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Harlan Automotive Inc.

RepairPal Certified Shop in Murray

Harlan Automotive Inc.

25 Verified Reviews
(270) 908-4149
408 N 4th St
Murray, KY 42071 USA
"I feel like they are a fair and honest group of individuals and I trust my car with them completely."
— Mark, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Mike Harlan, Owner
  • Established 1998
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 33 Years of Car Repair Experience
Harlan Automotive Inc. Reviews
25 Ratings
Displaying 1 - 15 of 25reviews
James
05/12/19
Verified Customer
Staff is always friendly and efficient.
Karen
11/08/18
Verified Customer
Harlan Automotive has a very friendly staff. They all work hard to see that you have a good experience and that your car is repaired properly.
Tom
04/08/19
Verified Customer
I asked them to clear codes and they cleared codes.
Charlton
03/13/19
Verified Customer
I always receive prompt and courteous service.
Alexey
03/10/19
Verified Customer
Thank you, Harlan Automotive, for excellent and outstanding job!
Mark
03/14/19
Verified Customer
They are good people and have great service!
Angela
11/08/18
Verified Customer
They are the BEST
Jordan
12/10/18
Verified Customer
Staff is awesome and friendly and got me taken care of quick!
Donna
02/12/19
Verified Customer
Always helpful when my daughter has a problem with her truck. They are very nice and understanding. My daughter is 2 1/2 hours away from me at Murray State. I love them!!!
Karen
02/06/19
Verified Customer
We took our newly acquired 2008 BMW X3, christened Serenity, to Harlan Automotive so we could be sure that the most recent service was properly done. We were thrilled that they would do the work on her because most of the service shops won't work on BMWs and send owners to Paducah to the BMW dealership. Harlan's had always taken special care of our previous vehicle Katie, a 2002 Chrysler 300M, and they were just as careful with Serenity. They identified the few problems she had, and the dealership we bought her from, Kendall's Used Cars, fixed all of those including putting new tires on her after Harlan's made note of the poor shape hers were in. We are always treated like family when we visit Harlan's, and we will continue to depend on them for servicing our Serenity.
Leonard
02/13/19
Verified Customer
good
Robert
07/24/12
Verified Customer
They called every step of the way to make sure I was okay with the progression of the repair and they constantly updated the price of the repairs. It's a really good shop. I like it a lot.
Mark
07/24/12
Verified Customer
I feel like they are a fair and honest group of individuals and I trust my car with them completely.
Kenneth
07/22/12
Verified Customer
He does excellent work at a reasonable price. He is very friendly, very courteous, and I will go back when I need something done.
Jim
07/19/12
Verified Customer
We were on vacation and we had a challenge. We didn't know the area, and they were recommended by someone who worked at a restaurant. They were fast and kind. The receptionist is great and got us back to our vacation quickly. It was a pleasant experience all around.
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
93
Customer Service
86
Customer Amenities
97
The heart and driving force behind Harlan Automotive is owner and ASE Master Tech, Mike Harlan, who has been managing the shop since 1991. As a young man, cars were just his hobby and he went on to receive a degree in biology and chemistry with the intent of going pre-med. Instead of going to medical school though, he decided to open Harlan Automotive, saying he'd rather work on cars than people. Harlan Automotive is a NAPA Auto Care Center that really focuses on catering to their customers' needs by providing Saturday hours, a shuttle service, and a nice waiting room. With high scores on every section of our certification, it's easy to see why we selected Harlan Automotive to join the RepairPal Certified network.
Details
Message From the Shop
Harlan Automotive in Murray, KY, WHERE CUSTOMERS COME FIRST Harlan Automotive is a locally owned and AAA approved auto repair shop in Murray, Kentucky. We are located just a mile from Murray State campus and a few blocks from downtown. From routine oil changes and alignments to transmission and classic car repairs, our friendly and experienced team does it all with a professional and customer-oriented approach to keep you and your family happy and safe. Our labor and services are all warrantied with a 3 year/36,000 mile warranty and backed by NAPA nationwide 2 year/24,000 mile warranty. Whether you’re due for an oil change, alignment, or need a second opinion about a repair, come to Harlan Automotive and find out why we’ve been Murray’s go-to shop for all things auto repair and maintenance for over 20 years. Our shop is BBB A+ accredited. Here are just some of the services we offer: - Oil Change - Wheel Alignment - Preventive Maintenance - Transmission Repair - Jasper Engines and
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ASA
  • iATN
Questions Answered by Harlan Automotive Inc.
My Taillights And Dashboard Lights Aren't Working. on 1993 Pontiac Grand Am
Those lights are on the same circuit. Normally this issue is a blown fuse. If you are sure the fuses are god then I would recommend checking the circuit at the Headlight switch.
Problems With The Climate Control Switches. on 2004 Jeep Grand Cherokee
Could be a number of things. Most likely would be the mode door actuator. A good repair shop should be able diagnose this for you.
My Car 1998 Lexus Gs 400 Cuts Off Whenever I Make A Stop. It Will Start Back Up on 1998 Lexus GS400
Most likely an Idle Air Control Valve. Would recommend taking car to a reputable shop to properly test.
Map
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What verified customers have to say about Harlan Automotive Inc.
Would recommend to a friend
88%
Car was ready when promised
100%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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