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Robert's Collision & Repair

RepairPal Certified Shop in Monterey

Robert's Collision & Repair

47 Verified Reviews
(831) 607-1684
234 Ramona Ave
Monterey, CA 93940 USA
"Always make me feel welcome. Very helpful."
— April, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Jose Garcia, Manager
  • Established 1996
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience
Robert's Collision & Repair Reviews
47 Ratings
Displaying 1 - 15 of 45reviews
10/03/18
All of the staff were very thorough and courteous. The waiting room although under construction was very pleasant and clean.
09/19/18
Excellent!
09/13/18
Nothing to say other than all was top notch
07/25/18
Everyone is amazing. I have my car there 2x both times great. I have a 28 year old Toyota that they redid the whole front end. Also great
07/18/18
Professional service.
07/11/18
Jose is the gentleman that did all my paperwork and kept me updated on the details of the repair. He was very professional and knowledgeable about what needed to be done. Very happy with his customer service.
06/29/18
I know is not easy replacing an engine, it took about a month to get it done, but so far looks like they did good work. The only thing i don't like is that they didn't mention anything about the engine s warranty. The engine comes with 5 year warranty and all i got was 24 months from shop. No body explained anything.
06/11/18
The work paid by insurance was shoddy and took twice as long as promised. The extra brake work I had asked to be done on my dime was incredibly, stupidly, and just wrong. Unfortunately, I was short on time and had to drive home in another state or I would have had them re-do it my satisfaction.
05/02/18
I'll never darken your door again. Charging $119 for an estimate is highway robbery. All they did was raise my car up and look at it. You're just a bunch of thieves.
03/09/18
I decided not to repair bc of the cost. Looked elsewhere. Thank you
02/16/18
Found the problem and fixed it, thank you!
02/22/18
Roberts does what they do well! I'm great full to b find a repair shop I can trust and who will work with me to prioritize what is needed. They listen, are flexible and provide excellent service, including a shuttle to/from their business. Great work, great people!
01/29/18
Great service
01/15/18
Mechanical work was great. They even gave me a free ride home and back to the shop when my car was done. The remodeling on the inside made it look less appealing despite what was already finished. They charged me double for a part that I could have bought for half the price myself and charged an initial inspection on top of that. But the service was great and people were friendly.
11/28/17
Jose was good at explaining to me what needed to be done, and always seemed to do his best to find me the best option.
Schedule an Appointment with Robert's Collision & Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (831) 607-1684
Need an appointment for today? Call the shop directly at (831) 607-1684
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
93
Customer Service
91
Customer Amenities
95
Robert's Collision & Repair was established in 1996 and has been providing Monterey and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “professional”, “helpful”, “incredible”, and “welcoming”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • ASCCA
Map
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Schedule an Appointment with Robert's Collision & Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (831) 607-1684
Need an appointment for today? Call the shop directly at (831) 607-1684
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