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Sun Auto Service - North Las Vegas #54

RepairPal Certified Shop in North Las Vegas

Sun Auto Service - North Las Vegas #54

78 Verified Reviews
(702) 919-4107
1055 W Craig Rd
North Las Vegas, NV 89032 USA
"I would use this shop again."
— Wendy, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:30am to 5:00pm
Auto Repair Experience
  • J.R. Fisk, Manager
  • Established 1978
  • 5 Auto Repair Mechanics on Staff
  • 50 Years of Car Repair Experience
Sun Auto Service - North Las Vegas #54 Reviews
78 Ratings
Displaying 1 - 15 of 72reviews
Zowie
09/13/19
Verified Customer
I dropped my car off the day before my appointment that way the shop would have it all day. I was never called for an update with what was wrong with my car or how long it would take. I called 3 times within 4 hours and each time no update was given and I was told they would call me right back as they were checking with the tech to see what's the status. They never gave me a callback, I was the one to call again to see what was going on.
Maris
09/03/19
Verified Customer
Professional and friendly as always !
Bradford
09/02/19
Verified Customer
Ryan and Adrian were super polite. They were totally straight forward with the estimate. Estimated about 10% more than it actually cost. I forgot my vehicle was even there until he called and left a message, then text me that it was ready and the total. AWESOME staff. Even more impressive that they were able to align my front end. No other shop in vegas would even give.me an estimate on it due to how bad it was.
Joe
08/30/19
Verified Customer
They seemed like good people- I brought two cars to them on the same day. I needed a full synthetic oil change. Other people around Vegas may charge 65.00, 75.00 or more. For less than 60.00, I got 2 full synthetic oil changes. For people that may not be familiar with that - This is really a good deal. With the summer heat being 110+ conventional motor oils break down in viscosity much quicker. These folks are great. They also don't try to sell you on stuff that you don't need. So, I gave them a 6. But, it probably should have been an 8 or a 9. I rarely give 10's to anyone.
Craig
08/21/19
Verified Customer
Professional and caring we ve already recommended them to our neighbors
Gabriel
07/30/19
Verified Customer
Very helpful in all ways about taking care of my car Courteous an fast service
Fred
07/23/19
Verified Customer
Will definitely return in the future
Riauna
06/21/19
Verified Customer
The price is ridiculous
Antonia
06/13/19
Verified Customer
The staff was friendly and knowledgeable of the issues at hand.
Tracy
06/14/19
Verified Customer
I had an appointment, for which I was on time for. Needed to have the oil changed, fix the transmission leak (under warranty), and check out/repair air conditioning. All that was done was the oil change. I dropped it off Friday at 3:30pm, and picked it up at 4:30pm Saturday. Had to call multiple times on Saturday to find out the progress, and was told each time I would receive a call back in 10 minutes. That didn't happen. I am very disappointed to say the least.
Artena
05/12/19
Verified Customer
I went there to get my oil changed which they did. I took the car home and the car was dripping oil. I said ok, maybe they spilled some oil on the engine so I waited another day and it was still dripping oil. I took the car back up there, they took off the bottom cover of my 2015 Kia and then proceeded to show me some old burnt oil that had dripped on that cover and said that my oil pan gasket was needing replacement and that would cost me an additional $400.00. Now I have no oil since it was dripping prior to me taking my car to them. So when he told me my gasket was leaking he could not show me any new oil that had dripped. Anyway, to make a long story short I took it to another place and they advised me to to put a piece of cardboard down at night to see if it was leaking while hot or cold. So I did that and no more oil hot or cold was dripping so I took it back to a 2nd repair place and he advised that my gasket was still good and that they just spilled oil down in the car but he wanted me to give him $400 for nothing
Michael
05/14/19
Verified Customer
I have been a loyal customer to Sun Auto North Las Vegas #54 for over 15 years I really appreciate their professional service over the years.
Michelle
05/12/19
Verified Customer
Friendly, helpful staff.
Samantha
05/07/19
Verified Customer
These guys are always amazing. They get right to the issue, assess it, and then work on it to the best of their ability. They are accommodating and never rude.
Cierra
05/07/19
Verified Customer
So I went to get an oil change, they charged me way too much for that first of all. Second, they put a hole in this part of my car and my car started running hot and all my lights came on on my car & instead of telling me they try to glue the hole shut. Smh I know something was wrong when he said I had a leak but don't know where from. How do you know I had a leak but don't know where? You gotta see the leak to know its one.
RepairPal Scorecard
91
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
93
Customer Service
93
Customer Amenities
88
The North Las Vegas location of Sun Auto Service has been serving the local community for many years. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “amazing”, “knowledgeable”, “prompt”, “friendly”, and “professional”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Sun Auto Service - North Las Vegas #54
Would recommend to a friend
82%
Car was ready when promised
85%
Did not feel sales pressure
95%
Car was fixed correctly the first time
82%
Customer was treated respectfully
89%
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