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Independent Euro

(707) 419-3307
85 Verified Reviews
mike@independenteuro.com

HOURS
09:00
17:00
http://purl.org/goodrelations/v1#Monday
09:00
17:00
http://purl.org/goodrelations/v1#Tuesday
09:00
17:00
http://purl.org/goodrelations/v1#Wednesday
09:00
17:00
http://purl.org/goodrelations/v1#Thursday
09:00
17:00
http://purl.org/goodrelations/v1#Friday
09:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
9:00am to 5:00pm
S
9:00am to 3:00pm

ADDRESS

2071 Iroquois Street
Napa, CA 94559 USA

AUTO REPAIR EXPERIENCE

  • Mike Azucena, Owner
  • Established 2013
  • 2 Auto Repair Mechanics on Staff
  • 17 Years of Car Repair Experience

Independent Euro Reviews

OVERALL RATING

85 Verified Reviews
5 stars
(73)
4 stars
(10)
3 stars
(1)
2 stars
(1)
1 star
(0)
by - Verified Customer November 08, 2017

Friendly staff and helpful.

by - Verified Customer October 24, 2017

If you only have one BMW repair visit this year, make it with Independent. A towering achievement in repair.

by - Verified Customer October 20, 2017

Repair done quickly and last minute. I needed on a Friday for the weekend. Great shop and peop

by - Verified Customer October 19, 2017

They did a very nice job! I will be back !

by - Verified Customer October 11, 2017

I'll probably never go back to a BMW dealer. Independent Euro is both competent and trustworthy, unlike Concord BMW.

by - Verified Customer October 10, 2017

Mike and her team are awesome!!

by - Verified Customer September 26, 2017

Great service, excellent explanation of repairs needed.

by - Verified Customer September 24, 2017

Solid team

by - Verified Customer September 17, 2017

Great!

by - Verified Customer September 13, 2017

Mike is great, knows his stuff

by - Verified Customer August 23, 2017

They did timing belt, water pump, valve adjustment, and oil change on my '88 325is. Car runs fantastic

by - Verified Customer July 18, 2017

Mike is great as always.

by - Verified Customer July 12, 2017

I wish they worked all aspects of Volvo - makes me want to get a Mercedes just so I can have it worked on with Mike! Awesome service and integrity and a clean car coming out of the shop!

by - Verified Customer July 05, 2017

They are product knowledgable.

by - Verified Customer June 30, 2017

Excellent. Actually had them do items that were under warranty but they were better than the dealer!

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert
by - Verified Customer June 21, 2017

Great service, honest.

by - Verified Customer June 18, 2017

Good.

by - Verified Customer June 07, 2017

The staff was friendly and nice.

by - Verified Customer May 10, 2017

It was excellent. Car towed to Independent. Mike was very helpful, informative and went out of his way to assist.

by - Verified Customer May 01, 2017

I thought the service exceeded expectation. Thank you.

by - Verified Customer March 30, 2017

I own a 2003 M3 and with Mike and his staff has my car is running really well. I appreciate his expertise and honesty.

by - Verified Customer March 30, 2017

Mike and his team are very professional and did an amazing job on my car! I highly recommend this shop!

by - Verified Customer March 28, 2017

Very satisfied.

by - Verified Customer March 28, 2017

No BS. Tells you how it is and is a clean shop.

by - Verified Customer March 21, 2017

The shop was able to get my car in the same day and returned it as promised. Very pleased with the work performed

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert
by - Verified Customer March 13, 2017

Great job as usual.

by - Verified Customer March 10, 2017

First time taking my car to this shop. Mike the owner was incredibly super outstanding mechanic. Definitely going back there for future suto repair needs

by - Verified Customer March 02, 2017

Mike at Independent is the BEST! He stayed calm, cool, and collected and knew just what to do to get us to the Wedding on time! If you ever need a mechanic in Napa, Independent is where you should go to service your car! BMW specialist for sure! Thank you Mike and to all the Mechanics on deck at Independent...you guys are awesome!

by - Verified Customer February 17, 2017

My issue was unusual and not an easy diagnosis. Mike figured out the problem and resolved it in a timely fashion at a fair price.

by - Verified Customer January 25, 2017

Mike is a very honest and straigtforward guy. He doesn't try and sell you jobs that don't need to be done.

by - Verified Customer January 09, 2017

Good job

by - Verified Customer December 07, 2016

1st time, recommended by a friend that has used them many times. Very happy with their expertise and sussing out potential future problems.

by - Verified Customer December 05, 2016

Happy with the service :)

by - Verified Customer November 25, 2016

Mike is brilliant - helped me in a pinch and made sure I didn't drive away with a different problem that he spotted. Very knowledgeable and amiable expert!

by - Verified Customer November 09, 2016

Mike was very fair and accommodating with regard to this recent repair. My car had just had expensive repairs done and then the water pump went out just a few days later. Mike was very fair about the costs.

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert
by September 27, 2016

Fast, reliable service.

by - Verified Customer September 26, 2016

Found what was wrong with my car real fast and got the job done right .

by - Verified Customer September 25, 2016

Excellent customer service and repair for a fair price.

by - Verified Customer September 19, 2016

Had my downpipe installed on my MK7 GTI within an hour and a half. Mike and company always provide timely, thorough, and competent service.

by - Verified Customer September 19, 2016

Excellent and timely service.

by - Verified Customer September 14, 2016

Personalized service is Mike's forte' and it shows - He's resourceful,communicative, patient and compassionate with issues surrounding the particular need of service. He has an honest, calm demeanor and works creatively when needing payments divided into smaller chunks when unexpected repairs catch a person off guard. He's mindful of the need to have their car asap, the work and time needed to accomplish, and works for a Win/Win.

by - Verified Customer August 21, 2016

Mike is an very well experienced and knowledgeable. His team is awesome too! Marlo, Damian, Brandon and new guy BJ are very competent and skilled mechanics who strive to learn and grow as these machines become increasingly complex. I've seen them tear apart an entire engine, fix it up right and have it back on the road good as new!

by - Verified Customer August 10, 2016

Mike was great to work with, very professional and pricing was very fair.

by - Verified Customer August 02, 2016

Very professional.

by - Verified Customer August 02, 2016

They always provide great service and take the time to make sure whatever problem is presented is fixed.

