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Happy Wallet Quality Auto Repair

RepairPal Certified Shop in Naples

Happy Wallet Quality Auto Repair

339 Verified Reviews
(239) 309-7244
3661 Mercantile Ave
#A
Naples, FL 34104 USA
"I thought their prices were reasonable and they were very professional."
— Max, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • James Washburn, Owner
  • Established 2011
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 64 Years of Car Repair Experience
Happy Wallet Quality Auto Repair Reviews
339 Ratings
Displaying 1 - 15 of 335reviews
10/09/18
Will return when I need to.
10/08/18
Absolutely terrible!
10/03/18
I was satisfied with the work performed. My only issue was the price for this repair was on the high side of what repair centers charged for this job.
09/25/18
My mechanic is moving his shop and not available. Recommended this shop. Satisfied from start to finish.
09/28/18
Many thanks
09/21/18
Recommended by my primary auto shop and they did the repairs fast and well.
09/21/18
I was referred to the Happy Wallet and was mostly satisfied with the pricing of the work. Since I spent 1500.00 for a repair job and labor, I was disappointed that I was charged almost 60.00 for labor in an oil change and tire rotation.
09/17/18
The receptionist was super nice!
09/21/18
Very nice. Wonderful people to deal with.
09/17/18
Made 0 effort to do any diagnosis other than driving in circles. Missed many issues under the hood. Tried to charge me for driving my car around.
09/10/18
Good job.
09/12/18
Good work good staff. Honest business
08/30/18
I would highly recommend this company.
09/05/18
Excellent service completed early and correctly. Above and beyond my expectations.
08/31/18
Efficient and courteous
Schedule an Appointment with Happy Wallet Quality Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (239) 309-7244
Need an appointment for today? Call the shop directly at (239) 309-7244
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
95
Customer Amenities
95
Happy Wallet Quality Auto Repair has been serving the community of Naples and the surrounding area since 2011. Over these years they have developed a loyal following of satisfied customers who described this shop to us as: "flawless”, “friendly”, “trustworthy”, “efficient” and "professional". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Recently awarded the prestigious 'Blue Seal of Excellence' designation by the National Institute for Automotive Service Excellence, Happy Wallet Quality Auto Repair is now the only full-service independent automotive repair and service facility with this distinction in Naples. At Happy Wallet Quality Auto Repair, we focus on a positive, customer experience and aim to educate and advise you in a no-pressure environment. We are a "Certified Ask Patty" women's shop. We feature nine bays, two computerized alignment machines and a state-of-the-art customer lobby with educational videos, business center, WiFi, current magazines, clean restroom, beverage cart with organic coffee, tea, bottled water, snacks. Co-Owners James and Janet Washburn are long-time residents of Naples. Jim moved here from Columbia City, IN, back in 1972 and Janet from Chicago, IL, in 1989. Jim has been an ASE Master Certified Technician for over 35 years. As shop foreman, he oversees the all-ASE certified team.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Happy Wallet Quality Auto Repair
Schedule an Appointment with Happy Wallet Quality Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (239) 309-7244
Need an appointment for today? Call the shop directly at (239) 309-7244
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