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Napa Autocare Center - Norcross

RepairPal Certified Shop in Norcross

Napa Autocare Center - Norcross

18 Verified Reviews
(470) 280-1891
5656 Buford Hwy
Norcross, GA 30071 USA
"Good experience, as usual. Highly recommend this shop."
— Julie, a Verified Customer
Hours
Su
Closed
M-S
8:00am to 6:00pm
Auto Repair Experience
  • Justin Pilcher, Manager
  • Established 1997
  • 3 Auto Repair Mechanics on Staff
  • 41 Years of Car Repair Experience
Napa Autocare Center - Norcross Reviews
18 Ratings
Displaying 1 - 15 of 17reviews
Ray
05/09/19
Verified Customer
The manager was great. Explained work that needed to be done. No surprises.
Patricia
04/10/19
Verified Customer
Excellent service.
Erik
05/22/19
Verified Customer
Very professional and not pushy whatsoever.
Ronald
03/29/19
Verified Customer
Staff was ok. Whoever worked on it messed the parking brake and repaired it but removed air filter cover and never put it back on... The brakes still feel bad.
Miryam
01/31/19
Verified Customer
The staff are all friendly and helpful.
Julie
01/10/19
Verified Customer
Good experience, as usual. Highly recommend this shop.
Junghwan
03/10/19
Verified Customer
It was really good.
Nora
02/07/19
Verified Customer
Great experience at this shop!
Cassy
05/28/19
Verified Customer
The manager was very polite, welcoming and very knowledgable. John, the technician, was also very informative and helpful. Customer service is outstanding, timeliness was great, and pricing is fair and reasonable. I will definitely get my future car repair work done here and recommend to friends and family.
Oliver
05/12/19
Verified Customer
The manager was very helpful, yes I would recommend my friends to have their cars repaired there.
Nekita
04/19/19
Verified Customer
I had an emergency repair with my van and they got me in FAST! The staff was great, they called me when they found out the issue, fixed what they found and I was s happy camper. The price was reasonable and a lot less than I thought.
Katie
06/02/19
Verified Customer
The staff was extremely friendly, professional and helpful. They worked on my car first thing and made sure I knew of a rebate going on so I could get money back. John is the best and I will continue going back to this location for his customer service!
Lonnie
12/30/18
Verified Customer
They are professional and courteous. The owners are great people.
Kathyrn
05/06/19
Verified Customer
The staff and the quality of work that I received were excellent.
Daniel
04/26/19
Verified Customer
I had my AC repaired. The price was reasonable, and the repair was done in a timely manner.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
91
Customer Amenities
93
The Napa Autocare Center of Norcross was established in 1997 and has been providing the community area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “courteous”, “helpful”, “excellent”, and “respectful”. Loaner cars and Saturday business hours are also available for your convenience.
Details
Message From the Shop
There’s no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals at your local NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Loaner Car
  • Open Saturday
  • Service Guarantee
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Napa Autocare Center - Norcross
Would recommend to a friend
89%
Car was ready when promised
94%
Car was fixed correctly the first time
88%
Customer was treated respectfully
100%
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