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Faithful Auto & Truck Repair

RepairPal Certified Shop in North Branch

Faithful Auto & Truck Repair

67 Verified Reviews
(810) 407-5193
5549 N Lapeer Rd
North Branch, MI 48461 USA
"They are timely, efficient, and considerate."
— Robert, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Bill Mcknight, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 90 Years of Car Repair Experience
Faithful Auto & Truck Repair Reviews
67 Ratings
Displaying 1 - 15 of 65reviews
Robin
11/29/18
Verified Customer
Been there twice cost me $1300 and my truck is still not fixed. Getting closer though they say the next bill should only be $573.
Susane
11/29/18
Verified Customer
I was delighted with Jessica & Frank, the people in the front, cheery, informative & kind. The building is comfortable with good coffee available, clean & well supplied. My mechanic, Tim, did most efficient, excellent work & got-er-done fast. The owner Phil is very concern for all the clients & helpful in everyway. (Even when I accidentally locked my keys in the vechicle, no charge). I have found that Faithful Auto & Truck Repair are completely Trust-Worthy!
Jennifer
11/22/18
Verified Customer
I took my car to faithful auto after already taking it to another shop that had it for a week and nothing was done right.. Frank and his crew had my car up and going in 1 day.. they kept me informed the whole time and asked before just replacing parts on my car.. I was ready to give up on fixing it but now I'm glad I had contact with faithful auto I could not be happier..
Sabrina
11/09/18
Verified Customer
Awesome group of mechanics! Definitely follow their name! They make you feel comfortable and give detailed information on your vehicle. I am a returning customer.
Jesica
09/21/18
Verified Customer
Excellent!
Erlyn
08/27/18
Verified Customer
was unable to redeem my coupon and was a little upset the front dash wasn't put together when i got there
Tannille
08/28/18
Verified Customer
Came in for an oil change. Would highly recommend this place. Will be retiring there. Staff was courteous and helpful. Did not feel like I was getting scammed for anything. GREAT JOB!!
Anita
08/15/18
Verified Customer
I brought my Jeep in for transmission work the estimate I received was very high and once I took it to another place they found out that the transmission was not even rebuildable it needs to be replaced which shows me that the transmission was not looked at thoroughly. And I don't ever think that I should have to pay for someone to look at the vehicle and not have the correct diagnosis.
Jeremy
06/14/18
Verified Customer
Great service & communication very happy.
Kevin
06/01/18
Verified Customer
They stood beside their work, very helpful.
Mike
05/10/18
Verified Customer
Excellent customer service. They sent me a digital inspection on my phone which allowed me to view the technicians recommendations with pictures showing any major issues. The service advisor addressed my original complaint while also letting me know when I was due for maintenance and any safety issues I may not be aware of. No high pressure sales or unneeded repairs. Ask for Frank and he will take care of you I promise.
Tammi
04/20/18
Verified Customer
I think they where very helpful and fit me in when they were busy. I feel i payed too much but wanted my car fix. So i did i
Nf
03/12/18
Verified Customer
Vehicle is still making front end noise.
Cheryl
03/09/18
Verified Customer
Nice & informative shop & people
Krystal
03/05/18
Verified Customer
I had a wonderful experience! They were very thorough in their check on the van. And when I called they went through and told me what the most important things were to get done. Very patient and non judgemental!! Thanks guys!!
Schedule an Appointment with Faithful Auto & Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (810) 407-5193
Need an appointment for today? Call the shop directly at (810) 407-5193
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
89
Customer Amenities
93
Faithful Auto & Truck Repair was established in 2013 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by 2 ASE certified Master Technicians. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “helpful”, “courteous”, and “honest”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Lifetime brake pad warranty Light duty diesel specialists Digital 27 point Courtesy Inspections.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
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Schedule an Appointment with Faithful Auto & Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (810) 407-5193
Need an appointment for today? Call the shop directly at (810) 407-5193
What verified customers have to say about Faithful Auto & Truck Repair
Would recommend to a friend
96%
Did not feel sales pressure
98%
Car was fixed correctly the first time
88%
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