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Ward Service

RepairPal Certified Shop in Monrovia

(626) 465-7698
130 Railroad Ave
Monrovia, CA 91016 USA
"Love this place and trust them completely to care for my cars."
— Sandy, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Jim Ward, Owner
  • Established 2003
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 63 Years of Car Repair Experience
Ward Service Reviews
53 Ratings
Displaying 1 - 15 of 51reviews
Noel
12/09/18
Verified Customer
Great work by great people.
Teresa
11/08/18
Verified Customer
The staff was very friendly and very accommodating. Very happy with the work done on my car.
Patti
11/12/18
Verified Customer
The staff are friendly, courteous and funny. You are treated with respect. I did not have an appointment & they were kind enough to square me in.
Gene
11/06/18
Verified Customer
EVERYTHING WAS JUST GREAT!!!
Peter
11/12/18
Verified Customer
Honest, reliable and #1 in customer service
Alfonso
11/28/18
Verified Customer
Top notch , super nice , honest, trustworthy service. Jim and crew are about the nicest people you could think of !
Jose
11/04/18
Verified Customer
Palo was great. Very pleased.
Neil
07/23/18
Verified Customer
Completely satisfactory
Eunice
08/24/18
Verified Customer
They make sure that my car is properly fixed with fair price. Customer service is excellent.
John
04/08/18
Verified Customer
Resolved the issue quickly & professionally and was informed of the issue & progress to completion.
Peggy
06/14/18
Verified Customer
Always great service...we have used their service for years and never a problem!!!
Jon
05/18/18
Verified Customer
I have used ward service several times before. They are not cheap but I know the maintenance and/or repairs will be done correctly
Sandy
08/21/18
Verified Customer
As always the service I received was excellent. The repairs were completed on time. Terry kept me informed at all times.
Pat
08/03/18
Verified Customer
We have taken our cars to ward service for many years. Always a satisfactory outcome.
Arlan
04/27/18
Verified Customer
Our family has used Ward Service for all of our auto needs since 1993. We trust Jim Ward and his staff implicitly to be fair and honest with us. Would never go anywhere else. Have referred several friends to Ward's.
RepairPal Scorecard
97
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
98
Tools & Equipment
95
Customer Service
97
Customer Amenities
93
Ward Service was opened by Stanley Ward in Old Town Pasadena in 1923. They moved into their current location in Monrovia in 2001. Great grandson Jim is now in charge. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “amazing”, “wonderful”, “excellent”, “courteous”, and "friendly". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Ward Service is a 4th generation family owned business that has been taking care of our customers and their cars for over 90yrs.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • ASCCA
  • iATN
Map
Get Directions to Ward Service
What verified customers have to say about Ward Service
Would recommend to a friend
96%
Car was ready when promised
95%
Did not feel sales pressure
96%
Car was fixed correctly the first time
92%
Customer was treated respectfully
97%
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