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Honest-1 Auto Care - New Hope

RepairPal Certified Shop in New Hope

Honest-1 Auto Care - New Hope

222 Verified Reviews
(763) 316-3249
7140 42nd Ave N
New Hope, MN 55427 USA
"Clean, welcoming environment, checked back in with me often."
— Kyla, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Steve Martens, Manager
  • Established 2012
  • 4 Auto Repair Mechanics on Staff
  • 73 Years of Car Repair Experience
Honest-1 Auto Care - New Hope Reviews
222 Ratings
Displaying 1 - 15 of 213reviews
Jakki
01/04/19
Verified Customer
The guys here are always friendly and honest about the best path to take for car fixes. They re never sales-y or push something that s not necessary.
Paul
01/02/19
Verified Customer
everything was great. see ya next time.
Carrie
12/30/18
Verified Customer
I am pleased that the work I needed done was done the same day, as I brought my vehicle in without an appointment. However, I feel that the quality of customer service I received at the time of drop off and pick up was mediocre.
Cindy
12/10/18
Verified Customer
Excellent staff
Abigail
12/26/18
Verified Customer
The staff was very responsive to my concerns and explained things clearly and logically. They told me what needed to be done and what could wait considering the age of the car.
Nestor
11/28/18
Verified Customer
Fairly honest and straightforward shop. They didn't try to sell me anything additional or unnecessary service, which I appreciated. Since I know a fair bit about cars, I actually ended up asking them to do more preventive things as the main problem they needed to fix presented the opportunity for me to get them done and really would save me more money down the line. Their labor rates are more on the higher side, but generally fair.
Janet
11/30/18
Verified Customer
I had an emergency with a flat tire. I drove into Honest 1 and they got me in right away and put on my spare tire. They really helped me out, as I was on the way to do multiple deliveries. Fairly priced, too.
Steve
11/19/18
Verified Customer
Minor issue when complete was corrected quickly at no cost. Very happy
Jerrold
11/01/18
Verified Customer
A professional shop. Well staffed, clean and customer friendly.
Jerry
11/08/18
Verified Customer
I appreciated the loaner car. That's a nice service.
Steven
11/08/18
Verified Customer
Overall, good service. A little spendy, but other than that...
Adam
11/05/18
Verified Customer
The system was down and they said they'd email me my receipt and I never got it, so I really don t know what I was charged for.
Eric
11/01/18
Verified Customer
Felt welcome and had everything done I asked for
Jon
10/30/18
Verified Customer
I paid $1740 to get my water pump changed out. The DEALER quote was $1250 but the dealer couldn't get me in for a week. It's a work truck, so I had to pay your price to get it back the next day. The work was done well, but you WAY over-charged me. I would never have left it with you except for the fact that I needed it fixed right away. You should be 15-20% less than the dealer, not 45% more. I won't be back.
Darin
10/27/18
Verified Customer
Repairs went well, but vehicle was picked up pretty dirty (interior) from mechanics boots going in and out. Quick wipe down would have gone a long way.
Schedule an Appointment with Honest-1 Auto Care - New Hope
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (763) 316-3249
Need an appointment for today? Call the shop directly at (763) 316-3249
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
88
Tools & Equipment
100
Customer Service
85
Customer Amenities
95
The New Hope location of Honest-1 Auto Care has been serving the local community since 2012. This RepairPal Certified shop features a team of experienced and highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “helpful”, “professional”, “trustworthy”, and “knowledgeable”. A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Honest-1 Auto Care now offers a FREE 3-Year, 36,000-Mile Nationwide Parts & Labor Warranty. Honest-1 Auto Care is the first national full-service auto care company to institute a nationwide 3-year, 36,000-mile warranty on repairs. This new nationwide warranty gives their customers the ability to have covered warranty coverage and service at over 35,000 authorized repair facilities across the country! This added assurance further demonstrates Honest-1's focus on innovation aimed at enhancing the customer experience. Honest-1 Auto Care feels that it's important for their valued customers to feel at home the moment they enter an Honest-1 Auto Care facility. By introducing the one-of-a kind, 3-year, 36,000-mile warranty, Honest-1 shows that they stand behind their work. We are a modern repair facility. We use the latest computer hardware and software to diagnose your vehicle. We work on all makes and models and can handle all of your car care needs.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Honest-1 Auto Care - New Hope
Schedule an Appointment with Honest-1 Auto Care - New Hope
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (763) 316-3249
Need an appointment for today? Call the shop directly at (763) 316-3249
What verified customers have to say about Honest-1 Auto Care - New Hope
Would recommend to a friend
83%
Car was ready when promised
92%
Did not feel sales pressure
90%
Car was fixed correctly the first time
92%
Customer was treated respectfully
94%
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