Close

Silver Lake Auto Center

RepairPal Certified Shop in Oconomowoc

Silver Lake Auto Center

9 Verified Reviews
(262) 518-7422
36355 E Wisconsin Avenue
Oconomowoc, WI 53066 USA
"They are very courteous and have a pleasant atmosphere to wait in while waiting for repairs. They are very trustworthy. I've had bad experiences, but this one was great. I highly recommend them. "
— Stacey, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 3:00pm
Auto Repair Experience
  • Daniel Garlock, Manager
  • Established 1973
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 57 Years of Car Repair Experience
Silver Lake Auto Center Reviews
9 Ratings
5
(5)
4
(3)
3
(0)
2
(0)
1
(1)
Kristy
06/13/12
Verified Customer
I thought Adam took care of me. He was very efficent and very nice.
Joe
06/12/12
Verified Customer
I would definitely advise other people to go there. It's a very nice place. When you walk in, they pay attention to you. I think they do a good job. They are a good Christian business that goes out and helps people in the community.
06/10/12
Verified Customer
They were very nice and very thorough, but they are not the least expensive place to go.
Ron
06/10/12
Verified Customer
The cost was a bit more than I had anticipated, but I'm sure that would have happened anywhere I would have went. They gave me cookies. They were excellent.
Lucas
06/10/12
Verified Customer
They were really nice and understood my circumstances and were accomadating to my circumstances.
Shawn
06/03/12
Verified Customer
They are very responsive to my needs.
Stacey
05/31/12
Verified Customer
They are very courteous and have a pleasant atmosphere to wait in while waiting for repairs. They are very trustworthy. I've had bad experiences, but this one was great. I highly recommend them.
05/29/12
Verified Customer
The problem was they couldn't figured out what was wrong with my car but they charged me more than $100.
Jon
05/29/12
Verified Customer
It's always a great experience. The service staff is wonderful and their goal is to please their customers.
Schedule an Appointment with Silver Lake Auto Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (262) 518-7422
Need an appointment for today? Call the shop directly at (262) 518-7422
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
93
Customer Amenities
98
Our assessment of Silver Lake Auto revealed a team of very capable technicians with a good mixture of experience, including a core group that has been working together for many years. Four of five technicians are ASE certified, including two who have achieved ASE Master Tech status. We found this shop to excel in just about every area of customer convenience. A real bonus here is the fact they are open seven days a week, which is a rarity, even for our Certified shops! Silver Lake also backs their repairs with an impressive 36-month/36,000-mile warranty.
Details
Message From the Shop
Family Owned & Operated Walter “Wally” Garlock’s career in the automotive industry started from humble beginnings at a Milwaukee service station--earning a meager wage of $1.15 per hour. Of all the jobs that were available to him, this service station attendant position was most attractive. It presented several challenges--pumping gas, sweeping, shuffling in oil-dry--that would become the foundation for his development as an industry leader in the auto repair business. It was never about the money. It was always about his passion for automotive service and technology that drove him to his purpose. That purpose waited for him through several years, including two years of military service. When Wally returned home, he resumed employment at the same station, only it was under new ownership. With more responsibilities and promotion to full-time status, he was able to learn and experience at an accelerated rate. He wasn’t just focused on auto service, but he was also learning about running a business. On November 15, 1973, Wally opened Silver Lake Shell in Oconomowoc, that had a two-bay garage, two gas pump islands, and offered minor auto repair services. Our Growth Throughout the first year of business, Silver Lake Shell continued to grow and add to its family of customers. In July of 1975, the business added a tow truck to its list of services and joined the competitive Oconomowoc area’s towing market. Over the next ten years, Silver Lake Shell became a staple in this community’s automotive service industry. The success of Silver Lake Shell led Wally to pursue other business ventures that ultimately yielded only moderate success. To mitigate losses and prevent long-term financial setbacks, Wally closed Johson Creek, his second business venture. However, he still had a drive to duplicate the outstanding success of Silver Lake Shell. In October 1990, after restructuring and conversion of all business assets and liabilities Silver Lake Shell, Incorporated was created. Wally soon went searching for a new loca
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Silver Lake Auto Center
Schedule an Appointment with Silver Lake Auto Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (262) 518-7422
Need an appointment for today? Call the shop directly at (262) 518-7422
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.