Honest-1 Auto Care - N. Las Vegas

RepairPal Certified Shop in North Las Vegas

Honest-1 Auto Care - N. Las Vegas

121 Verified Reviews
(702) 789-7768
2310 E Craig Rd
North Las Vegas, NV 89030 USA
"I find the staff courteous and efficient. The waiting area is an extremely clean and pleasant environment. I trust their fair pricing and quality workmanship. I've not had them try to sell me what I didn't really need. I highly recommend their services."
— Deborah, a Verified Customer
Hours
Su
Closed
M-T
7:00am to 6:00pm
W
7:00am to 5:00pm
Th
7:00am to 6:00pm
F-S
7:00am to 5:00pm
Auto Repair Experience
  • Ryan Flynn, Manager
  • Established 2016
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 80 Years of Car Repair Experience
Honest-1 Auto Care - N. Las Vegas Reviews
121 Ratings
Displaying 1 - 15 of 119reviews
Esther
09/17/19
Verified Customer
After my oil change they gave me a estimated on a repair they said i needed for a steering rack n pinoin for $1500 when all i needed was a new seal.. I Was glad i did not have them do any repairs because they were going to over charge me.. Then after telling me it will cost $1500 proceeded to tell me about how they accept tips and implied that they wanted me to tip them.. Which was very unprofessional. I will never go back and would like to be put on the do not call or email list..
Reply from Honest-1 Auto Care - N. Las Vegas
by H1ACNorthLasVegas, September 30, 2019

We apologize that your visit didn't meet your standards, but its disingenious to say that we tried to get you to pay 1600 for anything.
Correct you came into our shop for an oil change(after having your vehicle for only a 1000 miles from purchasing it from your dealership).You asked us to look it over and inform you of any defects we found and give you an estimated costs of repair. We did what you requested(not a diagnostic a visual inspection as we do during every oil change)We did inform you that the whole right underside of your vehicle as covered in power steering fluid and it appeared that your rack & pinion was leaking and estimated possible repair costs. No we did not do a full diagnostic(which there is an additional cost to do) during your oil change, consisting of completely cleaning off affected area of P/S fluid(ie. with 5-7 cans of brake clean) letting vehicle run or drive to confirm exactly were the leak was, that is not was asked of us to do. After you informed us that you just purchased your vehicle just over 1000 miles ago, the service writer and the 2 technician whom happened to be in the office during the discussion all of them TOLD YOU TO GO BACK TO THE DEALER TO GET IT CHECK OUT SO YOU DIDNT HAVE TO PAY FOR ANYTHING. So its very disingenuous & misleading to say we tried to get you to pay for anything, when it was our staff that told you to go back to your purchasing dealership to have it checked for warranty(which you said you had for 3 months and 3k miles)prior to us doing any work on your vehicle. We here at Honest 1 Auto Care take great pride in providing honest automotive repairs in the Las Vegas area. We take great pride in doing our best to provide that service to our customers. Were just happy you found another service facility that can meets your needs in the future. Thank you Honest 1 Auto Care.

Michael
09/16/19
Verified Customer
Excellent! Thanks so much!
Erin
09/17/19
Verified Customer
The kindness and caring of the staff is unparalleled. I would definitely recommend them to anyone.
Mara
09/15/19
Verified Customer
They did a great job!
David
09/16/19
Verified Customer
Would return.
Thomas
09/09/19
Verified Customer
Good
Nikki
09/08/19
Verified Customer
The staff was professional and the work was done in a timely manner. I would recommend anyone to take their car care busines to Honest Auto Care.
Pete
09/03/19
Verified Customer
Used to have a shuttle service, not any more, but is still listed in your add. You tried to call uber for me but could not. Had to find for myself. If you don't offer shuttle take it out of your add.
Benny
08/30/19
Verified Customer
Honest work , Fair price.
Curtis
08/30/19
Verified Customer
Good job..Thanks
Valerie
08/29/19
Verified Customer
I took my car in the Friday before Labor Day. Honest 1 had only two mechanics and a manager on staff. My car needed rotors and brakes. The work was done in a timely manner. I was pleased with the efficiency and timeliness of the work. Thank you.
John
08/29/19
Verified Customer
Perfect
Janet
08/26/19
Verified Customer
great job! forgot to change my little oil change sticker tho!
Katina
08/25/19
Verified Customer
Satisfied with routine oil change. Would return.
Joe
08/21/19
Verified Customer
AC overhaul for $1,300. The job was completed quickly (at first). Coolant leaked out after 1 hr. Returned next day for fix and out rental car cost for the 2nd day. Why not test a complete AC overhaul more thoroughly? Makes me question overall shop quality.
RepairPal Scorecard
95
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
91
Customer Amenities
95
The N. Las Vegas location of Honest-1 Auto Care has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “honest”, “professional”, “excellent” and "awesome". This location features a team of automotive technicians with an excellent mix of experiences, ongoing training, and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
WELCOME TO HONEST-1 AUTO CARE YOUR AUTO REPAIR SPECIALISTS IN NORTH LAS VEGAS, NV Honest-1, the home of Eco-Friendly Auto Care®, is the nation's only auto care chain to pass our Environmentally Sustainable Actions (ESA) quality check. We offer a full range of automotive service and repairs. Along with providing the best service, Honest-1 wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Map
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What verified customers have to say about Honest-1 Auto Care - N. Las Vegas
Would recommend to a friend
83%
Car was ready when promised
88%
Did not feel sales pressure
96%
Car was fixed correctly the first time
85%
Customer was treated respectfully
91%
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