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Expert Auto Care

RepairPal Certified Shop in Oklahoma City

Expert Auto Care

101 Verified Reviews
(405) 896-3826
920 NW 69th St
Oklahoma City, OK 73116 USA
"Great customer service! Clean atmosphere and Charlie and Ricky explained every thing I needed in terms I could understand. Great people!"
— Claudia, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Charles Johnson, Owner
  • Established 2015
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
Expert Auto Care Reviews
101 Ratings
Displaying 1 - 15 of 99reviews
James
11/05/18
Verified Customer
Charles is a great mechanic
Sherri
09/10/18
Verified Customer
Great mechanics, clean and friendly office and always helpful.
Reply from Expert Auto Care
by Expert Auto Care, September 20, 2018

Thank you for letting take care of your vehicle. If you ever need anything give us a call and ask for Scott.

Susan
08/21/18
Verified Customer
I love Expert Auto Care because they do a great job, at a good price. They are honest, dependable, and friendly. I would definitely recommend them to anyone!!
Reply from Expert Auto Care
by Expert Auto Care, September 20, 2018

Everyone here at Expert Auto Care really appreciate that. Thank you very much.

Douglas Or Donna
07/09/18
Verified Customer
Charlie and Scott along with the mechanics did an excellent job, I have a volvo and I believe that they are certified volvo mechanics, I know Charlie is by many years .
Reply from Expert Auto Care
by Expert Auto Care, September 20, 2018

Thank ya'll very much I know how frustrating things got with your Volvo and me being still new at the time. We thank you.

Lindsay
06/29/18
Verified Customer
I recommend expert auto care to all my friends, Charlie is honest and does a fantastic job
Reply from Expert Auto Care
by Expert Auto Care, September 20, 2018

THANK YOU LINDSAY.

Jamie
06/12/18
Verified Customer
Great work!
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

EVERYONE HERE THANKS YOU JAMIE LET US KNOW IF YOU EVER NEED ANYTHING OR JUST HAVE A QUESTION.

Tom
02/21/18
Verified Customer
First rate service, glad to find a shop like this !!
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

THANK YOU SIR.

Andrew
05/25/18
Verified Customer
The car repair was not done right, tried to call them back they did not call back, I had to use my insurance claims people reach out to them and even after that they did not seem to care.
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

SORRY ANDREW FOR ANY ISSUES. WE HAD TRIED TO CONTACT YOU BACK AND HAD INSURANCE ADJUSTER WORK WITH US IN CONTACTING YOU. THE TIME THAT YOU HAD CALLED WE WERE OFF FOR MEMORIAL DAY WEEKEND AT THE TIME I WAS NEW AND WORKING ON GETTING A ROUTINE DOWN. I AM CURRENTLY WORKING ON FIXING THE VOICE MAIL TO CHANGE ON HOLIDAYS AND SUCH WE DO CARE ABOUT OUR CUSTOMERS VERY MUCH NO MATTER IF THEY ARE NEW OLD OR FUTURE. AGAIN I AM SORRY ABOUT THE ISSUE HAVE. IF YOU HAVE ANY ISSUE PLEASE FEEL FREE TO CONTACT ME .

Jason
05/11/18
Verified Customer
They diagnosed my vehicle quickly, explained it to me thoroughly, and it was ready on time at a good affordable price.
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

THANK YOU JASON. IF ANY PROBLEMS COME UP AND YOUR IN TOWN OR OUT OF STATE I'LL HELP YOU FIND A SHOP THAT WILL TAKE A LOOK.

Tyler
05/07/18
Verified Customer
My car transmission went out and the shop was so nice about letting me keep my car there until I could figure things out. They were super awesome! Only thing is I think that $95 to tell me what is wrong is a bit pricey but it was an emergency tow so maybe there is a higher fee for that.
Christian
04/27/18
Verified Customer
I took my car in for electrical issues and a coolant leak. After recieving my car my brake lights were out and a week later I was 'low on coolant' I was quoted $875 and when I returned to get my vehicle my bill was over $1200. No one took the time to give me a courtesy call to explain about further issues and costs. Now I've fixed my break lights myself and I have another appointment to fix my coolant leak at a different shop.
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

WE HAVE MADE SOME CHANGES AT THE SHOP I STARTED ABOUT 2 WEEKS AFTER YOUR VEHICLE WAS IN SO I'M NOT SURE WHAT EXACTLY WENT WRONG. I TRY AND KEEP CUSTOMERS UP TO DATE ON STATUS AS BEST AS POSSIBLE. PLEASE FEEL FREE TO CONTACT US ANYTIME LET US KNOW WHAT WE CAN DO BETTER IN THE FUTURE.

Weston
04/06/18
Verified Customer
Expert Auto Care made the requested repairs, was accommodating to my schedule, and was very good to work with.
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

THANK YOU. WE TRY AND BE AS FLEXIBLE AS POSSIBLE WITH PEOPLES SCHEDULES AND PLAN A GOOD TIME FRAME FOR VEHICLE DROP OFF AND PICK UP.

