Close

HBi Auto

RepairPal Certified Shop in Mocksville

(336) 814-9145
137 South Park Place
Mocksville, NC 27028 USA
"Fantastic communication with the staff, and being able to talk to the guys that actually do the work means the most to me. Excellent complimentary pick up service goes above and beyond. "
— Terry, a Verified Customer
Hours
Su
Closed
M-F
9:00am to 6:00pm
S
Closed
Auto Repair Experience
  • William Wenk, Manager
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 24 Years of Car Repair Experience
HBi Auto Reviews
90 Ratings
Displaying 1 - 15 of 89reviews
Charles
12/20/18
Verified Customer
Ratings say it!
Tim
11/12/18
Verified Customer
Great service. Good communication and no surprises.
John
11/29/18
Verified Customer
This is the best automotive service I have ever experienced. From master mechanics to unparalleled service, I can't imagine ever taking my XKE or 911 any place else.
Andy
11/15/18
Verified Customer
Excellent work
Preston
11/12/18
Verified Customer
Hbi thoroughly explained all repairs and did top quality work.
Jackie
10/24/18
Verified Customer
All work preformed has been completed n a timely manner, with professional quality.
Reply from HBi Auto
by HBi Auto, December 10, 2018

Thank you for the review, it has been a pleasure working on your Ferrari F430!

-Billy Wenk

Bill
10/13/18
Verified Customer
Excellent work, timely, professional and courteous.
Reply from HBi Auto
by HBi Auto, December 10, 2018

Thank you for the great review, we enjoyed working on your Ferrari California T

-Billy Wenk

Ferman
10/11/18
Verified Customer
Extreme profecionalism and great costumer service
Reply from HBi Auto
by HBi Auto, December 10, 2018

Thanks for the review. Glad your Porsche 996 is running great after the engine repair!

-Billy Wenk

Mike
10/04/18
Verified Customer
Work was good will bring my car back for service
Reply from HBi Auto
by HBi Auto, December 10, 2018

Thank you Mike for the review. We look forward to working for you in the future!!

-Billy Wenk

Jonathan
09/28/18
Verified Customer
Great experience, I will be bringing my car back for all of its future needs.
Reply from HBi Auto
by HBi Auto, December 10, 2018

Thank you Jonathan! Your 944 project was very fun! We are glad you are happy with our work.

-Billy Wenk

Rick
10/04/18
Verified Customer
Excellent communication, repair, and follow-up provided best automotive experience I've ever had. Completely satisfied.
Reply from HBi Auto
by HBi Auto, December 10, 2018

Thank you Rick! We are glad are you happy with our IMS repair on your Porsche Boxster 986.

-Billy Wenk

Rick
09/12/18
Verified Customer
Staff polite and professional--however,communications unreliable. calls were promised to be returned--sometimes yes,sometimes no. Billy sincere but overwhelmed at times. Communication between staff variable. If you live close by. HBi a great choice--if you live (as I do) at a distance, expect polite staff and thorough attention to your car but you will likely need to be active in followup.
Reply from HBi Auto
by HBi Auto, September 28, 2018

Rick,

I am dissatisfied to find you did not have five star experience with us. Unless we meet the customers satisfaction with a five star review we are disappointed. We thought we conveyed clear communication with you but unfortunately we didn't meet your expectations. I will be giving you a call and trying to find out what you think we can improve on. I am glad to find you are happy with the work performed to the car and our attention to detail. Thank you again for choosing HBi Auto and allowing us to pick up your car from Columbia, SC to bring to us in Mocksville, NC. I am sure you will enjoy the Fabspeed exhaust, filters, and tune on it!

-Billy Wenk

Chris
09/05/18
Verified Customer
Great experience, will be back!
Reply from HBi Auto
by HBi Auto, September 28, 2018

Chris,

It was awesome meeting you and a pleasure working on your Porsche Cayenne Diesel. I am glad we got to get the cars service up to date for you and look forward to seeing you again!

-Billy Wenk

Tom
08/10/18
Verified Customer
As with previous visits HBI delivered excellent customer and mechanical service. Parts had been pre-ordered and were on hand when my car arrived, so turn around was days earlier than I could have hoped for somewhere else. My thanks.
Reply from HBi Auto
by HBi Auto, September 28, 2018

Tom,

Thanks for bringing your Porsche 986 Boxster in to us. It has been a pleasure upgrading the suspension and engine for you to track the car. We hope you have enjoyed the upgrades!

-Billy Wenk

Barry
08/23/18
Verified Customer
Excellent shop, fantastic customer focus and attention to detail. Will return.
Reply from HBi Auto
by HBi Auto, September 28, 2018

Barry,

Its always a pleasure working on your GT4. Thank you for allowing us to work on your car and we look forward to seeing you soon!

-Billy Wenk

Schedule an Appointment with HBi Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 814-9145
Need an appointment for today? Call the shop directly at (336) 814-9145
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
94
Customer Amenities
95
HBi Auto has been serving the community of Mocksville and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "professional”, “awesome”, “fantastic”, “amazing” and "great". Specializing in Ferrari and Lamborghini, this location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Porsche
Affiliations
  • iATN
Map
Get Directions to HBi Auto
Schedule an Appointment with HBi Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 814-9145
Need an appointment for today? Call the shop directly at (336) 814-9145
What verified customers have to say about HBi Auto
Would recommend to a friend
99%
Car was ready when promised
96%
Did not feel sales pressure
96%
Car was fixed correctly the first time
94%
Customer was treated respectfully
98%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.