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert
by - Verified Customer July 24, 2016

Mike is the best. As a former BMW dealership employee, I trust him with my car for all services needed and it is very convenient being in Napa.

by - Verified Customer July 18, 2016

Mike diagnosed a tricky intermittent problem that wasn't even triggering any fault codes. Great communication throughout

by - Verified Customer July 15, 2016

Excellent service

by - Verified Customer July 14, 2016

Great

by - Verified Customer July 14, 2016

Great service

by - Verified Customer July 05, 2016

Great explanation on issues. Great service and always provides a recommendation and a plan to get a little done or all of the repairs done.

by - Verified Customer July 04, 2016

Mike is always amazing and gets my services done in a respectable time.

by - Verified Customer July 04, 2016

Great customer service and communication. They picked up my car from my place of work which is 15 miles away from the garage to fix my car during the day while I was working and then returned the vehicle before the day was over.

by June 28, 2016

Great

by - Verified Customer June 24, 2016

Mike is simply awesome and I would never go anywhere else.

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert
by - Verified Customer June 22, 2016

EXCELLENT.

by - Verified Customer June 21, 2016

Mike and his team at Independent fixed my BMW's convertible top. It was an ongoing problem and I'd taken the car to 2 other mechanics who couldn't fix it. It's finally working...Thank you Independent!

by - Verified Customer March 24, 2016

Great service.

by - Verified Customer March 22, 2016

No BS; great service.

by - Verified Customer March 18, 2016

Great service.

by - Verified Customer March 11, 2016

Fast and friendly service!

by - Verified Customer March 11, 2016

Personal touch service.

by March 09, 2016

Accommodation was easy.

by March 03, 2016

Excellent service and information on the car.

by - Verified Customer February 29, 2016

Knowledgeable, personable, conscientious, and comprehensive service ethic.

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert
by February 18, 2016

Very knowledgeable and friendly service.

by - Verified Customer February 14, 2016

Great service, fair prices, honest.

by - Verified Customer February 10, 2016

They are very professional and polite. It was just an oil change and they checked the battery and brakes.

by - Verified Customer February 04, 2016

This shop has expert knowledge and excellent service.

by - Verified Customer February 03, 2016

Fast service, polite, reasonable price and repair done well.

by - Verified Customer January 27, 2016

Mike is a very honest, thorough and extremely knowledgeable mechanic.

by January 12, 2016

Great service. They are extremely knowledgeable.

by - Verified Customer December 30, 2015

Mike is very knowledgeable.

by - Verified Customer December 14, 2015

I have always been satisfied with the repair of my vehicles. And, the customer service is always top-notch!

by - Verified Customer December 10, 2015

They are honest, explain work to be done, and give a written estimate.

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert
by - Verified Customer November 29, 2015

I like the quality of the repair service done by the technicians, their expertise and knowledge of the cars they are working on, the value of the service, and the customer service.

by - Verified Customer November 13, 2015

Great service.

by - Verified Customer November 11, 2015

I was happy that they did the work and were friendly but it think it was overpriced.

by - Verified Customer November 11, 2015

The staff at Independent are very thorough with the repairs that were done and recommend other minor repairs that could be done at a later time.... They were very knowledgeable and shared their findings with me in "layman's terms" unlike other shops who would talk down to me and assume that I would know what they were taking about with all the technical verbiage. I bring my 1998 slk230 and my 2002 330ci all the way from Sacramento to Independent in Napa to be serviced.

by - Verified Customer November 11, 2015

Mike is amazing, he runs a honest business and actually cares about his customers!

by - Verified Customer October 14, 2015

Mike is fantastic! Always gets me in quickly & responds to my inquiries right away. The quality of workmanship has been excellent!

by - Verified Customer October 11, 2015

Great Service from trustworthy guys.

by - Verified Customer September 29, 2015

Great customer service! Vehicles are in good working order.

2 verified customers did not leave comments but provided these ratings:
by Miguel, Robert

RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
94

Independent Euro has been serving the community of Napa and the surrounding area since 2013. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "honest”, “knowledgeable”, “fantastic”, “friendly” and "trustworthy". This location features a team of experienced and well trained technicians specializing in the repair of Audi, BMW, Mercedes-Benz, Mini, Porsche, Volkswagen makes. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Child Friendly
  • Early Bird Dropoff
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Shopping Nearby
  • Warranty Accepted
  • Wireless Internet

AFFILIATIONS

  • ASE Blue Seal

MESSAGE FROM THE SHOP

INDEPENDENT is the premiere BMW maintenance and repair center in the Napa valley. We specialize in caring for your vehicle after the factory has. We can perform scheduled maintenance, minor or major repair and check engine light diagnosis. Our techs have worked or have been trained at the dealer, so we know your vehicle.

INDEPENDENT also specializes in Mercedes Benz, Audi and VW. Please give us a call to schedule your appointment today!

MAKES WE SERVE

  • Audi
  • BMW
  • Mercedes-Benz
  • Mini
  • Porsche
  • Volkswagen

Map
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