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Curt's Service

(248) 513-8202
414 Verified Reviews
business@curtsservice.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

14611 W 11 Mile Rd
Oak Park, MI 48237 USA

AUTO REPAIR EXPERIENCE

  • Andy Massoll, Owner
  • Established 1981
  • 7 Auto Repair Mechanics on Staff
  • 7 ASE Certified Auto Technicians
  • 102 Years of Car Repair Experience

Curt's Service Reviews

OVERALL RATING

414 Verified Reviews
5 stars
(283)
4 stars
(94)
3 stars
(20)
2 stars
(3)
1 star
(14)
by - Verified Customer January 04, 2018

Everyone was nice, polite, professional.

by - Verified Customer January 03, 2018

Very professional. Clean Shop. Very nice waiting room.

by - Verified Customer January 03, 2018

I was very happy with my service and plan to return for future automotive needs.

by - Verified Customer January 01, 2018

Always confident about price, workmanship and hospitality. Why would anyone go anywhere else.......

by - Verified Customer December 28, 2017

Excellent first time experience. Looking forward to having a nearby service station that I can trust when the need arises.

by - Verified Customer December 28, 2017

Good.....

by - Verified Customer December 26, 2017

Took entirely too long to do repairs. Repair wasn't fixed the first time. Second time I had no power steering which they acted surprized an dcharged me more money to fix it. When I brought the loaner back the front end was damaged to my surprize. Maybe if they didn't take so long to fix my car, they would of had their loaner back before it was damaged.
Curt's comes highly recommended but I will never go back again.

by - Verified Customer December 25, 2017

Always excellent customer service and always professional. This is shop I prefer to have my car serviced at.

by - Verified Customer December 25, 2017

A $20 bulb repair turned into an over $200 bulb repair. They charged me for time when my car was actually sitting out front. Since it was too cold to work on a car outside, they must have completed the work the first time, before they told me they had to 'go back in and work on wiring problems.' I could see into the shop from where I was sitting, it dawned on me later that my car was not inside after the 'additional work' was mentioned.

by - Verified Customer December 25, 2017

Great repair shop for my business.

by - Verified Customer December 25, 2017

Grateful to find a great place to have my 10 year old car serviced. Pleasant, professional, knowledgeable and respectful. Highly recommended.

by - Verified Customer December 20, 2017

Thanks

by - Verified Customer December 20, 2017

BMW 525 xi serpentine belt off, antifreeze and oil was everywhere. My car was in bad shape. After all the repairs done, my car runs great like i fell in love with my car all over again

by - Verified Customer December 20, 2017

Overall a great experience. My one problem was that a taillight that I had worked on failed to function properly when I

by - Verified Customer December 19, 2017

great work, fair price,

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer December 19, 2017

Love the staff and atmosphere.

by - Verified Customer December 18, 2017

This place was reccommended by someone at my church

by - Verified Customer December 14, 2017

Great experience. Curt's is nice and clean staff is nice and curtious I would recommend them to anybody

by - Verified Customer December 14, 2017

Have had work done at Curt s on the past. This was certainly done to the standard I have come to expect.

by - Verified Customer December 13, 2017

Thought I needed a new tire, but it was just a screw and the tire was repaired. Nice!

by - Verified Customer December 13, 2017

I've been going to Curts for a few years. I have never felt like I was getting the best value for the money spent, but I continued the relationship because I believed the shop was honest and fair and prioritized me as a customer.

During my last two visits in particular, I have had overwhelmingly negative experiences. In the most recent visit, the job took exceedingly more time than needed (you guys had the truck for a week for what amounted to a brake job and CV boot replacement). As usual, the cost also exceeded the estimate, which has almost always been the case when I go there. There's also not a lot of transparency on cost of parts vs. labor, especially individual parts. I would expect that from an honest, upstanding business. Lastly, the shop couldn't even get my vehicle correct on the receipt. My vehicle was checked in as the F-150... a vehicle that I don't even own anymore...when I had brought in my Tahoe. One is a pickup, the other is an SUV. One is a Chevy, the other is a Ford. One is black, the other is white. Pretty obvious, but the mistake was still made.

Good luck. Please don't offer discounts as I won't be back to use them. I hope you treat each of your future and continuing customers with care, without assuming that they'll just keep going back.

by - Verified Customer December 12, 2017

Mark was quick to understand the issue and suggest a plan. He clearly reported the work that was done and the verification of its effectiveness. I am pleased with the service from Curt's Service.

by - Verified Customer December 12, 2017

Had an unexpectedly flat tire one morning and Curt's Service helped me efficiently, quickly, and met my schedule needs. So glad this repair shop is in my neighborhood!

by - Verified Customer December 12, 2017

Excellent people and (generally) excellent work, except the main reason I came here was that I thought work would be with great care and it wasn't. There were scratches on wheels resulting from mounting snow tires. That was disappointing (inevitable?).

by - Verified Customer December 12, 2017

Best customer service! Keeps me coming back.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer December 12, 2017

Continue to have concern, car pulling left while driving, was hoping this could have been addressed.
This now involves another visit, to address this ongoing service concern.

by - Verified Customer December 10, 2017

Made appointment for car for oil change and tire plug. Customer service rep was very courteous and estimated 1 to 11/2 to get complete. Ended up taking 2 hours which seemed long for the service rendered. Will return for repairs in future if needed.

by - Verified Customer December 10, 2017

Prices are like the dealerships

by - Verified Customer December 07, 2017

The service was excellent

by - Verified Customer December 07, 2017

Nice people, professional, groupy

by - Verified Customer December 05, 2017

For over twenty years Curt's Service ha been my choice to take care of my car. This is why I keep coming back.

by - Verified Customer December 04, 2017

Great!!! Won't go anywhere else

by - Verified Customer December 04, 2017

Very good shop,but pricey

by - Verified Customer December 03, 2017

I brought my car in Thursday night after hours. Dropped it off. Spoke to them on Friday morning and they informed me that they would not be able to have my car fixed by EOB Friday, but would be ready Monday afternoon. I explained to them that I had to travel to Grand Rapids over the weekend. Without hesitation they offered me the loaner car. It worked out very well and I was exceptionally pleased. Will definitely continue using Curt's services in the future.

by - Verified Customer November 26, 2017

I'm always happy with the service I get from Curt's. I trust their opinions and will go back to them in the future.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer November 23, 2017

Was only in to get the wheels/tires swapped out for winter set, but everything went great as usual.

by - Verified Customer November 21, 2017

Curt's Service is one of the most reputable facilities I've visited. Quality service, caring customer service reps, and non-pressured environment makes for a great experience. Joe was awesome! He really went the extra mile in ensuring my car was properly serviced in preparation for my 15 hour road trip. I drove with confidence knowing my car was serviced properly. Thank you many times over!

by - Verified Customer November 16, 2017

Good.

by - Verified Customer November 16, 2017

Best service I have ever experienced .
great customer service and great lounge area

by - Verified Customer November 12, 2017

I was very pleased with the service from the beginning to the end. Curt listened to me , and he explained in detail all
That needed to be done and took care of it. Very satisfied.

by - Verified Customer November 09, 2017

Car needed to be fixed and they fixed it

by - Verified Customer November 09, 2017

I really enjoyed my experience, my only complaint is that they did not hand wash my car as I was led to understand as I signed up for their $200 a year oil change club.

by - Verified Customer November 09, 2017

Polite and speedy service

by - Verified Customer November 08, 2017

Good place for an oil change.

by - Verified Customer November 07, 2017

Excellent!

