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Faithful Auto & Truck Repair

RepairPal Certified Shop in North Branch

Faithful Auto & Truck Repair

76 Verified Reviews
(810) 407-5193
5549 N Lapeer Rd
North Branch, MI 48461 USA
"They are timely, efficient, and considerate."
— Robert, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Bill Mcknight, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 90 Years of Car Repair Experience
Faithful Auto & Truck Repair Reviews
76 Ratings
Displaying 1 - 15 of 74reviews
James
07/24/19
Verified Customer
very nice customer service fast repair service they also handled everything threw my warranty contract also got a rental car to use while mine was being fixed thank you so much faithful auto
Bill
05/30/19
Verified Customer
They replaced a valve cover quickly and at a great price.
Mike
06/19/19
Verified Customer
I asked Faithful to diagnose my AC system before recharging. They recharged and added die to system to detect leaks. Charged me and sent me on my way saying all fixed. Drove it home and there was no difference at all. Texted back that it was not fixed and Faithful did call me to make another appointment. I was going to take back and have them replace the part I think is faulty but they won't use parts that I purchase. I will no longer be using faithful for my repair shop.
Cheryl
04/21/19
Verified Customer
Fast service
William
02/17/19
Verified Customer
Excellent people, courteous and professional
Diana
03/13/19
Verified Customer
The staff is very friendly and all the repairs were done beyond our expectations. The work area is very clean, I came in a couple of weeks before and needed air in my RV trailer tires. Stall was very helpful and even helped me to turn my truck and trailer around in the parking lot.
Victoria
03/07/19
Verified Customer
The staff was extremely helpful and very pleasant to work with.
Russ
02/20/19
Verified Customer
Professional from the first call. Faithful has been handling my fleet maintenance for 6 months now. Prompt, thorough, competitive rates. Can't say enough good things about them
Joe
01/29/19
Verified Customer
Very nice people here. They take the time with customer.
Robin
11/29/18
Verified Customer
Been there twice cost me $1300 and my truck is still not fixed. Getting closer though they say the next bill should only be $573.
Susane
11/29/18
Verified Customer
I was delighted with Jessica & Frank, the people in the front, cheery, informative & kind. The building is comfortable with good coffee available, clean & well supplied. My mechanic, Tim, did most efficient, excellent work & got-er-done fast. The owner Phil is very concern for all the clients & helpful in everyway. (Even when I accidentally locked my keys in the vechicle, no charge). I have found that Faithful Auto & Truck Repair are completely Trust-Worthy!
Jennifer
11/22/18
Verified Customer
I took my car to faithful auto after already taking it to another shop that had it for a week and nothing was done right.. Frank and his crew had my car up and going in 1 day.. they kept me informed the whole time and asked before just replacing parts on my car.. I was ready to give up on fixing it but now I'm glad I had contact with faithful auto I could not be happier..
Sabrina
11/09/18
Verified Customer
Awesome group of mechanics! Definitely follow their name! They make you feel comfortable and give detailed information on your vehicle. I am a returning customer.
Jesica
09/21/18
Verified Customer
Excellent!
Erlyn
08/27/18
Verified Customer
was unable to redeem my coupon and was a little upset the front dash wasn't put together when i got there
RepairPal Scorecard
92
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
89
Customer Amenities
93
Faithful Auto & Truck Repair was established in 2013 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by 2 ASE certified Master Technicians. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “helpful”, “courteous”, and “honest”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Lifetime brake pad warranty Light duty diesel specialists Digital 27 point Courtesy Inspections.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
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What verified customers have to say about Faithful Auto & Truck Repair
Would recommend to a friend
90%
Car was ready when promised
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
86%
Customer was treated respectfully
100%
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