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National Discount Mufflers

(252) 802-6435
25 Verified Reviews
nationaldiscounts@earthlink.ne

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

2730 Neuse Blvd
New Bern, NC 28562 USA

AUTO REPAIR EXPERIENCE

  • Paul Maynard, Manager
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 80 Years of Car Repair Experience

National Discount Mufflers Reviews

OVERALL RATING

25 Verified Reviews
5 stars
(17)
4 stars
(6)
3 stars
(0)
2 stars
(0)
1 star
(2)
by - Verified Customer December 13, 2017

Everything was great! Paul specifically always does a great job. No complaints whatsoever.

by - Verified Customer December 12, 2017

It's great! I love the work that they do on my vehicle. I like National Discount Mufflers because of their integrity and workmanship. They get the job done correctly and are honest if they cannot find exactly what needs to be done after their assessment.

by - Verified Customer December 11, 2017

I had a good experience at National Discount Mufflers.They got the work done, as usual, but it did seem a little pricey, but not enough to make me never want to go back again. They are nice people and I have recommended them to family and friends already.

by - Verified Customer December 10, 2017

National Discount Mufflers is a place that I keep returning to because of their fair prices for the wonderful job that they do. I value their integrity and am always recommending them to others!

by - Verified Customer December 07, 2017

I was sent to by another shop to get the work done at National Discount Mufflers, and they told me all that I really needed was a catalytic converter, not the whole part. It was expensive, but they saved me a lot more money by not pressuring me into buying the whole part and explaining to me what was necessary. I feel that they were honest and looking out for my well-being.

by - Verified Customer December 06, 2017

They're pretty fast, they had it done way faster than I thought they would!

by - Verified Customer November 30, 2017

They did good work, considering that mufflers is the only thing they do! They had it ready pretty fast, I just waited for it and it was done in good time, and they were good about explaining everything to me. The price was a little high, but the work was good!

by - Verified Customer November 30, 2017

I'm very happy with the shop! They wait on me, do the job right, and they've done a lot of work for me, which I have always been very satisfied with. All the workers are great, they tell me the problem, and ask permission before they do the work. They go the extra mile, and will sometimes even come pick up my car for me. I really don't know what else they could do to make the level of service better, I really appreciate them!

by - Verified Customer November 29, 2017

I really liked the shop, everyone is friendly there. I've never had any problems with them, they're very experienced, they showed me everything that was going on, and they took me in right when I got there so I didn't have to wait long.

by - Verified Customer November 29, 2017

They did a good job at a good price! This might just be my preference, but I also really liked the homey atmosphere of the garage as well. It took a little longer than they said it would, but I didn't feel like they took an unreasonable amount of time at all!

by - Verified Customer November 28, 2017

After getting work done everything is still running extremely well, I will be back.

by - Verified Customer November 26, 2017

They got me exactly the part I needed at a fair price! I didn't have any work done, but everyone was great, very friendly and didn't pressure me or oversell me at all!

by - Verified Customer November 23, 2017

Everything is running well, nothing too complicated was done on my vehicle so it was in and out pretty easily.

by - Verified Customer November 21, 2017

They were efficient and super quick. Also very knowledgeable about what they were doing!

by - Verified Customer November 20, 2017

Other people recommended this place to me, and I was pretty satisfied with the work. Everyone was nice, and had it done on time!

by - Verified Customer November 19, 2017

Had to bring my vehicle back in when another issue arises, but over all the work performed was very good.

by - Verified Customer November 16, 2017

Paul is great! I've known him for 20 years, he's an honest man with a great family! I've had a lot of work done with him, and it's always been done very well!

by - Verified Customer November 14, 2017

Some of me is concerned, before I went into the shop I was not having issues of light shaking in the vehicle when first driving, but I am going to be bringing it back in to see if they can fix it.

by - Verified Customer November 13, 2017

I drove into the shop with my muffler practically dragging on the ground and they had it fixed within a couple of hours, I am very happy with both the price and quality of worked performed and I plan on coming in soon for a tuneup.

by - Verified Customer November 13, 2017

I would recommend them because the estimate they gave me was right on point with the actual price it ended up being, and they had me in and out in an hour and a half!

by - Verified Customer November 12, 2017

It's good customer service here, a real friendly atmosphere. They do great work too!

by - Verified Customer November 06, 2017

Paul, the guy who owns the shop, is a really good guy. He and his team make you feel really welcome, are really good at explaining what's going on, and are very courteous.

by - Verified Customer October 31, 2017

It was so bad, I brought my muffler in to get a part put in, and I had all the parts in the back of my truck, but they welded other parts together without putting the parts I needed in, and they also charged me for an extra part! My muffler is now completely shot and I am going to have to put more money in to fix it. The attention to detail and the quality was clearly lacking, and I would not recommend this place at all!

by - Verified Customer October 26, 2017

I take all my vehicles there. They have always got them ready on time and they have fixed them right the first time. They get me in and out in about 20 minutes. I recommend them to all my friends and family.

by - Verified Customer October 26, 2017

I won't be going back. I went there because they were the only place that would weld. I think they didn't do a good job, very poor quality. I would not recommend them to anyone.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
98
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

National Discount Mufflers was established in 1994 and has been providing New Bern and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to muffler and exhaust repair, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “friendly”, “knowledgeable”, “wonderful”, and “honest”. Rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Wireless Internet

AFFILIATIONS

  • NAPA
  • TECH-NET
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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