Close

Auto Alternative Service & Sales

RepairPal Certified Shop in Nicholasville

Auto Alternative Service & Sales

125 Verified Reviews
(859) 534-9371
2004 Park Central Ave
Nicholasville, KY 40356 USA
"Fantastic customer service and attention to detail."
— Jennifer, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Thayre Hawkins, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience
Auto Alternative Service & Sales Reviews
125 Ratings
Displaying 1 - 15 of 122reviews
Joe
11/21/18
Verified Customer
Wonderful service. Thank you!
Shiela
10/09/18
Verified Customer
I love Auto Alternative and I don't trust my car to anyone else!!
Ann
10/05/18
Verified Customer
I've always been pleased with the service I've received at Auto Alternative. They are informative, conscientious, and thorough.
Daryl
09/24/18
Verified Customer
Professional, fair and friendly
Bob
09/28/18
Verified Customer
Have used these folks for years. They are the best!
Gerardo
09/21/18
Verified Customer
First Time Customer and will definitely return to service my other vehicles.
Angela
09/17/18
Verified Customer
Always pleased with this establishment!
Scott
09/13/18
Verified Customer
Passionate team, it seems like! I enjoy supporting small businesses and will continue to use for future repair work!
Diane
09/06/18
Verified Customer
Found the problem that the dealer did not find.
Richard
08/07/18
Verified Customer
Both Coleen and the owner Thair Hawkins communicated professionally and honestly.
Ben
07/11/18
Verified Customer
Great folks!
Richard
08/02/18
Verified Customer
very good explaining everything to me. what does happen much.
Shiela
07/31/18
Verified Customer
I love Auto Alternative!! It's the only place I trust for service. I have been a customer for nearly 20 years and plan to continue!!
Jeff
04/27/18
Verified Customer
Great experience. Will definitely go back.
Phil
05/09/18
Verified Customer
Great, Kind, professional experience. Thank You!
Schedule an Appointment with Auto Alternative Service & Sales
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (859) 534-9371
Need an appointment for today? Call the shop directly at (859) 534-9371
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
93
Customer Service
90
Customer Amenities
93
Auto Alternative Service & Sales is a family owned and operated business that has been proudly serving the community since 1992. This very experienced and well trained team has at their disposal the shop equipment necessary to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000 mile warranty for your peace of mind. Recent customers described this shop to us as, "excellent", "professional", "friendly", "honest", and "professional". A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Auto Alternative Service and Sales has been family–owned and operated since 1992 and started by two ASE Honda dealership technicians. Having been around for 22 years, we have learned customer service is everything. Auto Alternative began as a Honda and Acura only shop, then added Toyota and Lexus. Today we service most Asian Imports. We have grown from one service bay to seven and offer just about any kind of mechanical repair or service maintenance your vehicle needs. We are small compared to dealerships and big franchised tire / repair shops. This allows us to get to know you, how your car is driven, and do what is needed; not the special of the month. Auto Alternative is proud to announce that we are the only independent ASE Certified Hybrid shop within 200 miles. We are your dealer alternative for servicing your Toyota Prius, Toyota Camry Hybrid, Highlander Hybrid, Prius Prime, Honda Insight, Accord Hybrid and Plug-in, Civic Hybrid, Fit EV, Acura MDX Hybrid, Lexus ES300h, RX400h, RX450h. We also service the Hyundai Ioniq, Sonata Hybrid, Kia Optima Hybrid, Kia Soul EV, Mitsubishi plug-ins, and any other other EVs or Hybrids from these Automakers. Our expertise makes us your Auto Alternative for your Honda, Acura, Toyota, Lexus, Nissan, Infiniti, Mazda, Subaru, Mitsubishi, Suzuki, Hyundai, and Kia. Our dedicated and certified technicians are continually trained to make sure you get the highest quality repairs. We recently have added the resale of good reliable vehicles.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • TECH-NET
  • iATN
Map
Get Directions to Auto Alternative Service & Sales
Schedule an Appointment with Auto Alternative Service & Sales
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (859) 534-9371
Need an appointment for today? Call the shop directly at (859) 534-9371
What verified customers have to say about Auto Alternative Service & Sales
Would recommend to a friend
98%
Car was ready when promised
97%
Did not feel sales pressure
99%
Car was fixed correctly the first time
98%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.