Dave
04/23/18
Verified Customer
great experience. Highly recommmended. My first experience but probably not my last.
Uzziel
04/24/18
Verified Customer
I think 50 is pricey for an oil change on a honda civic
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

NOW DAYS A OIL CHANGE WILL BE AROUND $50 STARTING ON ANY VEHICLE. WE ALSO LOOK OVER EVERYTHING AND LET CUSTOMER KNOW OF ANY ISSUES.

Risti
04/11/18
Verified Customer
I appreciate the honesty and respect from everyone at Expert Auto Care. I feel comfortable bring my vehicle to them. Thanks.
Reply from Expert Auto Care
by Expert Auto Care, September 27, 2018

THANK YOU VERY MUCH. COMING FROM A TOTALLY DIFFERENT BACK GROUND AND STARTING HERE I HAVE BEEN ON THE OTHER SIDE OF THE TABLE TO HAVE MY VEHICLE REPAIRED IF THE STAFF MAKES YOU COMFORTABLE IT CAN MAKE IT EASIER. AGAIN THANK YOU FROM EVERYONE HERE AT EXPERT AUTO CARE.

Schedule an Appointment with Expert Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (405) 896-3826
Need an appointment for today? Call the shop directly at (405) 896-3826
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
92
Customer Service
89
Customer Amenities
93
Expert Auto Care has been serving the Oklahoma City area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "wonderful”, “excellent”, “courteous”, “professional” and "honest". This location features a very experienced and well-trained team led by and ASE certified Master. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a Full Service Repair Shop That Strive's to Repair Cars to the Highest Quality. Our Shop Foreman Is a ASE Master Technician with Advanced Diagnostic Capability's. We have over 75 years Automotive Repair Experience. Our Shop has the Latest in Technical Equipment. Try us out You won't regret it!!! Our Shop Foreman Has Won VOLVO's Highest National Service Repair Award 5 times While working at Volvo Dealers for 35 Years. He Saw a Opening in the Repair Market for Higher Quality Work for a Reasonable Price.Having a Problem You Just Cannot Get Fixed Just Call US! We Do offer Pickup and Delivery of Vehicles in 2 Mile range.
Specialities
  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Questions Answered by Expert Auto Care
Rough Acceleration From Idle on 1990 Toyota Camry
This is a question that cannot be answered without knowing are there any codes?what fuel pressure is, are there any intake leaks, is throttle body dirty.
Ac Wont Work on 1996 Ford F-150
Most likely something got broken in accident. Either a condensor or hose. We would have to look to see what is causing problem.
Temp Gauge Say's Overheating But Is Not on 1998 Ford F-150
are you sure its not getting hot? How do you know ? there are several things that could cause this. from t-stat to radiator. We could look at issue if you want.
Pick Up On Fuse Box A/C Starts Working on 2009 Chevrolet Cobalt
This is hard question to answer without looking at your car. If you would like we can inspect it for you . Please call Expert Auto Care @ 405-286-1551
Pick Up On Fuse Box A/C Starts Working on 2009 Chevrolet Cobalt
We would be more than happy to fix that for you.With out looking at vehicle there is no way to know whats wrong with it. please call us at 405-286-1551
Seeing Oil Leakage In Garage. What Could Be The Problem on 2007 Toyota Camry
The only way to know whats leaking is to have it inspected. We would be happy to look at it for you please call 405-286-1551 to schedule a time.
My 2003 Ford Escape Isn’t Overheating But My Gauge Is Reading Hot. What Could It Be? on 2003 Ford Escape
You should have it checked out. Maybe an air restriction at radiator, or t-stat not opening fully opening..
Rocker Arm Repair Cost 2011 Gmc Terrain on 2011 GMC Terrain
For just rocker arms that sounds expensive. this a problem that is hard to diagnosis without seeing vehicle
Screech Under Hood When Cold Start on 2005 Ford Explorer Sport Trac
We would be happy to look at that for you this afternoon. Please give Rickey a call at 405-286-1551.
My Car Chevy Cruze 2011 Overheats on 2011 Chevrolet Cruze
Good morning, Just to make sure I understand It operates fine under 40 mph but overheats above 40 mph? I would check to make sure there is nothing blocking the air thru the radiator, the fans only come into play under 30 mph over that the air being forced thru the radiator is more than the fans pull thru. I think you have coolant flow or blockage in radiator. Possible waterpump problem, fan belt too loose or blockage in radiator
Map
Get Directions to Expert Auto Care
Schedule an Appointment with Expert Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (405) 896-3826
Need an appointment for today? Call the shop directly at (405) 896-3826
What verified customers have to say about Expert Auto Care
Would recommend to a friend
87%
Car was ready when promised
91%
Did not feel sales pressure
98%
Car was fixed correctly the first time
90%
Customer was treated respectfully
96%
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