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Automotive Instincts

RepairPal Certified Shop in Northridge

Automotive Instincts

164 Verified Reviews
(818) 927-6252
8602 Lindley Ave
Northridge, CA 91325 USA
"I have been going to them for a long time and I have nothing but good things to say about them."
— a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Steve Summers, Owner
  • Established 1987
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 78 Years of Car Repair Experience
Automotive Instincts Reviews
164 Ratings
Displaying 1 - 15 of 161reviews
10/04/18
I have been using Automotive Instincts for over 20 years and never had a problem. I plan on continuing to use them for repair work on my autos.
10/01/18
Great service and thorough safety check.
10/05/18
All went fine, but, to check the brakes while doing the Oil Services should not be an extra cost
09/28/18
Great experience...
09/21/18
great job.
09/26/18
Automotive Instincts does excellent work at a fair price. They never push for unneeded repairs. They do what is necessary and do it well.
09/24/18
I brought my Infinity QX80 in with squeaking brakes. They could have changed them and charged me but to their credit they told me the brakes were just dirty and the cleaned the brake pads and greased the rotors and everything works great with no further noise. And the charge for the work was very minimal.
09/14/18
LOVE this business. If you have to have car repair done this is the shop for you!
09/20/18
I was very pleased with the service. The staff was very courteous and polite.
09/21/18
Service reps were respectful, knowledgeable and didn't 'suggest' additional work to do. Love going there to get work done on my car. Never any pressure and a pleasure to do business with them.
09/21/18
They are respectful, helpful, and many of the staff has been with Steve for a long time.
09/17/18
My car runs like a dream. Thank you
09/14/18
Very professional, personnel, reliable, honest and reasonably priced - what else do we need?
08/28/18
100,000 service required leaving car. They provided transportation including pickup to my home. Everything worked out perfectly.
08/29/18
Al always gives me the info up front with pricing and time needed. Plus quality parts and workmanship.
Schedule an Appointment with Automotive Instincts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (818) 927-6252
Need an appointment for today? Call the shop directly at (818) 927-6252
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
92
Customer Service
97
Customer Amenities
97
The RepairPal Certified Network is designed to identify shops that demonstrate the industries best practices and we found Automotive Instincts to be a near perfect example of this. We found their group of 6 staff members have been together since the late 90's and combine for over 115 years of industry experience. 5 team members are currently ASE Certified Technicians and Service Consultants. The management of this shop has attended some of the industries leading classes on Shop Management. The technicians have taken advanced hybrid training classes as well as other ongoing training. Steve Summers, the owner, has invested in the experienced staff, training, automotive tools and computer diagnostic equipment that make this truly an excellent shop.
Details
Message From the Shop
Our game plan is simple: We employ the most highly trained and experienced technicians we can find and we use the highest quality parts available for your car. We buy original equipment parts, in most cases, straight from the dealer. Sure, not using cheap aftermarket replacements and untrained technicians cost us more, but it’s the best assurance we can give that your car will be fixed right the first time. In addition, you can be sure you’ll get maximum reliability from your car since all of our services meet or exceed factory recommendations. This not only keeps your factory warranty intact, it will save you time and money in the long run.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Map
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Schedule an Appointment with Automotive Instincts
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (818) 927-6252
Need an appointment for today? Call the shop directly at (818) 927-6252
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