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Rick's Auto Service

(574) 406-0386
90 Verified Reviews
ricksautoservice@ameritech.net

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

405 W Jefferson Blvd
Mishawaka, IN 46545 USA

AUTO REPAIR EXPERIENCE

  • Rick Thomas, Owner
  • Established 1990
  • 3 Auto Repair Mechanics on Staff
  • 40 Years of Car Repair Experience

Rick's Auto Service Reviews

OVERALL RATING

90 Verified Reviews
5 stars
(70)
4 stars
(14)
3 stars
(2)
2 stars
(1)
1 star
(3)
by - Verified Customer January 08, 2018

Rick's Auto Service had our car for just over a week. They kept us informed on what they found and what the cost would be. They were honest, friendly, and knowledgeable. We will be taking our vehicles to them from now on.

by - Verified Customer January 04, 2018

Excellent service, speedy and reliable. Thank you!

by - Verified Customer December 14, 2017

My experience at Rickswas was a good one they were very professional and made me feel very comfortable in having them to service my vehicle

by - Verified Customer December 13, 2017

Always get good service.

by - Verified Customer December 12, 2017

Great!

by - Verified Customer December 12, 2017

I'm very pleased.

by - Verified Customer December 11, 2017

They're always efficient. I didn't expect to get my car back as quickly as I did. And on top of that, they always make sure to let me know what may need to be done with my car but don't pressure me into getting it done.

by - Verified Customer December 07, 2017

Rick and Rodney were awesome they explained the price great and the price was more than fair
Thank you

by - Verified Customer December 03, 2017

i had new radiator installed and it malfunctioned. they replaced it under the warranty and my car was good as new

by - Verified Customer November 27, 2017

Accommodating, professional, and reliable

by - Verified Customer November 19, 2017

Very friendly helpful and respectful staff

by - Verified Customer November 14, 2017

We just started going to Rick's a few months ago. Both times we have been there it has been a wonderful experience. I recommend them to everyone!

by - Verified Customer November 14, 2017

Excellent

by - Verified Customer November 13, 2017

Rick and his crew are always pleasant and respectful. The work done is always explained. The rose and the follow up call are just icing on the cake

by - Verified Customer November 09, 2017

I called and explained the issue I was having and Rick got me in right away. Knowing I have an older vehicle, repairs ar

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer November 08, 2017

have been a customer for several years with no problems...take your Volvo there...

by - Verified Customer November 07, 2017

All of Rick's people work at top efficientcy.

by - Verified Customer November 06, 2017

Awesome experience!! With a loaner car at no extra charge, honesty, and affordability I will not go anywhere else.

by - Verified Customer October 24, 2017

I love Ricks! Always great service!

by - Verified Customer October 19, 2017

These are good people.

by - Verified Customer October 15, 2017

Very friendly and explained the problem in simple terms. Great customer service.

by - Verified Customer October 11, 2017

they were great!

by - Verified Customer October 04, 2017

Check engine light came on as soon as I drove away, and they charged way to much for a simple repair which was not completed correctly.

by - Verified Customer October 01, 2017

For the first time at Ricks I felt pressured to make unnecessary repairs.

by - Verified Customer October 01, 2017

I needed a new battery, called and brought my car in and got a new battery.

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer September 28, 2017

purchased a new van and they looked it over and got everything done in a timely manner as usual

by - Verified Customer September 21, 2017

Job well done.

by - Verified Customer September 21, 2017

My car overheated and the air conditioning wasn't working while in Mishawaka, IN, some 65 miles from home. I called Rick's on the recommendation of a friend and they told me to come right in. I got a tow to Rick's. They diagnosed the problem within minutes of my arrival. It required an overnight stay but it was ready by 10 am the next morning. They even offered me a loaner car, but I had a friend who was able to take me to a motel, then back to Rick's the next morning.

by - Verified Customer September 19, 2017

I came to Rick's to have them inspect a used vehicle I was thinking about purchasing from a lot down the road. They had time to take it right when I could get there. I sat in their waiting room, and noticed that they had free cookies, water and various other amenities. They also had an area of kids books and coloring tools. That room alone showed me that they care about their customers. After I fell asleep in about 5 seconds flat, I was woken up by a technician saying my name. He took me to the back shop, where the car was up on a lift. He proceeded to coordinate what he found on the car with the printed itemized list in his hands. I know a bit about cars, but he didn't know that. He still explained everything in a way that expressed each item's severity. He was very honest about everything. Being guided around the car while it was still in the air was so much help! Back in the office, I paid the inspection fee, and thanked them for their help, and they gave me a rose. He said they give one to every customer. I had just gotten married a week ago, and she loved the rose. I've lived in Elkhart for almost 6 years, and haven't been able to find a good, honest, regular mechanic. That stretch is over. Rick's will be getting my service until I move away, or until we all get around by teleportation, haha! ALSO!...that lifetime oil change deal is crazy! Crazy good, that is.

