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Surgical Auto Repair, Inc.

RepairPal Certified Shop in Mount Vernon

Surgical Auto Repair, Inc.

106 Verified Reviews
(914) 233-3255
40 N MacQuesten Pkwy
Mount Vernon, NY 10550 USA
"I received the most courteous and accurate service on my truck. I know that my family is safe."
— Charnice, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Donald & Sandra Robinson, Owners
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 42 Years of Car Repair Experience
Surgical Auto Repair, Inc. Reviews
106 Ratings
Displaying 1 - 15 of 98reviews
Peter
04/10/19
Verified Customer
They did a great job.
Milissa
04/11/19
Verified Customer
Excellent!!
Andom
03/31/19
Verified Customer
Thanks for taking care of the situation quickly!
Nanette
01/30/19
Verified Customer
Excellent customer service
Matt
01/30/19
Verified Customer
A+ good work
Jameel
01/29/19
Verified Customer
They are good people
Trevor
01/10/19
Verified Customer
1) Attentive Representatives on the phone and in person. 2) Ease of scheduling 3) Post repair follow up/review was thorough and fair 4) Value for price was inline with my expectations. I always feel valued, as a customer and am always willing to serve, as a reference and/or recommend Surgical to my friends who need service.
Sandy
01/08/19
Verified Customer
The staff was professional and wise around the problem my vehicle had, the shop was clean and easy to find. Customer service was attentive to my needs.
Lamur
12/23/18
Verified Customer
I'm very satisfied
Richard
12/18/18
Verified Customer
I am always satisfied with Surgical's courteous, knowledgeable and efficient service.
Carl
12/11/18
Verified Customer
Technically capable and friendly place to service your car.
Melissa
10/26/18
Verified Customer
Staff is always professional and know
Indiana
10/12/18
Verified Customer
Very professional staff.
Jessica
09/19/18
Verified Customer
Great auto repair shop, every one there
Jason
07/02/18
Verified Customer
Great.
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
90
Customer Amenities
96
Surgical Auto Repair is run by husband and wife duo, Donald and Sandra Robinson. This RepairPal Certified shop was established as and has been family owned and operated since 1995. Donald Robinson is a very experienced industry professional who continually attends high quality ongoing training to help ensure that professional repairs are made to your modern vehicle. Some of the recent training includes Mercedes Benz and Advanced European diagnosis updates. Sandra is the service advisor and takes great care to make sure your experience is a good one, this was confirmed in our unbiased review of their recent customers. They describe this RepairPal Certified shop as reliable, accurate, courteous, efficient, and honest. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Surgical Auto Repair (SAR) is an established Auto Repair shop offering complete Domestic & Foreign Car Repair and Diagnostic Service, as well as Glass Installation and Tire Replacement. SAR has been servicing Mount Vernon, Yonkers, the Bronx, Scarsdale, and surrounding Westchester areas for more than 18 years. We differentiate ourselves by employing well-trained technicians and offering incredible value to customers who needs their cars fixed right, the first time. We at SAR have attracted and maintained a loyal customer base through their customer-oriented focus. All employees are trained and held responsible for providing superior service and developing a long lasting bond with customers. This is very important in an industry where TRUST and HONESTY are what customers want most. The Auto Repair industry is very competitive,but we have differentiated ourselves by not only offering a worry-free repair experience, but also performing top notch-diagnostics along with glass installation
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
  • ASA
  • Bosch Service Network
Map
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What verified customers have to say about Surgical Auto Repair, Inc.
Would recommend to a friend
88%
Car was ready when promised
87%
Did not feel sales pressure
90%
Car was fixed correctly the first time
90%
Customer was treated respectfully
96%
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