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Cantrell Service Center

RepairPal Certified Shop in North Little Rock

Cantrell Service Center

338 Verified Reviews
(501) 406-0181
7601 Young Rd
North Little Rock, AR 72118 USA
"I have received great service over the past few years I have been going to them."
— Dolly, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Sarah Steele, Manager
  • Established 1971
  • 4 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience
Cantrell Service Center Reviews
338 Ratings
Displaying 1 - 15 of 326reviews
Abraham
05/29/19
Verified Customer
Knowledgeable staff. I knew exactly what was being repaired and why it needed to be. And knew that they guaranteed their work if it failed.
Dlorah
05/19/19
Verified Customer
I went in for a timing belt and Chuck told me that my model doesn't need a timing belt (it has a no-maintenance chain) so that saved me $600 right off the bat! They went ahead and did a tune up and overall check for me instead. I love the email feedback they send with photos and recommendations.
Mark
05/19/19
Verified Customer
They are great!
Melody
05/19/19
Verified Customer
Staff professional, prices good, quality great.
Eleanor
05/07/19
Verified Customer
I have no problem with the quality of the work. However, I asked to not have a diagnostic test done for a check engine light that I figured was just a car problem, and was ultimately pressured into it. It is not a good value to pay $90 for a simple scanner test that many other places do for free. With no parts, I assume that's all labor cost, and based on what I heard I doubt anyone spent more than a few minutes reading a scanner. Disappointing because I like the shop otherwise and the work hasn't been good. Please stop charging so much for a simple scan test, or at least stop pressuring people into getting them when they say they don't want to.
Charles
05/09/19
Verified Customer
Trusted service provider
Stacy
05/07/19
Verified Customer
The staff was really respectful and did what needed to be done to finish my car on the same day
Katherine
04/17/19
Verified Customer
Easy to communicate with, very informative and willing to answer and explain questions you may have.
Sondra
04/11/19
Verified Customer
Everyone was super nice and helpful!
Clark
04/04/19
Verified Customer
Up front pricing, prompt friendly service.
Taylor
03/28/19
Verified Customer
They were wonderful and the problem I had with the vehicle was resolved
Michael
03/28/19
Verified Customer
Everyone was very friendly and knowledgeable.
Hannah
03/25/19
Verified Customer
My car was fixed in a reasonable amount of time at a great price. I loved the service report I received about my car that included pictures. Very helpful.
Elton
03/21/19
Verified Customer
These guys are great! The work was done in a timely manner, the price was fair, and everyone I dealt with was very friendly and helpful. I've already referred several people to this shop, as a good mechanic can be hard to come by. 10/10
Harold
03/11/19
Verified Customer
They always do great work and are very friendly.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
97
Customer Service
97
Customer Amenities
95
Cantrell Service Center was established back in 1971 and has been proudly serving North Little Rock and the surrounding area ever since. This shop features a very well trained and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary to service and repair today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “knowledgeable”, “friendly”, “helpful”, “honest”, and "professional". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Serving the areas of Maumelle, AR, Little Rock, AR and North Little Rock, AR, Cantrell Service Center has been providing unmatched service to our customers since 1971. Our service departments at Cantrell Service Center takes pride in providing the finest auto service for European, Asian, and Domestic makes. Our team is staffed with ASE Certified Technicians equipped with state-of-the-art diagnostic tools ensuring quality work for all Cantrell Service Center customers. We specialize in all forms of Preventative Maintenance and repairs such as Alignments, Oil Changes, Brakes, Transmission Services, and many more. Our highly trained ASE Certified Technicians properly diagnose your vehicle's problems, Cantrell Service Center has earned a reputation, backed by our customers for providing a comfortable environment that centers around you to ensure your expectations are always exceeded when visiting our location.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • NAPA
  • ASA
  • iATN
Questions Answered by Cantrell Service Center
Turn The Key On, Got Fire To The Coil For About A Second, Loses Fire When
on 1993 Dodge Dakota
Looking up that symptom renders as many confirmed repairs as you have time to read. Anything from a wiring issue to the computer. It will require someone with the older Dodge scan tool to track down the source. Testing to pinpoint the cause will be better for you than putting parts on it till it runs.
What Could Cause The Odometer To Stop Turning. on 1991 Chevrolet Corsica
That is the #2 most common repair search for that vehicle. The answer is that testing is the only way to pinpoint the cause. Most common are the vehicle speed sensor, instrument cluster failure, and vehicle computer. Testing would help answer the question further and pinpoint the cause. Replacement of the vehicle speed sensor would be the quickest least expensive thing to try. If that doesn't work, you will need to take it to a shop for testing.
Why Would The Temp And Fuel Gauges Peg Over Max And The Tach Not Work Properly
on 1997 Suzuki Sidekick
The honest answer is that without testing the signals, there is no way to know. The temp gauge may have been damaged and causing the gauge to peg. The fuel gauge should not have been affected, so that tends to point toward a possible gauge cluster issue. Without more data, that's about all I can guess at this point. It is an OBDII computer vehicle, so a shop with a scan tool should be able to test for signals & gauge operation.
Codes P2070 & P0410 Lots Of Smoke From Exhaust, How Can I Fix These? on 2005 Mazda RX-8
Not a Rotory shop, but the P2070 is an SSV code and the P0410 is a Secondary Air Injection code. The most common repairs for the P2070 are
12 - Secondary Shutter Valve Vacuum Control Solenoid
9 - Shutter Valve
2 - Vacuum Hose/Line(s)
1 - Secondary Shutter Valve (SSV) Vacuum Solenoid Wiring
1 - Secondary Shutter Valve Vacuum Control Solenoid and Shutter Valve

