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Expert Auto Care

RepairPal Certified Shop
Expert Auto Care
86 Verified Reviews
Expert Auto Care
86 Verified Reviews
(405) 261-5816
920 NW 69th St
Oklahoma City, OK 73116 USA
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Charles Johnson, Owner
  • Established 2015
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician

Expert Auto Care Reviews

Overall Rating

86 Verified Reviews
5 stars
(64)
4 stars
(14)
3 stars
(6)
2 stars
(0)
1 star
(2)
by - Verified Customer March 28, 2018

They didn't call me to tell me my car was ready until early the next morning. I could have had my car the night before.

by - Verified Customer March 21, 2018

I was pleased with prior work done and went to them for maintenance work and am happy with the service I received

by - Verified Customer March 13, 2018

Charley and his staff are absolutely the best. He takes great care of my two high mileage Volvo s. He also fixes my wife s Hyundai. His prices are 60 - 70 % that of a dealer service shop. I have recommended him to many friends and now they are hooked. Totally trustworthy. He is my lifetime mechanic for now and all future vehicles .

by - Verified Customer March 03, 2018

It was a joke dude put the same thing I told him over the phone that was wrong with my car and it was parked the same way in the same spot I dropped it off and he said o yeah its the transmission and charged me 48 dollars to do nothing I took it some where else and it wasn't what he said was wrong with it.i would honestly go some where else if you don't want to get ripped off

by - Verified Customer February 12, 2018

my wife's car was repaired recently and she's happy.

by - Verified Customer February 10, 2018

I had a great experience with my car repairs. they were under estimate.

by - Verified Customer January 21, 2018

They checked my car out for me, and gave me the information that I asked for !! They were great !!

by - Verified Customer January 17, 2018

Very helpful, fast, and responsive.

by - Verified Customer January 10, 2018

Good just expensive

by - Verified Customer January 10, 2018

Nice people. Even cleaned my very messy car for me.

Reply from Expert Auto Care – by Expert Auto Care January 24, 2018

Thank you for trusting Expert Auto Care with your repair. Glad to our efforts to clean up after ourselves is appreciated.

by - Verified Customer December 26, 2017

Great work!

by - Verified Customer December 26, 2017

Very good experience.

Reply from Expert Auto Care – by Expert Auto Care January 24, 2018

Am glad to hear you had a pleasant experience.

by - Verified Customer December 19, 2017

Charlie is an amazing person, and he drop me to my apartment when i left my car in his garage and pick me up from my apartment to pick my car. He is a master class Mechanic! He knew what wrong with the car as soon as he get in the car for test drive. Thanks Charlie!

Reply from Expert Auto Care – by Expert Auto Care January 24, 2018

Am happy to hear you appreciate our dedication to quality work

by - Verified Customer December 18, 2017

Attention to detail is important and I feel that Charley and his crew at Expert Auto Care know how to take care of any automobile. Very satisfied with the work done on my BMW!

by - Verified Customer December 07, 2017

Great service

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
by - Verified Customer November 29, 2017

Good job

by - Verified Customer November 21, 2017

I am really thankful that they take the time to pick up and deliver my car. I feel their prices are far better than dealing with a Dealership. In fact one of my Tenants here at Waterford referred them to me and I have paid it forward to others!

by - Verified Customer November 12, 2017

Happy with the service and quick service. Very happy than

by - Verified Customer October 31, 2017

We have taken our car in to Expert Auto Care 3 times now and each time Charlie and his team are very helpful and courteous and will shoot straight with you. Definitely will be back for future work on our car.

by - Verified Customer October 24, 2017

Charley has a lot of experience, especially with Volvos. He does not mind to really take the time with the customer to understand the problem. I feel I can really trust this business with fixing my car at a reasonable price.

by - Verified Customer October 24, 2017

They provided a list of potential items of work. They took care of what I needed in the order I chose, and did not question my decision to leave certain things alone or to address them myself.

by - Verified Customer October 05, 2017

I believe the owner has the most experience and skills than anyone in the OKC metro. He has a specialty with Volvos, which allows him to pull from vast knowledge and experience in his work!

by - Verified Customer September 27, 2017

The experience was very pleasant and Expert Auto had my repair done quickly.

by - Verified Customer September 20, 2017

Honest

by - Verified Customer September 18, 2017

Great shop

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
by - Verified Customer September 10, 2017

Wonderful!

by - Verified Customer September 10, 2017

Great

by - Verified Customer August 31, 2017

Shop is clean and orderly. Charlie explained my car's problem completely. Good work.

by - Verified Customer August 27, 2017

I felt this shop took advantage of me every chance they could, I got my car out of there ASAP.

by - Verified Customer August 06, 2017

Good customer service clean work place

by - Verified Customer August 01, 2017

Charles helped by giving me a ride home. Rick provided timely and accurate estimates for the work needed and its completion. I am happy with the quality of the work and the service experience.

by - Verified Customer July 27, 2017

it was all good car running great and will come back

by - Verified Customer July 17, 2017

You guys are the best! Keep up the good work. Since I discovered you, I may be able to keep my 12 year old Volvo running another 12 years.

by - Verified Customer July 10, 2017

Wasn't planning on this repair but got me in, fixed problem and all good

by - Verified Customer July 06, 2017

Very accommodating. Great to work with. Excellent facility. Honest and fair.