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer November 06, 2017

Seemed like there was no pressure to fix not needed fixes. Not sure if pricing was comparable: 660 to replace battery and brakes.

by - Verified Customer November 02, 2017

I was in a bind with a car being towed to the shop not knowing the root cause of the issue. They did the diagnostics, were up front regarding the cost in best/worst case scenario and kept in touch each step in the process.

by - Verified Customer November 02, 2017

I appreciate the quick services.

by - Verified Customer November 02, 2017

Pleasure doing business with this shop.

by - Verified Customer October 29, 2017

Service advisor Joe was capable, knowlwdgeble and pleasant

by - Verified Customer October 25, 2017

Great service and I had a problem with my debit card and was able to drive home that evening and come back in morning to settle bill. Trustworthy and dependable

by - Verified Customer October 25, 2017

I brought my 2007 Jeep Grand Cherokee in for a wheel bearing replacement. I also needed to have the fan clutch replaced. I was offered a loaner car while my Jeep was in the shop. I was treated great and with respect during the entire repair. My Jeep was repaired correctly the first time. I will continue to bring my vehicles to Curt's Service for repairs and oil changes for as long as they are in business. Thank you guys so much!

by - Verified Customer October 24, 2017

excellent service as always

by - Verified Customer October 24, 2017

Quality work and great customer service.

by - Verified Customer October 19, 2017

They always do great work, have fair prices, and have a nice waiting room.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer October 17, 2017

I wouldn't take my car anywhere else

by - Verified Customer October 17, 2017

Great business site, customer service, and knowledge technicians.
You have a new returning customer.
Thank you.

by - Verified Customer October 16, 2017

All jobs performed well except rough idle issue. Diagnostic repair didn't fix issue. I feel like I made an unnecessary par replacement spend and shop does not know how to fix the problem.

by - Verified Customer October 12, 2017

Work was done quickly and correctly.

by - Verified Customer October 10, 2017

First experience - a bit of sticker shock, but overall service and staff were very profiessional and we were satisfied.

by - Verified Customer October 08, 2017

vrey good because Im 80 ys old need patience

by - Verified Customer October 05, 2017

Great service Joe and Keith are great

by - Verified Customer October 05, 2017

Trustworthy - Curt's Service does what they say they will do and do what they say!

by - Verified Customer September 28, 2017

Appreciated the input of additional required maintenance.

by - Verified Customer September 27, 2017

Responsive and honest.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer September 24, 2017

Always courteous and accommodating.

by - Verified Customer September 24, 2017

Good people and we will return

by - Verified Customer September 21, 2017

i TRUST THE PEOPLE IN THIS SHOP. I DEAL WITH JOE HE KNOWS MY HISTORY

by - Verified Customer September 21, 2017

Best automotive repair experience, EVER!!! A++++

by - Verified Customer September 20, 2017

Curt's worked through trouble shooting what was wrong with my car then fixed it in a timely fashion.

by - Verified Customer September 19, 2017

Great customer service.

by - Verified Customer September 18, 2017

. thanks

by - Verified Customer September 17, 2017

I will be returning back for repairs, the vehicle van runs great now and the customer service was excellent!

by - Verified Customer September 14, 2017

May bring the car back for other maintenance. Had the tires ordered and delivered direct to Curts...but will consider using for all other maintence and repairs.

by - Verified Customer September 12, 2017

quality service cost on the higher end but bottom line with automotive repair you pay for the experience of the technician and for the shops ability to fix and maintain your vehicle highly recommend this repair facility for all service and general maintenance

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer September 12, 2017

For the most part, I was very pleased with the service, however, there were some things that seemed to change for the worse once I received my vehicle back when I picked it up.

by - Verified Customer September 10, 2017

Thanks

by - Verified Customer September 10, 2017

Worked me in w/o an appointment. Found a major problem that would have caused loss of steering in the future & fixed it. Wonderful waiting room.

by - Verified Customer September 06, 2017

Great experience!

by - Verified Customer September 05, 2017

Very good

by - Verified Customer September 04, 2017

I am happy with the service that was provided. I'd definitely go there again and would recommend Curt's service to friends & family.

by - Verified Customer August 27, 2017

you guys are the best!

by - Verified Customer August 27, 2017

Curt's consistently offers exceptional service.

by - Verified Customer August 23, 2017

When I am in the area and I need work on my truck, I always contact Curts Service. I have absolute confidence with the work they perform.

by - Verified Customer August 22, 2017

Excellent service by knowledgeable friendly staff

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer August 22, 2017

Curt is SO kind, friendly, and professional. I am only going here from now on for any of my car issues!

by - Verified Customer August 20, 2017

Totally satisfied with the services we were provided and the car runs smoothly. Made it all the way out to new jersey and the blower worked on all 4 levels.

by - Verified Customer August 20, 2017

good service

by - Verified Customer August 17, 2017

Confused when I received a list of recommended work on my SUV that I had never been presented with. Document said I refused work. I did not and I find that disturbing. Car is back in the shop now because it stopped running.

by - Verified Customer August 16, 2017

I am happy with the service and employees. They treat you like family and turnaround time is great.

by - Verified Customer August 07, 2017

They knew exactly what I needed for the oil change, the right oil, the right filter.

by - Verified Customer August 06, 2017

I own a Toyota Prius and it is not easy to find mechanics that work on hybrid. I am very glad I found Curt's service !!

by - Verified Customer August 03, 2017

They kept me well informed, customer service was great, but price was way more than expected.

by - Verified Customer August 03, 2017

Polite and helpful!

by - Verified Customer August 01, 2017

Asked to replace the marker light bulbs. Not checked and not done. Brakes replaced months earlier, started pulsating right after. Not satisfied with explanation

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer July 31, 2017

I've been a customer for over 25 years and drive about 40 miles to have work done. It is very rare my car is not done on time, maybe two or three times over all the years. A company that restored my faith in mechanics.

