Close

Purrfect Auto - Mission Viejo

RepairPal Certified Shop in Mission Viejo

Purrfect Auto - Mission Viejo

31 Verified Reviews
(949) 799-4050
23255 Madero
Mission Viejo, CA 92691 USA
"The guy was really cordial, he was a really nice guy and he definitely performed a good service."
— David, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • David Henderson, Manager
  • Established 2018
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 53 Years of Car Repair Experience
Purrfect Auto - Mission Viejo Reviews
31 Ratings
Displaying 1 - 15 of 31reviews
Stephanie
04/22/19
Verified Customer
Russell gives great customer service. He performs the repair services you've discussed and if he finds anything else that needs to be addressed he will walk you through it. Thank you for all your help with my Nissan!!
John
12/13/18
Verified Customer
I returned to Purrfect Auto to find it under new management. Basic maintenance needed but I had to wait for the car. Grabbed coffee nearby but they did the work right away and added a bit of maintenance they noted at no extra charge. Very reasonable fees and good communication with the lead mechanic so I will return!
Fransisco
08/09/18
Verified Customer
It was excellent.
Nick
10/31/18
Verified Customer
The mechanics are really good and they gave us fair pricing.
Stephnie
06/06/18
Verified Customer
My last experience sucked, but before the new owners bought it I liked it. The new owners are expensive and they're just mechanics. What I mean by that is that they'll try to sell you anything for an extra buck, the old owners were honest, fun and never over-charged me.
David
06/16/18
Verified Customer
They are great, they're very friendly.
Joe
06/05/18
Verified Customer
They are nice guys. Do good work. They are open on Saturday, original price. We just had our brakes done everything was done fine.
David
08/14/18
Verified Customer
The guy was really cordial, he was a really nice guy and he definitely performed a good service.
Leslee
08/28/18
Verified Customer
I called and the customer service was good. I stated that I sold my car and that I was sending in the buyer with the car so I could pay for the repairs. It was very helpful.
Tony
06/09/18
Verified Customer
Service was done very quickly. They found the problem, it was a blown radiator, they fixed it and the cars running fine now. The boys were very courteous over there.
Jina
10/06/18
Verified Customer
They're courteous and prompt.
Stephanie
08/16/18
Verified Customer
The person that works there is a really great guy, and he's the go-to guy. Just the service they provided was great, customer service.
Walter
06/01/18
Verified Customer
The technician and the people were nice, friendly and quick.
Alexadra
10/26/18
Verified Customer
They were really friendly and it was pretty easy. Overall pretty good.
Albert
10/09/18
Verified Customer
Good service and very polite. Fair prices, good service, and friendly people.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
92
Customer Amenities
95
Purrfect Auto Service has been serving the community of Mission Viejo and the surrounding area. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this shop as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs and CA State emission testing. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Purrfect Auto has been providing quality auto care at a reasonable price for over 20 years. Industry leading warranties, well-trained techs and a fair price guarantee mean you can feel confident trusting your car to our perfect touch.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Purrfect Auto - Mission Viejo
What verified customers have to say about Purrfect Auto - Mission Viejo
Would recommend to a friend
100%
Did not feel sales pressure
100%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.