by - Verified Customer September 11, 2017

Rick's is my go-to for any repairs.

by - Verified Customer September 06, 2017

Efficient, respectful of my time, honest, clean & comfortable waiting area, straightforward on everything they do! The best!

by - Verified Customer September 04, 2017

Got exactly what I wanted when i took my old beater truck in. Asked for what needed done with a price breakdown and was able to choose what I wanted done, what I could wait on, and what I could take home for myself. Everything was market price or below, however I chose to do the majority of what they found on my own to save a few bucks. Will be going back when I get to the items that could wait that I am unable to do myself. Great shop

by - Verified Customer September 04, 2017

Just confused as I was told my coolant needed to be changed so it was but it had been done the year before by another place. Was told by that place my shocks and struts were bad . took it to you and was told they were fine . This time I was told back shocks are leaking . Not sure what to believe . Trying to find a shop who till check and see if they are leaking as getting confusing messages . Was told the car was in great shape and advised it was a good buy .

by - Verified Customer August 31, 2017

The oil change was very reasonably priced and the staff was very friendly.

by - Verified Customer August 31, 2017

Both technitions I worked with took their time explaining what I needed to repair right away and what could wait. They wanted to make sure I understood the repairs needed and showed me the parts on my car so that I could not only understand their functions but what they should and shouldn't look like. When my repairs were pushed into the next day they gave me a loaner car so that I didn't have to ne inconvienenced without my car. They treated me with with a great amount of respect and I'll continue to go to them for anything car related.

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer August 29, 2017

This was my first time going to Ricks and it certainly won't be my last. I have an older car but was treated throughout the process as if I brought in a 2017. Thanks for getting me back on the road so quickly!

by - Verified Customer August 28, 2017

Very pleased as always!

by - Verified Customer August 27, 2017

I have no complaints about the shop whatsoever but the suggested work for the future was a little over-priced based on the other quotes I received. Everything i received-inspections, services, and simple conversation was wonderful.

by - Verified Customer August 21, 2017

Did a great job. Honest and fair.

by - Verified Customer August 17, 2017

The quality of service was good and the people are friendly. I have already mentioned them to friends.

by - Verified Customer August 16, 2017

Very happy with the service at Rick's. They brought to my attention a necessary repair and also serviced my car in a timely manner. I will return their for future service needs.

by - Verified Customer August 15, 2017

Repair expense too high.

by - Verified Customer August 15, 2017

Happy I found this place

by - Verified Customer August 10, 2017

The work was performed within the time period I needed it to be completed.

by - Verified Customer August 07, 2017

Fantastic service and great customer service

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer August 07, 2017

I was impressed with the taking the time to deodorize the interior to take away the bad smell left behind by the 'critters' that made their home under my hood. Thank you!

by - Verified Customer August 02, 2017

Rick's Auto always does a great job, explaining issues clearly and proposing varied timeframes for completing repairs. At this last visit, the work was done in one-third less time than the estimate. It is a great place that is highly trustworthy and very competent.

by - Verified Customer July 26, 2017

great job

by - Verified Customer July 25, 2017

I like the very polite staff and the quick service.There's usually very little waiting to get and out

by - Verified Customer July 23, 2017

Very happy with my experience at Rick's. I'm new to the area and don't know a lot of people to ask so I chose Rick's based on reviews and comments. I found them all to be true. Thanks!

by - Verified Customer July 19, 2017

My wiper came off, in a rain storm, drove straight
To them in minutes found the type I needed
Ask if I wanted premium or regular wipers always get premium 5 minutes later was back on the road! Thanks, rick awesome service!

by - Verified Customer July 18, 2017

Excellent service. Very trustworthy.

by - Verified Customer July 06, 2017

Very polite, friendly, and do great work

by - Verified Customer July 05, 2017

Trustworthy and reliable. Loaner cars available free of charge. Friendly staff.

by - Verified Customer July 04, 2017

On a scale of 1-10, I give ricks 1000

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer July 04, 2017

Always satisfied... Never unhappy...

by - Verified Customer June 29, 2017

I called last minute for an oil change. Was able to get in first thing the next day. Much appreciated before a road trip!