Possible causes for the P0410 code are..
- AIR system malfunction
- Restrict or damaged in exhaust system
- Restrict in three way catalytic converter
-PCM malfunction

I don't know if that helps, but that's what I have found on these 2 codes.
How Much Maintence Needs Too Be Done At 175 000 Miles , on 2001 Acura MDX
This is a list at 90,000 and would apply at 180,000 as well...

INSPECT.....
Brake Hose/Line (S)
Inspect brake lines and hoses (Including ABS)
 
Brakes and Traction Control
Constant Velocity Joint Boot (S)
Inspect drive shaft boots.
 
Cooling System
Inspect cooling system hoses and connections.
 
Drive Belt (S)
Exhaust System (E)
Fluids (S)
Inspect all fluid levels and condition of fluids.
 
Fuel Supply Line (E)
Inspect fuel lines, hoses, and connections.
 
Parking Brake System (S)
Inspect parking brake adjustment.
 
Steering and Suspension (S)
Inspect tie rod ends, steering gear box and boots, and suspension components.
 
REPLACE......
Air Filter Element (S)
If driven in dusty conditions replace every 15,000 miles.
 
Cabin Air Filter / Purifier (S)
If driven in urban area with sooty conditions replace every 15,000 miles.
 
Engine Oil (S)
Perform at mileage interval or every 12 months, whichever comes first.
 
Fluid - Differential
Oil Filter, Engine (S)
Rotate
Tires
Rotate tires, inspect tire inflation and condition at least once a month.

Where Is The Steering Wheel Lock Located?
on 2003 Hyundai Elantra
The steering wheel lock is normally part of the ignition lock cylinder. The key has to turn a certain amount to release the wheel. Sometimes the wheel gets into a bind because the front tires are pushed up against the curb or parking stop.
There Is A Clicking Sound Coming From The Console When The Vehicle Is Started. on 2011 Ford Expedition
Most likely in the A/C control system. Possible bad servo motor looking for position during start up self check.
When My Car Is Sitting Still After A While, It Will Isle Up And Then Isle Down, on 2008 Mercury Grand Marquis
May have a vacuum leak. Possible Idle Air Control Valve or carbon build-up issue. The intake manifold on those is common to require replacement for vacuum leaks/cracks.
Is The Eld Located In The Fuse Box Under The Hood Or Under The Dash? on 1998 Acura RL
Fuel tank pressure sensor is mounted next to the brake baster cylinder. Looking up ELD I have to assume you mean Electronic Leak Detection.
My Car Beeps When I Back Up. on 2003 Oldsmobile Alero
It is possible that one of the 'door position' sensors is going bad or is out of position. Vehicle computer may thing the door has been opened at times when it is not. Be sure doors are closing all the way with no obstructions. Testing may be required to pinpoint the problem.
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What verified customers have to say about Cantrell Service Center
Would recommend to a friend
94%
Car was ready when promised
97%
Did not feel sales pressure
87%
Car was fixed correctly the first time
94%
Customer was treated respectfully
98%
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