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New Canaan Avenue Service

RepairPal Certified Shop in Norwalk

New Canaan Avenue Service

38 Verified Reviews
(203) 204-6955
87 New Canaan Avenue
Norwalk, CT 06850 USA
"He went out of his way to help me. He went above and beyond. I felt like I got a good value for my money."
— Bob, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Douglas Dingee, Owner
  • Established 1986
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Master Auto Technician
  • 30 Years of Car Repair Experience
New Canaan Avenue Service Reviews
38 Ratings
Displaying 1 - 15 of 37reviews
06/11/18
Excellent service, quality honest work definitely refer to others in need of an honest shop that does top notch work
11/29/17
See you next time. Thank you
11/12/17
I feel very comfortable bringing my car here for service. Doug has kept my old van running with minimal repairs and at a very fair price. Thanks Doug
11/01/17
Everything went well. No complaints.
10/31/17
This shop was recommended to me by a relative several months ago, and I am still satisfied with the quality of workmanship.
08/31/17
Everyone was very pleasant and informative. Would definitely come back.
07/30/17
Honest repair shop. They will ONLY perform needed repairs. No pressure. Will continue to take my vehicles there for repairs. Extremely pleased !!
06/02/17
Doug and Steve were approachable and courteous. I find the businesslike attitude very much to my liking.
05/07/17
I have previously used this shop before but this is the first time with Steve as the mechanic. He was good with his diagnosis and accurate with the estimate.
04/23/17
As always, easy to deal with, get detailed information about needed repairs and options. Great place!
01/04/17
Prices have risen since Doug, the former owner left. More importantly, I was told my breaks were dangerous, which it turns out they weren't, and was quoted over $400 to get them fixed, since 'it's a Mercedes'. I went elsewhere and paid $140. Guess I am looking for a new mechanic! Where did you go Doug?
11/15/16
Price charged was 30% higher than estimate. Previous estimates have always been on target, so this was surprising.
09/08/16
Matt and Steve give the customers the time of day and the job is done right the first time!
05/21/13
He went out of his way to help me. He went above and beyond. I felt like I got a good value for my money.
05/19/13
I was very happy with the jobs that they did with the repair and the decisions that they made.
Schedule an Appointment with New Canaan Avenue Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (203) 204-6955
Need an appointment for today? Call the shop directly at (203) 204-6955
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
99
Tools & Equipment
88
Customer Service
97
Customer Amenities
90
Our team found New Canaan Avenue Service, Inc. to be a well established shop servicing the community since 1986. Doug Dingee has over 30 years of automotive experience, he is an ASE Certified Master Technician. This is a 2 man shop that has had the same staff for the past 16 years. These guys are certified State of Connecticut Smog Technicians and this is a state emissions testing center. Certified shops in our network are held to a high bar from training, certification, and tenure and we found New Canaan has done what it takes to keep current with training, and has made the investment in the tools and computer diagnostic equipment needed to perform professional repairs on your late model vehicles.
Details
Message From the Shop
General repairs, specializing in computer diagnostics and emission repairs. Complete automotive service in a modern and clean facility with up to date dealer level specialized equipment. Experienced master tech with L-1 advanced performance certification. The facility is a State of Connecticut Emissions testing station and a certified repair facility.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Se Habla Espanol
  • Shopping Nearby
  • Store
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Questions Answered by New Canaan Avenue Service
Three Of My Monitors Are Not Set And Are Preventing Me For Having My Car Tested. on 1998 Saturn SL
If you have driven for about 25 miles the monitors should have set. Now, the cat monitor needs you to drive at 50 mph for 4 miles. By then the 02 and cat will set. If not then there is something stopping the monitor from running. Without a proper diag equipment you cant tell. Make sure that whoever does check it for you is certified ASE L-1 and also a CT certified emissions repairer. Anyone with those credentials will have the proper equipment and training.
My Poo11 And Poo21 Codes Are Showing Up. What Could It Be An How Expensive? on 2005 Infiniti G35
Looks like you have a variable valve timing (vvt) problem on the intake cam. This could be as easy as low oil or very dirty oil. It also could be an issue with the vvt solenoid or the phaser itself. If it is not the oil, a VVT solenoid is around $350.00 installed. But you need to have that checked out first. The phaser repair will be $1500.00 plus.
My Check Engine Light Has Been On For Over A Year. I Was Told It's The O2 Sensor But Had It Changed Several Times. I Just Tried To Change The Computer Box But That Didnt Work. Dont Know If It Has To Be Programmed. Another Said Maybe A Fuel System Problem. on 2004 Toyota Camry
Sounds like you have some type intake vacuum leak or a weak injector. O2 sensors get changed many times for the wrong reasons. If the sensor is not generating voltage, you need to determine why. A propane test will check the o2 sensor and a smoke test will check for vacuum and air inlet leaks. If those are all ok, then I would be looking at the injection system which can be tested via a injector drop test.
How Do I Fix 40psi Compression In One Cylinder And Over 100psi In 3 Others? on 2009 Mitsubishi Outlander
The cyl with low compression should have a leak down test performed in order to determine where the compression loss is coming from. Once isolated then a proper repair course can be determined.
Has Anyone Had Issues With The Transmission And How Much Did It Cost To Repair? on 2010 Mercedes-Benz ML350
Sadly these transmission do fail. A factory replacement is about $7700.00 installed.
Ac And Heat Blower Not Working Replaced Fuses Inside Car What Else Could Be on 2002 Lincoln Town Car
The most common issue with this system is a burned blower motor connector. Ford makes a replacement harness and connector kit that can be spliced in. You should check the blower motor for current draw in addition. Many of these blower motors draw too much current due to a low resistance issue. We normally change the blower motor along with the harness.
Which Is Cylinder 3,And Front To Back, What Are Their Numbers? on 2001 Toyota Tacoma
Number one is up front and they are 1, 2, 3 and 4. 4 is closest to the firewall and 1 in just behind radiator.
The Ect Light Came On And The Check Engine Light Has Been On. on 2000 Toyota 4Runner
Without any trouble codes it is not possible to give you any real advice.
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Need an appointment for today? Call the shop directly at (203) 204-6955
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