by - Verified Customer July 31, 2017

Worst shop for repairs

by - Verified Customer July 31, 2017

The problem I was having is still present after spending $666.00. Will return car when I return from out-of-town

by - Verified Customer July 25, 2017

Great job

by - Verified Customer July 25, 2017

I talked to Curt prior to bringing my vehicle in.
He made it very clear what his shop would be checking for based on my concerns .
After leaving his shop I no longer had questions or doubts about my vehicle because a thorough diagnostic check was done....with a printout for me.

by - Verified Customer July 23, 2017

The service manager was very respectful and explained the repairs that needed to be done in an easy to understand manner without making me feel like an idiot. He suggested other repairs that were needed at some point, but did not make me feel pressured to get them done today and instead made recommendations of when to get them done by. My car was vacuumed and washed before it was returned to me, which was an added bonus!

by - Verified Customer July 23, 2017

Impressed with the very user friendly staff

by - Verified Customer July 19, 2017

Needed oil change. Repaired Alternator. Leak in power system found & pointed out that timing belts was well over 10 years old - both replaced. I am happy to have issues identified and pointed out to me so I can decide to make the needs repairs. I am glad to have my 12 year old car in good shape again.

by - Verified Customer July 19, 2017

Local, friendly and professional

by - Verified Customer July 19, 2017

I always get professional and efficient service.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer July 19, 2017

Everything was super, Joe has been a great help...

by - Verified Customer July 11, 2017

The customer service and car service was great!

by - Verified Customer July 10, 2017

Very good experience.

by - Verified Customer July 09, 2017

RESPECTED & HONESTY

by - Verified Customer July 06, 2017

Thumbs up!

by - Verified Customer June 29, 2017

They are fast and friendly !

by - Verified Customer June 29, 2017

Good service.
Curt took a real interest in the job.

by - Verified Customer June 27, 2017

Curt's always gives excellent service and are helpful in answering questions, They are friendly. I have taken my car there for several years now and am always happy with the results.

by - Verified Customer June 26, 2017

The parts which were repaired were well cataloged and reasoning for fixing other parts was well defined.

by - Verified Customer June 26, 2017

Professional service. Price is on the higher end but lower than the dealership. I brought the vehicle in early asking if they had the part to do the repairs the same day. They said yes, but later found out they did not have the OEM part and it was delayed a day. Nevertheless I am satisfied and will return.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer June 26, 2017

I have been doing business with Curt's since 2000 and they have always done a great job.
This time was no different.

by - Verified Customer June 25, 2017

I went in for a simple oil change and bulb replacement, and it was done excellently.

by - Verified Customer June 22, 2017

Great service good employees.

by - Verified Customer June 19, 2017

Will come back.

by - Verified Customer June 19, 2017

The gentlemen at the front desk are always courteous and helpful.

by - Verified Customer June 15, 2017

I'm always happy with the service at Curt's.

by - Verified Customer June 13, 2017

Excellent service and very professional staff.

by - Verified Customer June 12, 2017

Did not attach the plastic skid pan/covering and it was dragging when we picked up the car. When we went to attach they only put in half of the screws/bolts holding it on.

by - Verified Customer June 08, 2017

Excellent work and as usual got to the root cause quickly. Took great care with my classic car.

by - Verified Customer June 05, 2017

Curt's received, repaired and returned my vehicle in a timely manner. The vehicle's brakes which had been serviced performed as expected. I was pleasantly surprised that the vehicle came back cleaned. Good experience here.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer June 05, 2017

The service was professional in that they were polite and did what was asked, but on their schedule. I called ahead to ask if they could get the inspection done in less than the 1.5 hours they promised, but it actually took 2 hours, which was the unprofessional portion of their service.

by - Verified Customer June 04, 2017

The only thing that could've been better......the price.

by - Verified Customer June 01, 2017

Glad to be loyal & repeat customers...

by - Verified Customer June 01, 2017

I recently had the evaporator core and compressor replaced on my 2007 Saab 9-3. I had been having difficulty with it since last summer, but, due to the cost of the repair, choose to recharge the refrigerant a few times instead of getting it fixed. Finally, this summer, that no longer worked and the repair had to be done. Curt's did a great job, searching their suppliers to find the parts at a lower price and finishing the repair in two days. That is impressive since they had to remove the entire dash board to complete the repair! The bonus was that the car had been cleaned inside and out before I picked it up! Nice touch!. Curt's has always worked with me, watching potential problems until they really need fixing. I appreciate that consideration. I love my older Saab and they help me keep it running and in good shape and consider my budget as well. The people are always respectful, explaining needed repairs completely and never try to convince me to do unneeded repairs. They also have a nice comfortable waiting room with some nice amenities if you choose to wait during an oil change. They will also take you home and pick you up if needed and give you a loaner car if one is available. I really don't know why I would go anywhere else for service for my car. I highly recommend them!

by - Verified Customer June 01, 2017

The service tech was very friendly & he informed me of the other problems that might arise.

by - Verified Customer May 31, 2017

Always good service.

by - Verified Customer May 31, 2017

Great experience! Staff interacted with me really well.

by - Verified Customer May 16, 2017

All the staff are very knowledge and friendly.

by - Verified Customer May 15, 2017

I always love the service I receive from Curts. Everything was fine except it did take a long time to get four tires. Apparently tires have to be ordered and delivered to the shop. I brought my car in at 8:30 a.m and had to leave my car overnight (I also had spark plugs and a few other things done) and got a call the next day at noon that the tires had not arrived yet. They must have arrived later that day and my car was ready around 4 p.m. Other than the length of time my car had to be in the shop, everything was completed perfectly and everyone was courteous.

by - Verified Customer May 08, 2017

Satisfied.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer May 07, 2017

Timely service, fair price and great communication!

by - Verified Customer May 02, 2017

Curt's has always done great work, in a timely fashion. Their staff is kind and courteous. As a female I never feel like they are taking advantage of me not knowing anything about cars.

by - Verified Customer May 02, 2017

Always informative and friendly and polite. I would recommend highly to anyone.

by - Verified Customer May 02, 2017

Quality Service for many years for our company and personal vehicles.

by - Verified Customer April 20, 2017

Excellent service, as always. Best around.

by - Verified Customer April 20, 2017

The service team was really great.

by - Verified Customer April 19, 2017

First time customer ... I looked at the reviews and I did some research... I was thoroughly impressed with the owner, workers, professionalism and attention to detail... I've been to a lot of repair shops and dealer repair shops and I wish I had found them years earlier... give them a try you will not be disappointed!!!!!!!!

by - Verified Customer April 19, 2017

Everything went well.

