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Happy Wallet Quality Auto Repair

RepairPal Certified Shop in Naples

Happy Wallet Quality Auto Repair

357 Verified Reviews
(239) 309-7244
3661 Mercantile Ave
#A
Naples, FL 34104 USA
"I thought their prices were reasonable and they were very professional."
— Max, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • James Washburn, Owner
  • Established 2011
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 64 Years of Car Repair Experience
Happy Wallet Quality Auto Repair Reviews
357 Ratings
Displaying 1 - 15 of 353reviews
Paul
01/08/19
Verified Customer
Great service.
William
12/25/18
Verified Customer
Was told 50 for a checkup ended up being 100 and then they want a ridiculous amount for labor.
Gary
12/19/18
Verified Customer
I purchased a new car and was disappointed that the loyalty points that I had accumulated on the old car were suddenly worthless on the new car. not a good business decision. It was finally allowed by the owner, but my wife's new car now faces the same problem. One of the many reasons that I keep coming back.
Christopher
12/12/18
Verified Customer
Trustworthy honest a little expensive for bulb replacement $44 hope it last few years
Stephen
11/26/18
Verified Customer
Excellent group of people, desk personnel, mechanics, and owner.
Sally
12/06/18
Verified Customer
I'm always happy with the service received at Happy Wallet. Very difficult to find an honest reliable mechanic ...I've been through many. Finding Happy Wallet has relieved the stress of going to the auto repair shop.
Evelyn
12/02/18
Verified Customer
Service manager Ms. Rodriguez is awesome
Craig
11/27/18
Verified Customer
Expensive for a tune-up & 1 ignition coil.
Steve
11/20/18
Verified Customer
Faster than promised and cheaper than promised. All-and-all we all win.
Gabriel
11/14/18
Verified Customer
Great!
Louis
11/13/18
Verified Customer
Very courteous and helpful.
Chuck
11/20/18
Verified Customer
Very friendly. Well kept place. Was a little concerned about the prices quoted for future new battery and brakes
George
11/08/18
Verified Customer
For effective electric and mechanical repairs on a Chevy Suburban, for timely communication on the repairs, look no further than the Happy Wallet crew, where Jim and Evelyn make it happen; and where shuttling you home after you've dropped off the vehicle is part of the deal.
Gisler
11/02/18
Verified Customer
Was very courteous and clean
Stalyn
10/29/18
Verified Customer
Great
Schedule an Appointment with Happy Wallet Quality Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (239) 309-7244
Need an appointment for today? Call the shop directly at (239) 309-7244
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
95
Customer Amenities
95
Happy Wallet Quality Auto Repair has been serving the community of Naples and the surrounding area since 2011. Over these years they have developed a loyal following of satisfied customers who described this shop to us as: "flawless”, “friendly”, “trustworthy”, “efficient” and "professional". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Recently awarded the prestigious 'Blue Seal of Excellence' designation by the National Institute for Automotive Service Excellence, Happy Wallet Quality Auto Repair is now the only full-service independent automotive repair and service facility with this distinction in Naples. At Happy Wallet Quality Auto Repair, we focus on a positive, customer experience and aim to educate and advise you in a no-pressure environment. We are a "Certified Ask Patty" women's shop. We feature nine bays, two computerized alignment machines and a state-of-the-art customer lobby with educational videos, business center, WiFi, current magazines, clean restroom, beverage cart with organic coffee, tea, bottled water, snacks. Co-Owners James and Janet Washburn are long-time residents of Naples. Jim moved here from Columbia City, IN, back in 1972 and Janet from Chicago, IL, in 1989. Jim has been an ASE Master Certified Technician for over 35 years. As shop foreman, he oversees the all-ASE certified team.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Happy Wallet Quality Auto Repair
Schedule an Appointment with Happy Wallet Quality Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (239) 309-7244
Need an appointment for today? Call the shop directly at (239) 309-7244
What verified customers have to say about Happy Wallet Quality Auto Repair
Would recommend to a friend
89%
Car was ready when promised
93%
Did not feel sales pressure
95%
Car was fixed correctly the first time
92%
Customer was treated respectfully
95%
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