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Orr Automotive

RepairPal Certified Shop in Montclair

Orr Automotive

75 Verified Reviews
(909) 587-6692
4701 Arrow Highway
Ste. B
Montclair, CA 91763 USA
"They are an honest shop, they do very good work."
— Maribel, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Nathan Thompson, Owner
  • Established 2008
  • 3 Auto Repair Mechanics on Staff
  • 90 Years of Car Repair Experience
Orr Automotive Reviews
75 Ratings
Displaying 1 - 15 of 71reviews
Eddie
02/20/19
Verified Customer
The staff was absolutely great!!! I will definitely recommend Orr to anyone that needs automotive care.
Alexandria
01/20/19
Verified Customer
Orr Automotive always comes through for me. I brought my pt cruiser to Nate the mechanic there and he told me everything that was wrong with this car. I ended up getting rid of the car and bought a much better car in which I will bring to Orr Automotive when its time. I brought my husbands car to them and they did a fabulous job on the car gave it a tune up, new tires, changed the oil, alignment made sure the car is up and running the car is a Honda Civic. I will always recommend them to family and friends. They never let me down. The only thing I suggest is bring the car in the morning at 8:00 am. That way the shop has plenty of time to work on the car. Thank You Orr Automotive. Ask for John, Urban, Chris or Nate
Richard
01/21/19
Verified Customer
very good work and price, friendly staff
Susan
01/14/19
Verified Customer
Serpentine belt was replaced for $150.11 vs an estimate from the Hyundai dealer of $268
Anthony
12/06/18
Verified Customer
The staff was friendly and I was able to get an appointment first thing in the morning same day appointment
Brandon
12/05/18
Verified Customer
Everyone was extremely helpful great staff and service
Neena
11/29/18
Verified Customer
Love them
Thomas
11/11/18
Verified Customer
I am very pleased with this shop! Good mechanics and a very reasonable price!
Johnson
11/01/18
Verified Customer
Excellent
Larry
09/05/18
Verified Customer
They had my best interest in mind and did some things to the car beyond what they had to do.
Donna
06/19/18
Verified Customer
Very professional and I was very satisfied
Robert
05/25/18
Verified Customer
They were finished a lot faster then estimated. The price was fair, when you compare it to a dealership.
Lori
05/22/18
Verified Customer
I appreciate the honest job Orr does. I will definitely refer anyone to Orr!
Mike
04/09/18
Verified Customer
replaced the engine in my daughter's forester
Eleanor
12/27/17
Verified Customer
Love Orr Auy
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
91
Customer Amenities
88
Orr Automotive was established in 2008 and has been providing Montclair and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “helpful”, “reliable”, “friendly”, and “efficient”. Saturday business hours are available for your convenience.
Details
Message From the Shop
Serving the Local Communities in California. We are truly your one stop shop with the capabilities to meet all your needs. Orr Automotive offers: Service on all cars & trucks makes & models. A full 24 months or 24,000 mile warranty to cover 100% parts and labor on all work performed. We have a nationwide warranty on all of our repairs. We offer shuttle service on any repair. All technicians are ASE certified. We use OEM (original parts) or better. A clean air conditioned waiting room. Auto Repairs: All Makes and Models Foreign and Domestic Air Conditioning Cooling systems Lube Oil And Filter Brakes, Suspension, Tires Transmission & Clutches Scheduled Maintenance Electrical Systems Drive and Timing belts Tune Ups, Shocks and Struts Alternators and Starters Axles And Differentials
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Questions Answered by Orr Automotive
Radio Display Keeps Going Off And On on 2012 Chevrolet Equinox
This can be a common problem among newer LCD type screens we can diagnose it and it is best if you have a CarMax extended warranty or an extended warranty from another aftermarket source so that we can get an upgraded one from the dealer if not and it is no good we can look into getting a used one with a warranty however I would start with a diagnosis just to make sure there's not a bad connection in the back. Would be honored to serve you just give us a call 909-625-8963 Orr Automotive
What Makes Water Come Out Of Bolt Hole On Intake Manifold .Gmc 350 on 1990 GMC 2500 Pickup
You have can coolant passage in the intake or it can be a bit higher and appear to come from there. Pressure check to replicate if possible or take in for an engine antifreeze leak diagnosis. Take care Orr Automotive
Can I Set The Alarm On My Car To Arm Automatically When I Exit The Vehicle? on 2012 Infiniti FX35
I doubt most vehicles would is it the infinity SUV or the Chevrolet?
Heater Not Working On My Mercedes Clk 430 on 2000 Mercedes-Benz CLK430
Need to diagnose the knocking to see if it is related however hopefully it is not engine noise due to overheating. 909-625-8963 If you would like us to diagnose it. I would also recommend not driving a vehicle that is overheating because it can cause further damage sorry to bare the bad news.
Why Is My Clutch Sticking? on 1995 Chevrolet S10
Usually 1 has failed however both would make sense if reasonable. Need a better explanation of sticking though? Won't come out of gear or is the pedal at the bottom of the floor, or slipping?
Lexus Is 250 2006 on 2006 Lexus IS250
What failure codes are stored in the computer? I would address the factory method of diagnosis for that first rather then just throwing parts at it. Nate ASE Master Tech
Why For Ranger 2001 Jerking When Put On Park And Reverse

on 2001 Ford Ranger
I would be worried about the engine a transmission can jerk with an engine misfire. If your check engine light is on diagnose this along with any transmission fault codes. We recommend using trusted ASE technicians for all your auto repair needs.
Overdrive Not Working on 2003 Ford Expedition
Needs to be Diagnosed recommend an ASE tech do so because most that lack the full Diagnosis skill will often just recommend the whole transmission. Good Luck Nate Orr Auto Montclair Ca
I Locked My Keys In The Trunk With My Doors Locked.
on 2004 Infiniti Q45
There is usually a way to release the manual key from the FOB and there is a hidden key hole usually that will manually connect.
Does A 2008 4 Cylinder Honda Accord Need Timing Belt Replaced on 2008 Honda Accord
It has a Timing Chain so the answer is no on this year model. No service needed for a timing belt. Nate Orr Automotive
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What verified customers have to say about Orr Automotive
Would recommend to a friend
95%
Car was ready when promised
88%
Did not feel sales pressure
99%
Car was fixed correctly the first time
95%
Customer was treated respectfully
97%
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