by - Verified Customer April 18, 2017

First experience with Curt's (recommended by AAA when car needed to be towed). Extremely impressed and happy. This was my wife's car; I have an existing relationship with another shop where I'm just as satisfied, but Curt's is easily my first choice if I ever have to make a change. My wife usually goes through her dealership, and is already considering switching over to Curt's. Extremely professional, fast, clean, thorough and pleasant ... you guys are a great discovery.

by - Verified Customer April 17, 2017

Great people. Skilled and honest.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer April 12, 2017

Service adviser was very helpful with recommendations on how to get the best price for the repairs.

by - Verified Customer April 10, 2017

Excellent work, the only place I take my car.

by - Verified Customer April 10, 2017

will bring car back for future repairs.

by - Verified Customer April 10, 2017

I've already recommended you to a friend!

by - Verified Customer April 05, 2017

Very kind staff. Helpful comprehensive list of completed and recommended services provided afterward. Overall, a great experience.

by - Verified Customer April 03, 2017

Very good costumer care.

by - Verified Customer March 30, 2017

Nice shop. My truck broke down about an hour from my home. A little pricey but a job well done. Thank you.

by - Verified Customer March 29, 2017

Excellent place but pricey.

by - Verified Customer March 27, 2017

Great service and done quickly.

by - Verified Customer March 23, 2017

Curt's is excellent!

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer March 23, 2017

Excellent service. Repair done right and finished earlier than promises. Will return for future service need.

by - Verified Customer March 23, 2017

Great service!

by - Verified Customer March 21, 2017

Joe and Susan are great. Everyone extremely polite and friendly. Lounge nice, amenities unexpected. Thank you.

by - Verified Customer March 20, 2017

Thank you.

by - Verified Customer March 19, 2017

When I brought my car back for something was was still wrong with it, they fixed it and did it with speed and kindness.

by - Verified Customer March 19, 2017

I love Curt's. Their staff is very friendly and it's priced a little higher than I expected, but the quality of the service does help take the sting out out of the cost.

by - Verified Customer March 16, 2017

Excellent communication from the service team, always understanding of our urgency.

by - Verified Customer March 16, 2017

Each time that I was there I had good customer service.

by - Verified Customer March 14, 2017

Better than the last shop I went to.

by - Verified Customer March 13, 2017

Very professional staff. Well trained and focused on good customer service.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer March 12, 2017

Or whole family goes to Curt's and we're very happy with the people and the service!

by - Verified Customer March 08, 2017

Greg was great, he kept me updated throughout the whole repair process.

by - Verified Customer March 07, 2017

Joe is amazing! He gave me a tour of the facilities, explained the care and innovations in the shop and for their staff of trained mechanics. I felt really good about doing business with them. If I easnt pretty much poor, I'd take my car there for every repair from now on. Unfortunately, the parts were pricey (as compared with the same parts from Auto Zone) and as always, labor is too. Even so, the cost of diagnostics was brought down due to my financial bind, and that speaks volumes about Joe, Curt and their business.

by - Verified Customer March 07, 2017

It took three trips to get it repaired; but, we knew the first attempt was just that, an attempt. They kept working at the problem until it was resolved.

by - Verified Customer March 06, 2017

Great Service.

by - Verified Customer March 05, 2017

This was an emergency repair and the response from Curt's was so supportive. They did every thing they could possibly do to make the situation less traumatic for me.

by - Verified Customer March 05, 2017

Great service.

by - Verified Customer February 28, 2017

Joe was awesome. We did have a problem with the warranty company. Saying that they did not want to cover the timing belt even though it covered under my warranty but that is another subject. This company is awesome!!! They provided me with a loaner vehicle that was brand new and keep me update with my vehicle. My husband is going to take his vehicle to them next. THANK YOU AGAIN!!!

by - Verified Customer February 27, 2017

Always helpful to explain services needed and why. Was amazed how clean my sons vehicle was inside and out when he brought it home. Really appreciated the extra attention beyond what we paid for in repairs. Thank you!

by - Verified Customer February 27, 2017

truck broke down on the way to work the day I got the truck back and had to have my dad pick me up after midnight.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer February 26, 2017

Being a female with an Older foreign vehicle there are not many shops you can trust, wait in pleasant surroundings or obtain appts. per request but Curt's offers all of the above.

by - Verified Customer February 23, 2017

I've never had an issue with the service I received.

by - Verified Customer February 22, 2017

A recurring problem that the dealer could not rectify, was solved by Curt's Service in a day! thank you!

by - Verified Customer February 22, 2017

Good first experience.

by - Verified Customer February 21, 2017

Prompt, professional service and they charged me less than the original estimate.

by - Verified Customer February 20, 2017

Friendly atmosphere. Came in to have brakes replaced and had to return the following day to have some air removed from rear brakes. They handled the situation promptly and efficiently. Mechanics

by - Verified Customer February 20, 2017

Work was well coordinated through the Service Advisor. Workmanship was outstanding. Price was fair. I will be happy to recommend Curt's Service.

by - Verified Customer February 19, 2017

No complaints, just pretty expensive. I will use them again in the future.

by - Verified Customer February 19, 2017

The staff gave me a realistic representation of what the car needed. After discussing with my wife, the repairs were deemed not worth the cost. We got rid of the car and are leasing a new one. I'll be bringing the new car in to Curts for scheduled maintenance

by - Verified Customer February 15, 2017

Very timely and I continue to have a lot of confidence in the work at Curt's.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer February 13, 2017

I waited for my car so service was done on a timely basis to my satisfaction.

by - Verified Customer February 09, 2017

Very professional, very knowledgeable, priced and delivered as quoted, can't ask for much more. Will definitely return and recommend

by - Verified Customer February 09, 2017

.good service.

by - Verified Customer February 09, 2017

Greg does a very good job of explaining what the problem is and the solution. I feel your prices are still a bit to expensive based on comparable shops in Detroit Metro.

by - Verified Customer February 08, 2017

thanks.

by - Verified Customer February 07, 2017

Took longer than anticipated to complete service, causing momentary anxiety at my home.

by - Verified Customer February 07, 2017

All recommended work was reviewed, explained, and estimated costs described. The work was completed below estimated costs.

by - Verified Customer February 07, 2017

Been coming to Curt's for several years - always pleased with the repair/service and wouldn't go anywhere else!

by - Verified Customer February 06, 2017

Everyone was friendly and helpful,there is a pleasant and relaxed atmosphere.

by - Verified Customer February 02, 2017

Very courteous and professional service. I did not feel pressured at all to get any services that were not needed.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer February 02, 2017

Parts mark-up a bit high.
2nd problem from first repair, fixed with a smile.

