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AutoMasters Service Center

RepairPal Certified Shop in Ocala

AutoMasters Service Center

403 Verified Reviews
(352) 805-1103
1851 South Pine Ave
Ocala, FL 34471 USA
"They give good advice, they are fair and don't recommend unnecessary work. About a battery that needed to be replaced, and they showed me that everything was cool. Just nice people, they were competent and helpful."
— Karl, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 12:00pm
Auto Repair Experience
  • Kevin Craddock, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 131 Years of Car Repair Experience
AutoMasters Service Center Reviews
403 Ratings
Displaying 1 - 15 of 392reviews
Jody
02/28/19
Verified Customer
Everybody was friendly and professional.
Reply from AutoMasters Service Center
by kevincrad, April 30, 2019

Thank you very much Jody!

Travis
03/04/19
Verified Customer
I had called around noon and they set up an appointment for 2 pm, I get there and it was around 2:30 pm that they came back to me with news of me driving without rear brakes. Having it metal to metal and my calipers being really bad. However, despite it being so late in the day and it being a 2-hour job which was pushing a hour before close, they were willing to do the work. Sure enough they finished on time and even a few minutes early to boot. After they did a test drive after the work to ensure quality, I was given my keys back and was on my way. Brakes were working amazingly. I was most impressed that they were able to save my calipers despite how bad of a condition they said they were in. Definitely, recommend this place. Fast, friendly, and on point. Had my brother with me who was impressed as well after I recommended him to come with me to see how well they do. Price was relatively good considering. It was a total of 560 where Ford of Ocala would've charged 510. However, they were a much further drive out and no promise of being able to save my calipers as this place did. This was worth the extra 50 spent.
Reply from AutoMasters Service Center
by kevincrad, April 30, 2019

Thank you very much for the review Travis! We know your time is valuable, so we try our best to get you back on the road as fast as possible!

Fatima
02/22/19
Verified Customer
They re very friendly and professional
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you very much Fatima!

Vaughn
02/07/19
Verified Customer
I'm happy with the work and care. please
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you Vaughn!

James
02/19/19
Verified Customer
The work was execellent as always
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you very much James!

Jean
02/11/19
Verified Customer
They were able to get my car in quickly and diagnosed. They got it repaired the next day! They gave accurate prices that they adhered to, and it was all a great experience. Thank you so much!
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you very much Jean! Im glad to hear you had a great experience!

Bill
02/10/19
Verified Customer
Everyone was great
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you Bill!

Twanda
02/05/19
Verified Customer
The best'.
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you Twanda!

Jeannette
02/10/19
Verified Customer
Great job
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you very much!

Pernel
01/22/19
Verified Customer
Totally professional care!! AWESOME!! Thanks again.
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

We really appreciate it! Thank you!!

Julie
02/04/19
Verified Customer
Knowledgeable staff excellent repairs!
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you very much Julie!

Linda
01/30/19
Verified Customer
Was very helpful in explaining what needed to be done. Guys were great!
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you Linda!

David
01/27/19
Verified Customer
They do good work
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you David!

Geoff
01/27/19
Verified Customer
I had a 4PM appointment. However, I arrived approx. 20 minutes early. Vehicle was promptly worked on. Customer service rep. was very professional and courteous.
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you for the review Geoff!

Joshua
01/28/19
Verified Customer
The staff was knowledgeable and personable, with thorough explanation of the needed work and potential outcomes. I could not have asked for a better first impression.
Reply from AutoMasters Service Center
by kevincrad, March 19, 2019

Thank you VERY much Joshua!

RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
60-month / 36,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
94
Customer Amenities
97
AutoMasters Service Center has been serving Ocala and the surrounding area since 1994. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as excellent, reliable, fair, honest, and providing great value. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to advanced computer system diagnostics and repair, as well as your scheduled maintenance needs. Repairs are covered by a 60-month / 36,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, Saturday hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Serving Ocala for over 25 years.We offer fair prices on honest repair. We are Ocala's dealer alternative. AutoMasters Service Center has been servicing Ocala since 1993! We service all makes and models from your basic oil change to engine/transmission replacements. We have the latest diagnostic equipment to service all of your needs. All of our Technicians are ASE certified with over 100 years combined experience! We offer dealer quality at a price you can afford!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • TECH-NET
  • iATN
Question Answered by AutoMasters Service Center
Map
Get Directions to AutoMasters Service Center
What verified customers have to say about AutoMasters Service Center
Would recommend to a friend
90%
Car was ready when promised
94%
Did not feel sales pressure
86%
Car was fixed correctly the first time
91%
Customer was treated respectfully
98%
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