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Laguna Viejo Auto Service

RepairPal Certified Shop in Mission Viejo

Laguna Viejo Auto Service

91 Verified Reviews
(949) 899-6059
25752 El Paseo
Ste A
Mission Viejo, CA 92691 USA
"They were very good. They are good people. They take very good care of you."
— Juan, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • John & Gail Esses, Owners
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 61 Years of Car Repair Experience
Laguna Viejo Auto Service Reviews
91 Ratings
Displaying 1 - 15 of 89reviews
Jim
09/15/19
Verified Customer
Fast, efficient service.
Ron
08/28/19
Verified Customer
Totally honest and good prices.
Michael
07/07/19
Verified Customer
Good.
Jeanne
07/12/19
Verified Customer
Service was great. Mechanic was honest and I fully understood what he told me about my car. I didn t feel like I was going to be taken advantage of by being told I needed stuff I didn t really need. I will continue to bring my car to Laguna Viejo Auto
Eric
06/17/19
Verified Customer
Great job
Samson
06/10/19
Verified Customer
John did an excellent job in repairing my car. My experience with this company from start to finish was perfect. I highly recommend Laguna Viejo to service your car.
Gil
06/07/19
Verified Customer
very good, very thorough
Gary
06/06/19
Verified Customer
Very professional staff
Gary
05/19/19
Verified Customer
We will return to the shop.
Beatrice
05/10/19
Verified Customer
We went to get a smog and they were done fast. It was great.
Sandhu
05/08/19
Verified Customer
Friendly people. Treat you with a smile in your moments of frustration. What more should you ask???
Eliezer
04/29/19
Verified Customer
Alignment work was performed on my Elantra according to time estimated (less than an hour) and cost. It's the trustworthiness and good competence of the people at this shop that makes me want to go back.
Andrew
04/25/19
Verified Customer
Outstanding service. I was treated like a real human being, not just a number. Work was done quickly and right the first time.
Robert
04/18/19
Verified Customer
Great company. I have a Lexus SC430. I plan to have serviced my vehicle for all future service needs
James
02/28/19
Verified Customer
Will return. Friendly staff. Nice receptionist. Very neat and clean shop.
RepairPal Scorecard
96
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
95
Customer Amenities
95
Laguna Viejo Auto Service was established in 1994 and has been providing Mission Viejo and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “friendly”, “professional”, “awesome”, “excellent”, and “wonderful”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a family owned shop and treat you as such. Award winning AAA repair shop offering quality work at competitive pricing. Also won best shop in Orange County 2 years in a row on OC Hot List. With our large 10 bay shop we can take care of most repairs the same day and get you back on the road again. Backed up by our 2 yr/24,000 mile warranty and our 3yr/ 36,000 nationwide warranty. You can be confident your car will be fixed right the first time and we stand behind it.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Laguna Viejo Auto Service
Would recommend to a friend
95%
Car was ready when promised
96%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
100%
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