Close

Faithful Auto & Truck Repair

RepairPal Certified Shop in North Branch

Faithful Auto & Truck Repair

63 Verified Reviews
(810) 407-5193
5549 N Lapeer Rd
North Branch, MI 48461 USA
"They are timely, efficient, and considerate."
— Robert, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Bill Mcknight, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 90 Years of Car Repair Experience
Faithful Auto & Truck Repair Reviews
63 Ratings
Displaying 1 - 15 of 61reviews
09/21/18
Excellent!
08/27/18
was unable to redeem my coupon and was a little upset the front dash wasn't put together when i got there
08/28/18
Came in for an oil change. Would highly recommend this place. Will be retiring there. Staff was courteous and helpful. Did not feel like I was getting scammed for anything. GREAT JOB!!
08/15/18
I brought my Jeep in for transmission work the estimate I received was very high and once I took it to another place they found out that the transmission was not even rebuildable it needs to be replaced which shows me that the transmission was not looked at thoroughly. And I don't ever think that I should have to pay for someone to look at the vehicle and not have the correct diagnosis.
06/14/18
Great service & communication very happy.
06/01/18
They stood beside their work, very helpful.
05/10/18
Excellent customer service. They sent me a digital inspection on my phone which allowed me to view the technicians recommendations with pictures showing any major issues. The service advisor addressed my original complaint while also letting me know when I was due for maintenance and any safety issues I may not be aware of. No high pressure sales or unneeded repairs. Ask for Frank and he will take care of you I promise.
04/20/18
I think they where very helpful and fit me in when they were busy. I feel i payed too much but wanted my car fix. So i did i
03/12/18
Vehicle is still making front end noise.
03/09/18
Nice & informative shop & people
03/05/18
I had a wonderful experience! They were very thorough in their check on the van. And when I called they went through and told me what the most important things were to get done. Very patient and non judgemental!! Thanks guys!!
02/26/18
The employees were very helpful.. I appreciate their honesty!
01/18/18
Truck was fixed and back on road in two days I was very happy
01/22/18
Great first visit. People very helpful. I need to bring my car back because the front brakes are grinding again.
01/16/18
I love Faithful. Being a female, they treat me with great respect. I do not get treated like I have at other shops. I will always bring my car there for everything.
Schedule an Appointment with Faithful Auto & Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (810) 407-5193
Need an appointment for today? Call the shop directly at (810) 407-5193
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
89
Customer Amenities
93
Faithful Auto & Truck Repair was established in 2013 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by 2 ASE certified Master Technicians. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “helpful”, “courteous”, and “honest”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Lifetime brake pad warranty Light duty diesel specialists Digital 27 point Courtesy Inspections.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
Get Directions to Faithful Auto & Truck Repair
Schedule an Appointment with Faithful Auto & Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (810) 407-5193
Need an appointment for today? Call the shop directly at (810) 407-5193
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.