by - Verified Customer February 02, 2017

Very good

by - Verified Customer February 01, 2017

This was my first experience with this shop and I really appreciated how nice everyone was and how Joe did everything he could to assist me with my insurance company. I will definitely be back

by - Verified Customer February 01, 2017

Very friendly and knowledgeable people. Love the service.

by - Verified Customer January 25, 2017

First time I ever thought they were recommending unnecessary repairs but they do good print work

by - Verified Customer January 24, 2017

I needed to have an inspection and an 80,000 mi service. The service was explained to me as well as restoring the fob back to functioning.

by - Verified Customer January 24, 2017

Good experience overall - the mechanic explained the defect well, little pricy but they have good warranty that is honored nationwide.

by - Verified Customer January 24, 2017

Very satisfied...will definitely be back

by - Verified Customer January 19, 2017

All work done well and on time... as usual.

by - Verified Customer January 18, 2017

Very satisfied with the service that I receive

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer January 18, 2017

Very happy with the service!

by - Verified Customer January 17, 2017

Suspension Issue was fixed on time on budget.

by - Verified Customer January 17, 2017

Good.

by - Verified Customer January 16, 2017

Amazing shop with the most knowledgeable and helpful staff. They go above and beyond to make sure everything is done correctly and priced accordingly.

by - Verified Customer January 16, 2017

First-time customer great service we will be back.

by - Verified Customer January 12, 2017

Good people good service.

by - Verified Customer January 11, 2017

Shows courteous and respect.

by - Verified Customer January 11, 2017

Everything was fine, just what I expected.

by - Verified Customer January 11, 2017

Good as usual.

by - Verified Customer January 10, 2017

Not upfront pricing. Verbal quote over the phone for replacement of a starter was not accurate after I had my car towed there, as they said that was just to diagnose....??

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer January 10, 2017

Great service!

by - Verified Customer January 09, 2017

staff is friendly as usual.Prices are reasonable .

by - Verified Customer January 05, 2017

Very good service and very professional.

by - Verified Customer January 04, 2017

Had an awesome experience, as usual!

by - Verified Customer January 04, 2017

Great customer service and experience.

by - Verified Customer January 04, 2017

A car repair shop that was comfortable if you had to sit there! Staff courteous and professional

by - Verified Customer January 02, 2017

I'm glad that I tried Curt's! Each experience has been positive!

by - Verified Customer January 02, 2017

Very professional .

by - Verified Customer December 26, 2016

Super friendly, super helpful. I have found a garage that I will bring my car to for repeated business. Thank you!

by - Verified Customer December 26, 2016

Work was great as usual

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer December 22, 2016

Good quick service

by - Verified Customer December 20, 2016

Curt's Service is top class! Thanks for the great service!

by - Verified Customer December 18, 2016

Great interaction, car was fixed great-- however car wasn't ready when promised and didn't quite understand the cost of each item/action

by - Verified Customer December 14, 2016

Nice experience, first time.

by - Verified Customer December 13, 2016

Always great peace of mind.

by - Verified Customer November 30, 2016

I appreciate the car being fixed in one day and not being pressured to do repairs. I've always felt Curt and his employees were honest with me and that counts big!

by - Verified Customer November 29, 2016

they couldn't fix the correct problem based on my explanation when i first went in with my car. it has a 'bug' in the electrical system/computer that makes it glitch. they thought it was the battery - it wasn't. then they thought it was the fuel sending unit in the gas tank - that wasn't it either. then i was told that they were 80% certain it had something to do with the power amplifier but it would cost me over $400 just for them to look into it. i picked it up and paid $175 for them just to get me that answer.

by - Verified Customer November 29, 2016

I had a wonderful first experience at the shop. Curt's came highly recommended and exceeded my expectations! I will be returning in the future.

by - Verified Customer November 29, 2016

The mechanic went over and above what was needed. Best of all no trouble in this cold weather.Thanks

by - Verified Customer November 28, 2016

All work was done on time for a fair price

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer November 24, 2016

Great service.

by - Verified Customer November 22, 2016

Curts gave excellent advice regarding my Honda.

by - Verified Customer November 21, 2016

overall very satisfied..

by - Verified Customer November 17, 2016

I would recommend Curt's to anyone. Very helpful staff and want to make sure you the customer is satisfied.

by - Verified Customer November 16, 2016

My fiance has had his Audi serviced by Curts and had good things to say. He suggested that I take my Subaru there.

by - Verified Customer November 16, 2016

They diagnosed the problems and fixed them. That is why I went there. The only request that I have is that they serve Ben and Jerry's Cherry Garcia. I really like it a lot.

by - Verified Customer November 14, 2016

Curt's has always taken such good care of me and my car! My car is 15 years old and thanks to them, it runs great! I highly recommend them for any auto maintenance and repair. They are honest, explain things clearly, and are fair. I always feel that t

by - Verified Customer November 13, 2016

I have used Curt's for some time and been extremely satisfied.

by - Verified Customer November 13, 2016

As a long time customer, I feel qualified to give Curt's Service an "excellent" rating in both vehicle repair/maintenance and customer consideration.

by November 09, 2016

Shop did a great job. My only small complaint is that I have a luxury car in mint condition and they left a little grease on my door and dashboard. Otherwise excellent!

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer November 07, 2016

Totally satisfied.

by - Verified Customer November 03, 2016

Great customer service!

by - Verified Customer November 01, 2016

Great service always.

by - Verified Customer November 01, 2016

I feel very satisfied of Curt's Service.

by October 31, 2016

My experience was excellent.

by October 27, 2016

Great job, great people. Love the shop!

by - Verified Customer October 20, 2016

very accommodating with my concerns and technical questions. work was performed to my high standards at a cost that was 40% less than the dealership quoted. OEM parts were used at less than dealer price and warranty for parts and workmanship exceeds most industry offerings.

by - Verified Customer October 19, 2016

Quick.

by - Verified Customer October 19, 2016

Great!

by - Verified Customer October 18, 2016

Loyal honest owner.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer October 16, 2016

excellent service.

by - Verified Customer October 04, 2016

Honest, straightforward, very detailed records-a great partner in preventative maintenance.

by - Verified Customer October 04, 2016

Provided fast, friendly and problem-free service. Pricing was competitive. New tire installation.

by - Verified Customer June 28, 2016

Work was done just as we agreed.

by - Verified Customer June 01, 2016

Great.

by - Verified Customer May 31, 2016

Thorough and friendly customer service. Work was done well and on schedule.

by - Verified Customer May 26, 2016

Curt's has always been friendly and fair.

by May 18, 2016

It was sad. I am disappointed.

