Close

Pacific Motor Service - Monterey

RepairPal Certified Shop in Monterey

Pacific Motor Service - Monterey

249 Verified Reviews
(831) 784-8779
550 E Franklin St
Monterey, CA 93940 USA
"I got a simple oil change and had the usual friendly, courteous and straightforward service. No complaints, no issues."
— Kimberly, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Kevin Donohoe, Manager
  • Established 2000
  • 5 Auto Repair Mechanics on Staff
  • 88 Years of Car Repair Experience
Pacific Motor Service - Monterey Reviews
249 Ratings
Displaying 1 - 15 of 239reviews
10/04/18
Car kept 2 days
09/24/18
It was the best experience I could ask for.
09/07/18
They are extremely friendly and thorough in their explanation of what needs to be done and what should be done in the future.
09/07/18
Great experience, found our new mechanic shop!
09/12/18
Went to other shop and couldn't solve the problem. Pacific Motor solved the shaking with my car.
09/12/18
Very helpful and courteous.
09/11/18
So happy to have a place I trust!
08/28/18
I was traveling in Monterey when my car broke down and Pacific got me going and on my way speedily and at a fair price.
08/28/18
It is great
08/20/18
Spark plugs replaced on a 2005 Outback. Expensive, but mainly because the spark plug placement on the V6 engine require lifting the engine out to reach the plugs.
08/23/18
Courtesy, efficiency, communications, service--all well done
08/23/18
The best service advisor I have met in the Industry- connecting with customers on many levels. More than about car repairs but about people and their lives.
08/15/18
Always professional and prompt.
08/15/18
Lovely service. Mistaken diagnosis. More expensive repair which was acceptable but the car did not receive restock of a liquid. I had to return but staff was professional and polite.
08/10/18
I blew a radiator hose while 1,000 miles from home, and these guys got the part, fixed it, and got me on the road again, all as a walk-in on a Friday afternoon! Great shop, and if I didn't live a few states away, I would come here all the time.
Schedule an Appointment with Pacific Motor Service - Monterey
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (831) 784-8779
Need an appointment for today? Call the shop directly at (831) 784-8779
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
90
Tools & Equipment
100
Customer Service
89
Customer Amenities
96
The Monterey location of Pacific Motor Service was established in 2000 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certified technicians. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “professional”, “reliable”, “impeccable”, and “excellent”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At Pacific Motor Service, we specialize in taking care of our neighbors, one car at a time. The owner, Kevin Donohoe, is himself a technician. He and his wife Sue Anne train all employees to meet their high standards of honest and ethical work.Pacific Motor Service’s goal is to educate customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of a vehicle! When repairs are needed, Pacific Motor Service continues educating customers, helping them to make informed decisions about their automobile’s repairs. Whether your automobile is in need of repairs or scheduled maintenance, Pacific Motor Service has been the best place to come for quality service, integrity, and prices that will get you back on the road, quickly and affordably.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • ASCCA
  • NAPA
  • ASA
  • ACDelco
Map
Get Directions to Pacific Motor Service - Monterey
Schedule an Appointment with Pacific Motor Service - Monterey
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (831) 784-8779
Need an appointment for today? Call the shop directly at (831) 784-8779
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.