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
by - Verified Customer June 28, 2017

Everything was done well.

by - Verified Customer June 20, 2017

Thank you so much for the honest and respectful repairs to my car, as a female it scary sometimes but I never felt uneasy

by - Verified Customer June 15, 2017

I'm satisfied with my experience.

by - Verified Customer June 04, 2017

My visit was a very good experience. The staff was very knowledgeable and professional. Thank you

by - Verified Customer May 31, 2017

Quick turnaround. Fair price. Great service.

by - Verified Customer May 30, 2017

I wouldn't take my Volvo anywhere else! It's difficult to find a good mechanic, and this place is the real deal.

by - Verified Customer May 25, 2017

I was very happy. We saved money and were treated well

by - Verified Customer May 05, 2017

Very courteous, experienced, and stand by their work.

by - Verified Customer April 30, 2017

Always great customer service

by - Verified Customer April 19, 2017

I would recommend this company. Fair pricing and repairs made timely

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
by - Verified Customer April 02, 2017

It was pleasant

by - Verified Customer March 30, 2017

I brought my car in for an oil change and a check up, I did tell them that there were some weird noises whenever I was driving and turned the steering wheel. They found some things that definitely needed to be replaced, which was awesome and I noticed a difference, but the steering problem is still there. Everything else was definitely worth it, I just wish the steering problem would go away.

Reply from Expert Auto Care – by Expert Auto Care May 04, 2017

Thank you for your review. I am sorry the noise is still there on your car. If you would like to come take a test drive with me to show me the exact noise that concerns you. I would love to look into it and see if I can resolve your concern. Thank You Charley

by - Verified Customer March 27, 2017

All good

by - Verified Customer March 20, 2017

Very professional

by - Verified Customer March 20, 2017

Excellent Service very professionally run invoiced properly about 1/3 the price of the Local BMW Dealership. Highly recommended.

by - Verified Customer March 12, 2017

I am very pleased and will continue to bring my car there for all work.

by - Verified Customer February 19, 2017

Great quick service and fair prices. Will definitely come again!

by - Verified Customer February 14, 2017

It was great.

by - Verified Customer February 13, 2017

Problem explained and fixed promptly.

by - Verified Customer February 13, 2017

I was very pleased with the service I received at Expert Auto Care. I had previously had a very bad experience with my former mechanic. The professionals at Expert Auto Care took the time to explain what the issue with my vehicle was and completed the repairs timely. I will definitely be using them in the future for my car needs.

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
by - Verified Customer February 07, 2017

Great experience! Far less expensive than dealership without the high pressure attitude! Super glad I was referred by a friend! They've earned my business on both our vehicles.

by - Verified Customer January 25, 2017

Quick service. Done in a day. Everyone was really nice and everything was explained to me in detail.

by - Verified Customer January 11, 2017

Professional all the way around, went above and beyond to repair correctly without doing unneeded repairs or charges. Very happy with service.

by - Verified Customer January 10, 2017

Great job Charlie!

by - Verified Customer January 02, 2017

They are truly a great team at Expert and helped me far beyond my expectations.

by - Verified Customer December 29, 2016

Excellent service. Excellent people to work with!

by - Verified Customer July 14, 2016

They were really good. They are close to work. The pricing is fair and they got it done when they said they would. They were okay with me bringing my vehicle in early. They are fast and professional.

by - Verified Customer July 04, 2016

Great customer service! Clean atmosphere and Charlie and Ricky explained every thing I needed in terms I could understand. Great people!

by June 22, 2016

Great as always!!

by - Verified Customer June 15, 2016

The problem was not an easy one to diagnose but Charlie knew exactly what it was and fixed it.

