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HBi Auto

RepairPal Certified Shop in Mocksville

(336) 814-9145
137 South Park Place
Mocksville, NC 27028 USA
"Fantastic communication with the staff, and being able to talk to the guys that actually do the work means the most to me. Excellent complimentary pick up service goes above and beyond. "
— Terry, a Verified Customer
Hours
09:00
18:00
http://purl.org/goodrelations/v1#Monday
09:00
18:00
http://purl.org/goodrelations/v1#Tuesday
09:00
18:00
http://purl.org/goodrelations/v1#Wednesday
09:00
18:00
http://purl.org/goodrelations/v1#Thursday
09:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
9:00am to 6:00pm
S
Closed
Auto Repair Experience
  • William Wenk, Manager
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 24 Years of Car Repair Experience
HBi Auto Reviews
83 Ratings
Displaying 1 - 15 of 82reviews
10/11/18
Extreme profecionalism and great costumer service
10/04/18
Work was good will bring my car back for service
09/28/18
Great experience, I will be bringing my car back for all of its future needs.
10/04/18
Excellent communication, repair, and follow-up provided best automotive experience I've ever had. Completely satisfied.
09/12/18
Staff polite and professional--however,communications unreliable. calls were promised to be returned--sometimes yes,sometimes no. Billy sincere but overwhelmed at times. Communication between staff variable. If you live close by. HBi a great choice--if you live (as I do) at a distance, expect polite staff and thorough attention to your car but you will likely need to be active in followup.
Reply from HBi Auto
by HBi Auto, September 28, 2018

Rick,

I am dissatisfied to find you did not have five star experience with us. Unless we meet the customers satisfaction with a five star review we are disappointed. We thought we conveyed clear communication with you but unfortunately we didn't meet your expectations. I will be giving you a call and trying to find out what you think we can improve on. I am glad to find you are happy with the work performed to the car and our attention to detail. Thank you again for choosing HBi Auto and allowing us to pick up your car from Columbia, SC to bring to us in Mocksville, NC. I am sure you will enjoy the Fabspeed exhaust, filters, and tune on it!

-Billy Wenk

09/05/18
Great experience, will be back!
Reply from HBi Auto
by HBi Auto, September 28, 2018

Chris,

It was awesome meeting you and a pleasure working on your Porsche Cayenne Diesel. I am glad we got to get the cars service up to date for you and look forward to seeing you again!

-Billy Wenk

08/10/18
As with previous visits HBI delivered excellent customer and mechanical service. Parts had been pre-ordered and were on hand when my car arrived, so turn around was days earlier than I could have hoped for somewhere else. My thanks.
Reply from HBi Auto
by HBi Auto, September 28, 2018

Tom,

Thanks for bringing your Porsche 986 Boxster in to us. It has been a pleasure upgrading the suspension and engine for you to track the car. We hope you have enjoyed the upgrades!

-Billy Wenk

08/23/18
Excellent shop, fantastic customer focus and attention to detail. Will return.
Reply from HBi Auto
by HBi Auto, September 28, 2018

Barry,

Its always a pleasure working on your GT4. Thank you for allowing us to work on your car and we look forward to seeing you soon!

-Billy Wenk

08/13/18
Great suspension job
Reply from HBi Auto
by HBi Auto, September 28, 2018

Earl,

Thank you for review and we are glad to have been able to install the coilovers, Tarett suspension, & Tarett Camber Plates on your Porsche 996 Carrerra 4 S!

-Billy Wenk

07/06/18
Clean and professional appearance to the shop and waiting area. Friendly customer service. Gem of a place to get European cars serviced in such a small town without dealing with dealerships
Reply from HBi Auto
by HBi Auto, September 28, 2018

Thank you for the review Robert. We are glad you are satisfied with our service and look forward to working with you again!

-Billy Wenk

07/10/18
The mechanic and the young lady at the counter were great! After inspecting my car they called and told me exactly what needed done and the price. They also delivered the car to my home after the job was completed...awesome service!
Reply from HBi Auto
by HBi Auto, July 24, 2018

Hi Steve, Thank you for the opportunity to work for you. We are glad you enjoyed your experience with us servicing your BMW.

-Billy Wenk

07/07/18
I was well informed and completely satisfied.
Reply from HBi Auto
by HBi Auto, July 24, 2018

Thank you for allowing us to perform the diagnosis and coolant repairs on your Porsche 911 991 Carrera S. We look forward to working for you again in the future!

06/12/18
I was very pleased with the quality of service for my 911. Everyone at HBi was great!
Reply from HBi Auto
by HBi Auto, July 24, 2018

Hi Tim, thanks for allowing us to repair your Porsche 991 911 Carrera S. We hope to see you again soon!

-Billy Wenk

05/31/18
All work done as discussed and car returned as promised.
Reply from HBi Auto
by HBi Auto, July 24, 2018

Hi Ron, We enjoyed working on your beautiful Porsche 996 Targa. We hope you enjoy the car as much as we did working on it!

-Billy Wenk

05/03/18
An excellent experience overall. Thanks to Billy and the team at HBi. I will definitely be back when I have future maintenance needs.
Reply from HBi Auto
by HBi Auto, July 24, 2018

Hi Marc,

Thank you for letting us service your Porsche 981 Boxster. I am glad the PDK transmission service, fluid service, and brake repairs we did met your standards! We look forward to working with you in the future!

-Billy Wenk

Schedule an Appointment with HBi Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 814-9145
Need an appointment for today? Call the shop directly at (336) 814-9145
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
94
Customer Amenities
95
HBi Auto has been serving the community of Mocksville and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "professional”, “awesome”, “fantastic”, “amazing” and "great". Specializing in Ferrari and Lamborghini, this location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Porsche
Affiliations
  • iATN
Map
Get Directions to HBi Auto
Schedule an Appointment with HBi Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 814-9145
Need an appointment for today? Call the shop directly at (336) 814-9145
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