by - Verified Customer June 28, 2017

Everyone at Ricks is kind and respectful. Everything was explained so I could understand what they were doing. I don't trust anyone else with my car.

by - Verified Customer June 28, 2017

Great service

by - Verified Customer June 26, 2017

Love Rick's!

by - Verified Customer June 22, 2017

I brought my car in to get it checked over and an alignment done before we moved 2000 miles away. While I was told about plenty of things that COULD be done, I was in no way pressured to do anything I wasn't able to afford that wasn't going to adversely affect my trip. Everyone there always treated us with kindness and respect.

by - Verified Customer March 27, 2017

The work was more than satisfactory. The cost was reasonable.

by - Verified Customer March 27, 2017

Rick's has always given me honest feedback and good prices on my vehicle. Have never had any issues with any of their repairs. Great customer service!

by - Verified Customer March 22, 2017

Wonderful as always!

by - Verified Customer March 21, 2017

Friendly staff and great service!

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer March 19, 2017

All good!

by - Verified Customer March 16, 2017

Helpful. they discuss what needs to be done, what can wait until the next time and services are timely.

by - Verified Customer March 14, 2017

I like going to this repair service because the people I've worked with are knowledgeable, friendly, and not "pushy."

by - Verified Customer March 08, 2017

Tires rotated.

by - Verified Customer March 05, 2017

I always find Ricks Auto Service in Mishawaka, a very professional shop. I love that they have the free loaners, I am not always in a position to wait. They call me to let me know what work needs to be done and they give me clear and concise instructions on what they will be doing.

by - Verified Customer March 01, 2017

Nice n friendly!

by - Verified Customer March 01, 2017

The oil change and tire rotation were completed in a timely manner.

by - Verified Customer February 28, 2017

Everyone is very friendly and helpful. I always have a good experience with them.

by - Verified Customer February 26, 2017

Great job. Did a wonderful job fixing my van. A delight to have them work on my van.

by - Verified Customer February 23, 2017

Took care of my problem with my vehicle and made further recommendations, very knowledgeable and trustworthy.

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer January 19, 2017

I was out of state and needed a vehicle inspection performed. They were great to work with and it they gave me all the information I needed. They saved me from buying a vehicle that was in need of some serious repairs.

by - Verified Customer January 18, 2017

Totally satisfied!

by - Verified Customer January 12, 2017

Rick's always gets my car in and out so I can have my own transportation before the end of the day. Usually within 2-3 hours of when I bring my car in for service.

by - Verified Customer January 10, 2017

Appointment are on time and prompt.

by - Verified Customer January 03, 2017

Appreciated the use of a loaner car. Very concerned that their customer is satisfied.

by - Verified Customer January 03, 2017

Polite and courteous customer service. A job was well done.

by - Verified Customer December 15, 2016

Timely, knowledgeable staff.

by - Verified Customer December 08, 2016

They only did what was asked, but they did check over the entire vehicle.

by - Verified Customer December 08, 2016

Good work and honest answers to hard questions.

by - Verified Customer November 30, 2016

Always polite and very accommodating.

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark
by - Verified Customer November 27, 2016

Was pleased with service.

by - Verified Customer October 16, 2016

Fast friendly convenient!

by - Verified Customer October 02, 2016

I always bring my car here, I would not go anywhere else. I always trust what they say and what they say my car needs.

2 verified customers did not leave comments but provided these ratings:
by Ryan
by Mark

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

Rick's Auto Service was established in 1990 and has been providing Mishawaka and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “helpful”, “friendly”, “knowledgeable”, “honest”, and “wonderful”. A local shuttle service, loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco

MESSAGE FROM THE SHOP

WELCOME TO RICK’S AUTO SERVICE
Mishawaka Auto Repair | Rick's Auto Service

Ricks Auto Service delivers only excellent quality auto and car repair in Mishawaka and South Bend Indiana. It is our mission to get you back on the road quickly, 'keeping your car dependable'. You will always leave Ricks Auto Service feeling confident in our work and pleased with our auto repair services.

We've been serving families like yours in the Michiana area (Mishawaka, South Bend, and Granger)
Your vehicle is important to you, your family and your business. It is equally important to us at Rick's Auto Service, so everything we do is geared to making your experience simple, timely and efficient. Our central location in Mishawaka, Indiana makes us convenient and accessible to all of Michiana.
Rick's Auto Service delivers only excellent quality maintenance and repair. It is our mission to get you back on the road quickly, 'keeping your car dependable'. You will always leave Ricks Auto Service feeling co

MAKES WE SERVE

  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More

Map
Get Directions to Rick's Auto Service