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
by - Verified Customer June 15, 2016

Charlie is honest and will tell you like it is and not overcharge you.

by - Verified Customer June 12, 2016

Expert Auto Care is the company I would turn to first for the care of my Volvo.! It is hard enough to find a mechanic that knows what they are doing. Charlie knows what he is doing and the staff is great.

by - Verified Customer June 10, 2016

There was a difficult problem and Charley knew exactly what to do and fixed it in a record amount of short time.

by - Verified Customer June 01, 2016

They were very good and Charley is a great mechanic. He knows what he is doing and he has my car running great. I would recommend him to family, friends, and anybody else.

by - Verified Customer May 30, 2016

They were friendly and got the job done very fast. They offered to give me a ride to the office, but I chose to walk. I needed the exercise. They were fast, friendly, courteous, and reasonably priced.

by - Verified Customer May 22, 2016

The repair took longer than expected but did correct the problem.

by - Verified Customer May 17, 2016

I took my Landrover LR3, and he called me, told me what is wrong with it, he fixed it, and he did a great job. Every time I take my cars there, he has done a great job.

by May 09, 2016

Pick up was convenient, but the price was 50-70% higher than having other small shops fix the issue.

Reply from Expert Auto Care – by Expert Auto Care November 01, 2016

i AM SORRY YOU THOUGHT PRICES WERE HIGH. I CANNOT COMPETE WITH QUICK LUBE SHOPS. FIRST, PICKUP AND DELIVERY SERVICE IS NOT CHEAP AND HAS TO BE FIGURED INTO THE PRICE OF WORK BEING PERFORMED. OUR TECH'S ARE HIGHLY TRAINED TO MAKE SURE THERE IS NOTHING UNSAFE. ON YOUR VEHICLE. THANK YOU FOR YOUR COMMENT.

by - Verified Customer May 02, 2016

It was great! They came to my office and picked up my car. Serviced it and the pricing was very fair.

by - Verified Customer April 24, 2016

I went in there, I did not have any problems, and everything went great. I was happy when I got my car back.

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
by - Verified Customer April 17, 2016

It was good. I just went for an oil change. They got it done. It was a good experience.

by - Verified Customer April 14, 2016

The tech knew what he was doing.

by - Verified Customer April 03, 2016

Excellent. The people are nice. I know the owner and he is very nice. They pick you up and drop you off where ever you need to go. Then if they find anything else that needs to be done on the car they will call and get your approval. He explains everything that is going on and will keep you informed. I would recommend them to anybody to go there. All the people are very nice and it is a good place to go.

by March 27, 2016

It was good. He fixed my car. He got it back in timely a manner, good price.

by - Verified Customer March 20, 2016

I was extremely pleased with the work Expert Auto Care did on my Volvo. The staff is professional and courteous.

by - Verified Customer March 03, 2016

Clean and well kept shop. Very friendly and they took care of all my needs.

by - Verified Customer February 29, 2016

They have always given me real good service. I just like them.

by - Verified Customer January 03, 2016

All employees were honest, helpful and reliable!

by - Verified Customer December 28, 2015

Very quick & professional.

2 verified customers did not leave comments but provided these ratings:
by Paul
by Larry
Schedule an Appointment with
Expert Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (405) 261-5816(405) 261-5816

RepairPal Scorecard
93
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Tehnical Ability
97
Tools & Equipment
92
Customer Service
89
Customer Amenities
93

Expert Auto Care has been serving the Oklahoma City area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "wonderful”, “excellent”, “courteous”, “professional” and "honest". This location features a very experienced and well-trained team led by and ASE certified Master. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details
Message From the Shop

We are a Full Service Repair Shop That Strive's to Repair Cars to the Highest Quality. Our Shop Foreman Is a ASE Master Technician with Advanced Diagnostic Capability's. We have over 75 years Automotive Repair Experience. Our Shop has the Latest in Technical Equipment. Try us out You won't regret it!!! Our Shop Foreman Has Won VOLVO's Highest National Service Repair Award 5 times While working at Volvo Dealers for 35 Years. He Saw a Opening in the Repair Market for Higher Quality Work for a Reasonable Price.Having a Problem You Just Cannot Get Fixed Just Call US! We Do offer Pickup and Delivery of Vehicles in 2 Mile range.

Specialities
  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • NAPA
Questions Answered by Expert Auto Care
Took my Terrain into shop mechanic said it...
For just rocker arms that sounds expensive. this a problem that is hard to diagnosis without seeing vehicle
I changed thermostat, the 2 sensors, and t...
Good morning, Just to make sure I understand It operates fine under 40 mph but overheats above 40 mph? I would check to make sure there is nothing blocking the air thru the radiator, the fans only come into play under 30 mph over that the air being forced thru the radiator is more than the fans pull thru. I think you have coolant flow or blockage in radiator. Possible waterpump problem, fan belt too loose or blockage in radiator
It can the auto shop fix it or do I have t...
we would be happy to look at your vehicle. With the information you have given there is no way I can give you an correct answer.
If your car is unsafe to drive we have a towing company we use bring it in for you.
Blowing hot air but can't recharge freon.
Is the compressor clutch turning? If is not taking freon you need to see what the pressure is on low side.

Map
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Schedule an Appointment with
Expert Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (405) 261-5816(405) 261-5816
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