Reply from Curt's Service – by Rombyer June 24, 2016

We are sorry to hear that you were disappointed with your service. We would love the opportunity to try and resolve the situation. Please feel free to contact me at 248-545-0500 to discuss this matter.

Sincerely,
Curt Massoll & The Curt Service Team

by - Verified Customer May 12, 2016

Not the best experience. After spending $1300 I had to take my car back in the next day for an $850 repair. Apparently I had a break fluid leak which was caused by rust. My concern is my car was just there for brake repair and a system check and this was not discovered. As a customer I have no way of knowing (besides what I was told) if the leak was caused by the repair shop or the rust.

Reply from Curt's Service – by Rombyer June 03, 2016

Tanika,

Thank you for taking the time to give us feedback on your recent service. We would like the opportunity to further explain what had happened on you vehicle and the sequence of events that unfolded. This may be easier to do in person if you would like to come in person with your car we can put it back on the lift and show you why we were unable to see the rusted brake lines with our initial inspection. Your vehicle has several (we believe a total of four) underbody shields that needed to be removed to gain access to visually inspect the condition of your steel brake lines. On your initial visit we replaced your front brake pads, rotors and performed a complete brake fluid service. During this service we pressure test the system to ensure no leaks. It is unfortunate that a line let loose at all, let alone so soon after service. Sometimes this pressure test will “aggravate” a rusted line and may start to leak shortly after. Kind of like a chain, it is only as strong as its weakest link. Once all the covers were removed we advised to replace all the deteriorated brake lines.
Again, we are sorry that this was not identified initially as we would have both rather have known initially.

Any questions please give me a call directly,
Curt Massoll & Your Curt’s Service Team

by - Verified Customer May 10, 2016

The work was thorough and the explanation of work done was good.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by May 05, 2016

Honest, on time and respectful...

by - Verified Customer May 05, 2016

Polite, helpful, reasonably priced.

by - Verified Customer May 04, 2016

Very efficient, knowledgeable and courteous.

by - Verified Customer May 03, 2016

Excellent.

by May 02, 2016

Repair was completed in timely manner very friendly staff.

by - Verified Customer April 25, 2016

GREG IS THE BEST. HELPFUL, FRIENDLY, & KNOWLEDGEABLE.

by - Verified Customer April 24, 2016

I feel they were unprofessional - inadequate technical service.

Reply from Curt's Service – by Rombyer May 24, 2016

Hello Joe,

Thank you for taking the time to respond to our review and I appreciate the candidness of your response. Though appreciative, I am disappointed as we pride ourselves and have gone through great effort to deliver the opposite of the experience in which you state that you received. I do not feel that this is a normal circumstance as we do measure an extensive amount of reviews and this is not the norm. Nonetheless it is not acceptable and I would love the opportunity to look into this further, but with only the first name left as “Joe” I cannot pinpoint the instance. Please reach out to me directly and I would be happy to do our best to right the situation.

Sincerely,
Curt Massoll
248-545-0500

by - Verified Customer April 20, 2016

They are always very professional.

by - Verified Customer April 19, 2016

Excellent.

by - Verified Customer April 06, 2016

Everyone was courteous and helpful. Curt took the time to explain everything so I could understand why the repairs were needed. He also did everything he could to reduce the cost.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer April 05, 2016

They are reliable and honest. Best repair shop in the area.

by - Verified Customer April 05, 2016

They are always friendly and courteous and have solved problems that the dealer has been unable to solve.

by - Verified Customer April 05, 2016

The work done overall and the communication that they provided throughout the process was timely and informative. My rating would have been higher had the alignment been completed as I had asked. I have yet to go back to the shop to tell them about it but my steering wheel continues to be off center in order to drive a straight line.

by - Verified Customer April 04, 2016

Prompt greetings and smiles followed by direct service and information for a timely visit.

by - Verified Customer March 29, 2016

Very courteous, on time with repairs, and very through.

by March 29, 2016

Professional and competitive service!

by - Verified Customer March 27, 2016

I bring my car there for everything and find that they do good work and are honest about what I need for my car.

by - Verified Customer March 27, 2016

Service is good and the people seem efficient.

by - Verified Customer March 21, 2016

I like the service they are professional.

by - Verified Customer March 20, 2016

They are absolutely the best!!! My late husband, someone who knew cars found Curt's when we moved here. He was always very pleased with their evaluations and service. After he died I have continued to go there and they always answer any questions that I have in terms that I can understand. The most important is that if Curt's says that work needs to be done, it really does and also they make sure that I am driving a vehicle that is not dangerous to be on the road. Oh, and also I have been one of their customers for more than twenty five years and never had a complaint.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer March 17, 2016

Good, reliable work.

by - Verified Customer March 13, 2016

The staff was very friendly. The work was done fast. It was a little expensive.

by - Verified Customer March 10, 2016

I have known curt for over 25 years could not ask for a better job done.

by - Verified Customer March 03, 2016

Very comfortable atmosphere and it seems to be top quality work.

by - Verified Customer March 02, 2016

Fair and honest service in a timely manner.

by - Verified Customer February 29, 2016

Very friendly, they told me what needed to be fixed even though the dealer fixed it.

by - Verified Customer February 28, 2016

Excellent service.

by - Verified Customer February 22, 2016

I've been going there for a very long time--like over 30 years, very long time. Wonderful people and good service.

by - Verified Customer February 22, 2016

I always get great service at a fair price, and I know I can trust them.

by - Verified Customer February 18, 2016

They are an honest shop, kept me informed during the repairs. Did what they said they we're going to do.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer February 18, 2016

Excellent customer service and management team. Work was completed on time and professionally.

by - Verified Customer February 16, 2016

The service technicians go above and beyond to help me.

by February 11, 2016

Curt's provides excellent vehicle and customer service.

by - Verified Customer February 11, 2016

The work was done timely and no long car absence.

by - Verified Customer February 11, 2016

Great service!

by February 07, 2016

I like the personal attention, dedication to customer satisfaction. Knowledge and courtesy was world class.

by - Verified Customer January 28, 2016

The service was superb. Everybody was very kind and professional.

by - Verified Customer January 27, 2016

I have years of going here. They are family-owned and run, and they treat their long-term customers like family, always working with you and trying to fit your schedule/ lifestyle/ budget.

by - Verified Customer January 27, 2016

Friendly staff, excellent customer service, first class repairs.

by - Verified Customer January 27, 2016

Quality competent service and good people.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer January 25, 2016

Excellent service.

by - Verified Customer January 25, 2016

Great work, timely service, and convenient pickup/drop off.

by - Verified Customer January 24, 2016

My wife came in for a oil change, she is very picky but said she would visit again.

