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Automotive Instincts

RepairPal Certified Shop
Automotive Instincts
142 Verified Reviews
Automotive Instincts
142 Verified Reviews
(818) 937-4460
8602 Lindley Ave
Northridge, CA 91325 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Steve Summers, Owner
  • Established 1987
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 78 Years of Car Repair Experience

Automotive Instincts Reviews
(139 Ratings)
5
(128)
4
(9)
3
(2)
2
(0)
1
(0)
Displaying 1 - 5 of 139 reviews
08/06/18

Great work, continuously!

08/07/18

Would not take my car anywhere else.

08/03/18

This shop is like family. Everyone there seems to be a regular. I feel totally comfortable. Wouldn't go anywhere else.

07/24/18

Went in for a minor service on my CRV. This was performed and in the process the technician saw the brake fluid was very dirty and recommended it be changed; I agreed. Front office staff very knowledgeable, communicated the brake fluid item clearly. I have had my cars serviced and repaired at this facility for many years and would not think of going elsewhere.

07/18/18

I've been a LONG time, extremely satisfied, customer of Automotive Instincts. This visit was my father bringing his 2001 Honda Accord for a check-up/oil change and most importantly- a second opinion on some 'issues' raised by the Honda dealer service rep that he'd gone to. My father was extremely pleased with his visit- the honest assessments given to him by Al and the rest of the team, and very pleasantly surprised by the costs of service and oil change. I'd been telling my dad for years to take his car to Automotive Instincts - they get it, they know that developing trusting relationships with their customers is key to their success. Happy customers come back, they refer friends and family, etc. Well done guys!

Schedule an Appointment with
Automotive Instincts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (818) 937-4460(818) 937-4460

RepairPal Scorecard
96
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
99
Tools & Equipment
92
Customer Service
97
Customer Amenities
97

The RepairPal Certified Network is designed to identify shops that demonstrate the industries best practices and we found Automotive Instincts to be a near perfect example of this. We found their group of 6 staff members have been together since the late 90's and combine for over 115 years of industry experience. 5 team members are currently ASE Certified Technicians and Service Consultants. The management of this shop has attended some of the industries leading classes on Shop Management. The technicians have taken advanced hybrid training classes as well as other ongoing training. Steve Summers, the owner, has invested in the experienced staff, training, automotive tools and computer diagnostic equipment that make this truly an excellent shop.


Details
Message From the Shop

Our game plan is simple: We employ the most highly trained and experienced technicians we can find and we use the highest quality parts available for your car. We buy original equipment parts, in most cases, straight from the dealer. Sure, not using cheap aftermarket replacements and untrained technicians cost us more, but it’s the best assurance we can give that your car will be fixed right the first time. In addition, you can be sure you’ll get maximum reliability from your car since all of our services meet or exceed factory recommendations. This not only keeps your factory warranty intact, it will save you time and money in the long run.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More
Affiliations
  • ASE Blue Seal

Map
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Schedule an Appointment with
Automotive Instincts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (818) 937-4460(818) 937-4460
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