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Hillside Auto Repair

RepairPal Certified Shop in O'Fallon

Hillside Auto Repair

46 Verified Reviews
(636) 442-0279
400 Church St
O'Fallon, MO 63366 USA
"They do a great job."
— Tiffany, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Derek Brand, Manager
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 40 Years of Car Repair Experience
Hillside Auto Repair Reviews
46 Ratings
Displaying 1 - 15 of 46reviews
08/31/18
I called and gave little notice on getting my vehicle fixed. They told me that they could get it in and get it done. They did a great job keeping in the loop on what was going on. They did a great job on the repair and was rt on the the estimate. I would recommend Hill Side to anyone you will not be disappointed.
Reply from Hillside Auto Repair
by Hillside Auto Repair, October 01, 2018

Rob,

Thank you so much for your review, we love to get feedback on our service. I'm happy we not only took care of your vehicle, but you as well! We pride ourselves on our excellent customer service and appreciate that you would refer other to our shop! That means so much to us. Stay safe out on the road and if you need service again, please contact us.

-NaTasha Haney, Director of Operations

06/22/18
It s a good shop, but did not follow up on commitments. Was told I d be called back or kept up to date on the progress and if I hadn't called them I feel they would have never called me back.
Reply from Hillside Auto Repair
by Hillside Auto Repair, October 01, 2018

Richard,

We pride ourselves on excellent customer service and it looks as though you didn't feel satisfied with your service. I'd like the opportunity to discuss this and improve that experience for you. Please feel free to contact me at the shop or email me at proautosvcllc@gmail.com.

-NaTasha Haney, Director of Operations

06/08/18
This is now our go to repair shop. Wonderful.
Reply from Hillside Auto Repair
by Hillside Auto Repair, October 01, 2018

Denise,

Thank you for your kind review! We love to hear that we have a "for life" customer! We will continue to give you top notch service and take great care of your vehicle. Hope to see you at your next maintence service!

-NaTasha Haney, Director of Operations

05/18/18
Excellent
04/18/18
The repair was preformed in a timely manner and was a very fair price . I will use them again for sure.
04/02/18
My truck wasn't ready on the day I needed it but Chelsea gave me a discount which I greatly appreciated. Hillside is the only shop I get my box trucks serviced and I trust and appretiate their work.
Reply from Hillside Auto Repair
by Hillside Auto Repair, October 01, 2018

Adrian,

Thank you for the vote of confidence! We appreciate your trust and strive to hit the mark. I'm glad Chelsea was able to make the experience all the better for you. I'll make sure her supervisor knows this as well. Thank you for your continued loyalty.

-NaTasha Haney, Director of Operations

03/09/18
I've been taking both of our cars here for the past 9 years and they have always been very courteous (every employee) and take the time to explain what needs to be done. I have never been pressured to do things that I don't feel are necessary and they have even said that a repair may need to be done down the road but isn't necessary at this time. Absolutely the best place I have ever had my cars serviced and can't recommend them enough for their professionalism and service.
Reply from Hillside Auto Repair
by Hillside Auto Repair, October 01, 2018

Darlene,

Our reputation is based on excellent customer service and it's reviews like these that make us so proud of what we do! Thank you for saying such wonderful things about our shop. We cannot thank you enough for 9+ years of loyalty, that speaks volumes about how hard we work. Stay safe out there on the road and we will always be here if you need us!

-NaTasha Haney, Director of Operations

02/28/18
Happy with service in both repair and body. Pretty much kept to estimates. Disappointed in way car looked at pickup. 2nd rate wash job! Body was a smeared mess. Washed it myself when returned home.
02/16/18
Darek was great as always
01/22/18
Thank you.
01/21/18
Up front and honest with diagnosis
01/18/18
Best repair experience I have had in years.
12/15/17
Nice people that try to give you an honest description of your cars problems and how they are going to fix it.
12/20/17
Chelsea and Derrick are always super friendly, knowled and helpful.
11/21/17
Great Service! I appreciated the honesty you gave me and treating me with respect!!
Schedule an Appointment with Hillside Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (636) 442-0279
Need an appointment for today? Call the shop directly at (636) 442-0279
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
93
Customer Service
86
Customer Amenities
93
Hillside Auto Repair has been serving the community of O'Fallon and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as "honest”, “friendly”, “accommodating”, “helpful” and "honest". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best, 2 technicians are ASE Certified Masters. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Auto Repair Services In O'Fallon, MO 5 Star Review “Always fast and friendly! Take the time to explain and how to fix any problems” Jacquie M. READ MORE Hillside Auto Repair has been providing honest, competent auto repair service for all makes of cars and light duty trucks in the O'Fallon, MO area for 33 years. We specialize in automotive repair. We take pride in our repair service facility and our customer service. Our attention to detail ensures our clients receive a 100% satisfaction level when their vehicle is repaired correctly the 1st time. Hillside Auto Repair is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs. You Can Count On Hillside Auto Repair: Electrical & Wiring Foreign & Domestic Vehicles Computer Diagnostics Tire Sales - All Major Brands in Stock! Emission Repairs State Inspections Manufacturer Specific Preventative Maintenance Schedules In Business Since 1985
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Hillside Auto Repair
Schedule an Appointment with Hillside Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (636) 442-0279
Need an appointment for today? Call the shop directly at (636) 442-0279
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