by - Verified Customer January 19, 2016

They have a high degree of integrity and trustworthiness.

by - Verified Customer January 17, 2016

Solid service, on time.

by - Verified Customer January 12, 2016

I have been very happy with the service I received from Curt's over the years. Dependable and they provide quality work.

by - Verified Customer January 12, 2016

They do great work and are very honest.

by - Verified Customer January 10, 2016

Every thing is professional and perfect.

by - Verified Customer January 07, 2016

Straight shooting, great advice and work that they back up. I never feel they have done work they didn't need to do and stand behind the work they do for me.

by - Verified Customer January 04, 2016

Great service; trustworthy people; great work; efficient.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer November 05, 2015

I took my car in for a water pump and for bearings and other minor work. Spent over $1300 and they did a really good job. But I got my car back and the radio was not working. They can't figure out why and now I have to go to a car tunes to see what's wrong.

by - Verified Customer November 03, 2015

They seem honest and knowledgeable.

by - Verified Customer November 02, 2015

I was treated well, and the facility is is top-notch.

by - Verified Customer October 28, 2015

I have been going here many years, only had a couple hick-ups... Other then that I think they're the best shop around. Honest people that explain what they are doing along with a follow up after they do the work. They keep a record on other items that 'may' come.

by - Verified Customer October 19, 2015

Great service. Derek is very knowledgeable and a great to work with. Great customer satisfaction.

by - Verified Customer September 28, 2015

Good job. Identified problem and fix without all the bs.

by - Verified Customer September 22, 2015

Not fixed to my satisfaction, had to take my car to dealer to get it corrected.

by - Verified Customer September 17, 2015

I have been a customer for longtime and have been satisfied with the service provided and quality of repairs made.

by - Verified Customer September 16, 2015

They're very good!

by - Verified Customer August 19, 2015

They have always done good work.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer August 19, 2015

Work done appears to have been done well and with expertise. Estimates of time required to complete work sometimes inaccurate.

by - Verified Customer August 13, 2015

Always helpful and service is complete and explained so even I can understand what is being done. Never have had a bad experience and this is the only repair shop I will ever use.

by August 09, 2015

I have trusted this shop for a long time.

by - Verified Customer August 05, 2015

Great and personable service!

by - Verified Customer January 21, 2015

Curt's services was exceptional. Their team is knowledgeable and easy to work with. My quote was turned around in about 15 minutes and the price was much better than any previous quotes I'd received. They were able to get my vehicle in and fixed within a day, as well.

by - Verified Customer December 30, 2014

They repaired the problem, but it has not been long enough for me to know if it is permanent.

by - Verified Customer December 29, 2014

Bad Service, To expensive

by - Verified Customer December 04, 2014

They did a good job.

by - Verified Customer December 03, 2014

Great service. Very nice.

by - Verified Customer November 02, 2014

Good reliability, honest explanation why estimate might appear high, professional techs that have always shown me respect, explained what they were going to do, or did. They have always stood behind their work.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by May 11, 2014

Great local service, friendly staff and professional facility.

by - Verified Customer May 11, 2014

Good customer service, quality repairs. They explain reasons and options for their recommendations

by - Verified Customer May 04, 2014

I've been having Curt service my cars for about 30 years and it's always been great.

by - Verified Customer April 16, 2014

1. They have always attacked problems energetically and thoroughly. 2. They have always made me aware of potential problems discovered while taking care of the original problem. 3. They have always provided me with a complete list of all work done, with a running account of outstanding problems referenced on previous occasions.

by February 03, 2014

Oil changes are fine but past work has been expensive and same problem came up subsequently because they diagnosed wrong the first time.

by January 30, 2014

Pricey...could have gone to dealership and gotten my vehicle issue resolved without multiple visits.

by - Verified Customer November 13, 2013

Great service!

by October 22, 2013

Quick service. Very friendly.

by October 22, 2013

Good service.

by October 20, 2013

Great service.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer October 17, 2013

Fast great quality service!!!

by - Verified Customer October 17, 2013

The staff at Curt's auto service are always courteous and helpful. I have an older vehicle and thusfar always had a good experience in fixing the problem. I had to bring the car back for some issues and I wasn't even charged for getting it checked out. On one occasion, Curt even let me pay the bill when I got paid a few days later.

by October 16, 2013

Curts is a good place to bring your car.

by - Verified Customer October 15, 2013

They are very thorough, very friendly and don't recommend services that aren't required. They do let you know before service is performed if it is a safety concern or something that can be performed at a later date.

by October 14, 2013

They keep their promises.

by October 14, 2013

They have always stood behind their service

by - Verified Customer October 11, 2013

I used to go to a Ford dealership and I find the service at Curt's superior by comparison.

by October 10, 2013

Fast, honest and affordable service

by - Verified Customer October 10, 2013

I brought in a new car & was given the advice & service I needed for the new car & type of oil.

by - Verified Customer October 10, 2013

Great service, friendly people, easy to work with, convenient and priced right.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer October 09, 2013

Curt's sets the "gold standard" for total quality, in car care. and has done so, for over twenty years that I have been a customer of Curt, Andy, Keith, Michelle & other "stalwarts."

by - Verified Customer October 08, 2013

I have been a customer of Curt's for over 25 years.

by - Verified Customer October 04, 2013

It feels like family when I take my car to Curt's, and they really make me feel welcomed and I love their work!!!

by October 04, 2013

Reliable, quality parts and expert mechanics.

by - Verified Customer October 03, 2013

Great Service.

by - Verified Customer October 03, 2013

Everyone is friendly and I got the service on my car taken care of with no trouble.

by - Verified Customer October 02, 2013

It was great

by - Verified Customer September 30, 2013

I know little about cars and my husband always took care of this. Since it's my job now I trust them.

by - Verified Customer September 30, 2013

Service have been pretty good.

by - Verified Customer September 29, 2013

Everyone at Curt's are always a pleasure to deal with , technicians double checking everything, not over selling, making you aware of service in the future and present . Everyone in the office always explaining the work that was done and go over your bill with you. Love the car washes

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by September 27, 2013

They were professional, courteous, updated me about the status of my repair, alerted me to other possible issues, and repaired my car in a timely fashion.

by September 27, 2013

Great Service & Honest.

by - Verified Customer September 26, 2013

Friendly service.

by - Verified Customer September 26, 2013

They are gret to work with, very timely on repairs and their prices are fair!

by September 25, 2013

I would most definitely recommend Curts but probably not to everyone. Only the friends who are willing to pay a little more for quality service.

by September 22, 2013

Fast appointment scheduling, friendly staff, walking distance from my house, good service

by - Verified Customer September 22, 2013

I was treated very well by every person I came in contact with, They did a wonderful job on my brakes and took care of the car I had rented for a couple of hours. Great experience.

