack Cloutier, Owner
  • Established 2003
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 30 Years of Car Repair Experience
Jack's Madrona Autoworks Reviews
211 Ratings
Displaying 1 - 15 of 211reviews
Casey
11/12/18
Verified Customer
Love you man
Elizabeth
11/04/18
Verified Customer
Barry was really straightforward and easy to work with. Since my car had multiple repairs needed, he was able to outline and explain which ones should be prioritized and which ones I could hold off on. Prices are extremely fair and he even had me look under my car on the lift and walked me through the repairs he did.
Rico
10/25/18
Verified Customer
Excellent service, friendly personnel....a good automotive repair experience. Thank You!
Roger
10/17/18
Verified Customer
Hove always appreciated the friendly staff, good automotive care advice, and good work.
Jack
10/17/18
Verified Customer
Work was done
Amy
09/30/18
Verified Customer
Loved the amount of communication and feeling like I was not being taken advantage of. Really appreciated getting to see the old parts and fluids which were replaced when I picked up the car and having a full explanation of what was going on with said parts/fluids. I have found my new auto mechanic!
Lorie
09/17/18
Verified Customer
They are really thorough checking out the car. They explain the options and there is no pressure.
Waldemar
09/19/18
Verified Customer
Great service and skilled knowledgeable technicians. Owner really takes care of his business.
Stephanie
09/17/18
Verified Customer
I am highly satisfied with Jack's Madrona Autoworks. Jack and his employees are warm, kind and very professional. They were very patient with me and answered all my questions. I called with a concern about an oil pressure sending unit that was recently installed. They replaced the part that same day! If you're looking for trustworthy capable mechanics, take your car to Jack's.
Patti
09/17/18
Verified Customer
Jack and the shop go the extra mile to the absolute extreme. Very happy with my experiences.
Christine
09/19/18
Verified Customer
Everyone at the shop is always helpful. I don't need a mechanic often, but I always go to Madrona Auto when I do.
David
08/28/18
Verified Customer
I ended up spending 2x what I had expected - but ALL was to the good. The additional work was entirely justifiable. I was and am very pleased. I anticipate being a regular customer for the indefinite future.
Judith
08/28/18
Verified Customer
We were very please the your service. We will be back in the future
Carla
07/24/18
Verified Customer
I trust Jack's and wouldn't take my vehicle anywhere else.
Duane
07/18/18
Verified Customer
Glad you did the work and gave me good advice on what else needed repair.
Schedule an Appointment with Jack's Madrona Autoworks
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (360) 558-3277
Need an appointment for today? Call the shop directly at (360) 558-3277
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
99
Tools & Equipment
80
Customer Service
92
Customer Amenities
93
Jack's Madrona Autoworks was established in 2003 and has been providing Olympia and the surrounding area with quality automotive repairs ever since. This shop features a team with an excellent mix of experience, ongoing training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “knowledgeable”, “courteous”, “friendly”, and “outstanding”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Air Conditioning — Complete AC Repair, Evacuation & Re-Charge, AC Retrofit, Performance Testing Engine Management Service — Ignition, Emission & Fuel Delivery Systems Diagnosis & Repair, Drive Belts, Timing Belts, Valve Cover Gaskets, Head Gaskets, Fuel Pumps, Motor Mounts Brake Service — Brake Pads & Shoes, Rotors, Calipers, Power Boosters, Anti-Lock Brake Systems, Emergency Brakes, Machine Work, Diagnosis Suspension / Shock / Strut Repair — Shocks and Struts, Air Ride Systems, Ball Joints, Axle Shafts, Wheel Hubs & Bearings, Axle Seals, Sway Bars & End Links, Tie Rod Ends Exhaust — Mufflers, Tail Pipes, Exhaust Manifolds, Catalytic Converters, Gasket Replacement, Clamps and Hangers, Oxygen Sensors Oil Change — Conventional & Synthetic Lube / Oil / Filter, Transmission Flush, Power Steering Flush, Differential Flush, Brake Fluid Flush, 30K/60K/90K Services, Transfer Case Fluid Flush Transmission Repair — Clutches, Automatic Transmissions, Rear Main Seals Radiator Repair — Water
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Jack's Madrona Autoworks
Schedule an Appointment with Jack's Madrona Autoworks
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (360) 558-3277
Need an appointment for today? Call the shop directly at (360) 558-3277
What verified customers have to say about Jack's Madrona Autoworks
Would recommend to a friend
99%
Car was ready when promised
99%
Did not feel sales pressure
99%
Car was fixed correctly the first time
97%
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