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Speedy Auto Service - Norfolk

RepairPal Certified Shop in Norfolk

Speedy Auto Service - Norfolk

134 Verified Reviews
(757) 942-5281
111 W 21st St
Norfolk, VA 23464 USA
"The service is always friendly and professional."
— Helen, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
7:30am to 1:00pm
Auto Repair Experience
  • Reggie Edmonds, Manager
  • Established 1992
  • 3 Auto Repair Mechanics on Staff
  • 34 Years of Car Repair Experience
Speedy Auto Service - Norfolk Reviews
134 Ratings
Displaying 1 - 15 of 130reviews
Andrea
04/17/19
Verified Customer
I was pleased that they were able to fix the problem immediately.
Aaron
05/02/19
Verified Customer
Refused to honor the military discount for 15% off any service as advertised on the website. Said they would give 10% discount to the military on certain repairs, but they 'don't make any money on oil changes' and so don't give a discount.
Daniel
04/19/19
Verified Customer
Staff was friendly, got done in a timely manner and didn't try to sell me anything I didn't need.
Ge
04/16/19
Verified Customer
Very satisfactory for a first-time visit
Jennifer
05/05/19
Verified Customer
Short wait time and quick work
Allison
05/02/19
Verified Customer
Go here for my oil change and inspections and I've never had a problem!
Justin
04/21/19
Verified Customer
Ivan Lynch was an epic worker. Got my stuff in and out as promised and faster than was said.
Jason
04/17/19
Verified Customer
I came in on a Thursday morning for an inspection and check engine light. They were upfront about the potential cost and were very reasonable in price. It took about half a day for the work to be completed.
Scott
04/24/19
Verified Customer
Excellent service. Great people.
Marcus
04/28/19
Verified Customer
The staff was very friendly and most importantly honest. They gave me a time frame on when my vehicle would be finished and met that goal. I had a very pleasant time at the facility and it felt good to spend money on needed repairs.
Isaac
04/15/19
Verified Customer
Great service
Alyssa
04/16/19
Verified Customer
First-time customer for a car inspection, super fast and friendly, would definitely come back!
Charles
04/18/19
Verified Customer
Professional and timely work. Clean and squared away shop.
Traci
04/25/19
Verified Customer
I was pleased with all that assisted me. It took a bit longer than estimated and I will return for more service.
Nick
04/24/19
Verified Customer
No issues. Very friendly
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
93
Customer Service
91
Customer Amenities
98
The Norfolk location of Speedy Auto Service has been serving the local community since 1992. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “professional”, “reliable”, and “great”. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a full service automotive repair facility and Virginia certified state inspection station. We are locally owned and operated with two locations serving Norfolk and Virginia Beach since 1988. Our services are backed by a nationwide 24 month/24,000 mile Napa "peace of mind" warranty.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Speedy Auto Service - Norfolk
Would recommend to a friend
89%
Car was ready when promised
95%
Did not feel sales pressure
93%
Car was fixed correctly the first time
92%
Customer was treated respectfully
94%
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