by - Verified Customer September 19, 2013

They provide the best service I ever found.

by - Verified Customer September 17, 2013

Happy with thorough evaluation and location.

by - Verified Customer September 17, 2013

Curt's always does an excellent job and I always know that whatever comes up they can handle the problem.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by September 16, 2013

We trust Curt's to fix everything correctly and honestly give us information.

by - Verified Customer September 16, 2013

Because of the good customer and mechanical services. It reminded me of Sear's slogan when i worked there, "The customer is always right".

by - Verified Customer June 04, 2013

They were courteous and friendly, fixing the car correctly the first time at a fair price.

by - Verified Customer May 29, 2013

They have a clean facility updated with the latest Green technology. Competent workers doing work on time. Friendly people doing good work. a winner

by May 19, 2013

I had high expectations but they were not met.

by - Verified Customer May 13, 2013

They always do a great job, are thorough and professional.

by - Verified Customer April 09, 2013

They are the best!

by - Verified Customer March 31, 2013

I am very satisfied with complete service provided.

by - Verified Customer March 25, 2013

Very professional, fantastically clean shop, environmentally conscious, the employees seem happy to be working there, the business owners are great about supporting community efforts (the owner and myself are both on the Board of Directors for the local Chamber of Commerce, so I'm well aware of all the great stuff Curt's does).

by - Verified Customer March 07, 2013

We were thoroughly satisfied with the work performed on our vehicle.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie
by - Verified Customer March 06, 2013

I have recommended several people to Curt's.

by - Verified Customer March 03, 2013

Great service.

by - Verified Customer March 03, 2013

Great service! Very efficient and detailed explanation of the services provided and why they were necessary. Nice lounge to relax while my car was being serviced.

by - Verified Customer February 19, 2013

Excellent service, nice staff, helpful.

by February 14, 2013

Curt's used to provide excellent service at a very reasonable price. However, since the remodeling the labor costs have just gone up. Curt's is now close to dealership prices. I would tell a friend that the service is good, but warn them about the prices.

by - Verified Customer February 11, 2013

Great service, friendly staff, repair/maintenance work is always done right the first time.

by - Verified Customer February 06, 2013

Great service.

by - Verified Customer January 30, 2013

They provide very good service.

by - Verified Customer January 28, 2013

They are knowledgeable and stand behind their warranty. Also provide loaner vehicles

by - Verified Customer January 27, 2013

I am pleased with the work done on our vehicles.

19 verified customers did not leave comments but provided these ratings:
by Jorge, Chris, Andrew, Michelle, Annette, Jason, John, Maryl Lou, Stevenand 3 other verified reviewers
by Ken
by Gwenn, Corey
by Jim
by Stephen
by Anthony, Macie

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Curt's Service opened in 1981 with the goal of providing the Detroit area with the best auto repair available. Based on our teams evaluation of this RepairPal Certified shop Curt's has managed to met and exceed this goal. Andy Massoll, the owner, has managed to put together a team of motivated automotive professionals who attend some of the best on going training available and who have demonstrated a commitment to ASE Certification. This shop has earned the coveted ASE Blue Seal, this is a certification only achieved by only about 4% of the shops in the nation. An investment has been made in dealership level computer diagnostic equipment and the best automotive tools and equipment to ensure all of your automotive service and repair needs can be handled. This team also holds special certifications and training for hybrid and electric vehicle service. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • ASA
  • ASE Blue Seal
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

At Curt’s Service, our Detroit auto repair technicians are ASE and Bosch certified and have years of combined experience maintaining, repairing, and fine-tuning domestic, European, and Asian import vehicles. Over the years, we’ve come to specialize in servicing specialty, late model, and luxury vehicles including BMW, Mercedes, VW, Volvo, Toyota, Honda, Hyundai, Hybrids, and Trucks. Additionally, we provide commercial vehicle auto repair and fleet maintenance services.

From headlight to taillight, we provide every type of auto repair and service, employing only modern and state-of-the-art diagnostic tools to give you the best combination of quality and service! We guarantee professional maintenance with a personal approach by providing a relaxed, responsive, and clean environment.

With complimentary inspections, we also provide the best Detroit auto repair and maintenance for alignments, A/C & heating, brakes, cooling & electrical systems, engine repairs, transmissions, and timing be

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Curt's Service
Too many variables and guessing is too expensive.

Hello,
We are happy to help you with a diagnosis, but with this vehicle you certainly need Dealer level diagnosis equipment in which we have. We would need to scan the engine controller to monitor the data streams and determine the cause of the stalling. It could be many, many different component failures, or a minor vacuum leak problem.

If you would like us to help, or if you have any questions please feel free to give us a call

Sincerely,
Your Curt's Service Team
248-545-0500
The original problem when I took the car t...
There are so many things and combinations of items that can cause a vehicle to not run properly. This is why it is critical to have a proper diagnosis prior to replacing parts. We would be happy to help assist you with diagnosing and offering a 2 year 24,000 mile Nation Wide warranty on any and all repairs performed. Please feel free to give us a call.
Sincerely,
Your Curt's Service Team
248-545-0500
When turning wheel I hear a faint swishy s...
This noise could be coming from a mechanical rubbing noise, or from the power steering system, or even the linkage. If you would like to come by for a courtesy Pit-Stop inspection we could better advise you what the source of the noise and if there is any attention needed.

Sincerely,
Your Curt's Service Team
248-545-0500
Dash Lights will not com on I do have ligh...
Sounds like it could be a connection issue at the back of the instrument cluster, or possibly a bulb issue. Removal of the instrument cluster may be needed, but would be best to start with checking powers and grounds.
We would be more than happy to inspect and advise of what is needed.

Sincerely
Your Curt's Service Team
248-545-0500
All of a sudden the headlights turned on. ...
This lighting circuit is controlled by switches, relays and modules. Any of them could cause the lights to stay on. I would recommend to have diagnosed by a qualified repair shop to prevent replacing anything un-necessary. Feel free to give us a call if you have any questions.

Your Curt's Service Team
248-545-0500
Hello,

This is an indication that the PCM (engine computer) is recognizing that the engine is running too hot and or the electric cooling fan is not operational. Thus it shuts down the A/C to lower the load and not create extra heat.

I would recommend to verify that the coolant level is full, if low add and get to a shop that has the proper diagnostic tools to scan the engine controller and determine the problem.

Some possibilities could be, leak in system and low coolant causing overheating, fan inoperative, bad temp sensor reporting false data, bad connection or wiring concern to be a few.

We would be happy to further help as needed.
Please feel free to give us a call.

Your Curt's Service Team
248-545-0500