Ruby Isle Auto Tire & Service

RepairPal Certified Shop in Milwaukee

Ruby Isle Auto Tire & Service

48 Verified Reviews
No more photos
(414) 877-6260
11137 W Silver Spring Dr
Milwaukee, WI 53225 USA
"They're very courteous and they do a good job! My car has been running perfectly ever since the service."
— Lawrence, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 12:00pm
Auto Repair Experience
  • John Kalupa, Manager
  • Established 1981
  • 5 Auto Repair Mechanics on Staff
  • 165 Years of Car Repair Experience
Ruby Isle Auto Tire & Service Reviews
48 Ratings
Displaying 1 - 15 of 48reviews
Noah
09/24/19
Verified Customer
When I got my car back, my grill was rubbing against my pipes. I adjusted it so it's fine now but a little more attention to detail would have been nice.
Brian
09/19/19
Verified Customer
I had a starter replacement here. I felt the work was good quality and the customer service left nothing to be desired.
James
09/19/19
Verified Customer
It was a good experience, I'm very satisfied.
Stanley
09/18/19
Verified Customer
They were great. I've been here twice and both times have been great experiences. Everyone is very helpful here and they do great work!
John
09/17/19
Verified Customer
5 stars all around!
Lance
09/13/19
Verified Customer
Good service!
Chris
09/13/19
Verified Customer
I bought the car a year ago and after my service here, I'm having issues with it and it's making squeaking noises. Everyone here is so kind and respectful, but I'm a little disappointed with the quality of the work.
Jim
09/12/19
Verified Customer
They have gone out of their way to get things done for me that I know most other places would have given up on a long time ago. I will definitely be back!
Lawrence
09/10/19
Verified Customer
They're very courteous and they do a good job! My car has been running perfectly ever since the service.
Takeyla
09/19/19
Verified Customer
Everyone here made me feel incredibly welcome and at home. I felt comfortable and respected here.
Titeana
09/26/19
Verified Customer
I wish there had been some better communication. I ordered some parts through them and no one ever called me with updates, so I had to call about 4 or 5 times. Everything else was great though!
Tiera
09/25/19
Verified Customer
Everything here was fine. I don't feel like they could have done much better.
Shequira
09/20/19
Verified Customer
They were great at answering all my questions and provided wonderful customer service all throughout my visit!
Suzy
09/19/19
Verified Customer
I have already recommended Ruby Isle to a few friends. They gave me great service and I will be returning!
Paul
09/29/19
Verified Customer
I got good service here. There weren't any issues and the price was fair!
RepairPal Scorecard
93
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
100
Customer Service
97
Customer Amenities
95
Ruby Isle Auto Tire & Service was established in 1981 and has been providing Milwaukee and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to state smog inspections, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “courteous”, “professional”, “fair”, and “excellent”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
As a Family Business, we believe in conducting our business the same way we live our lives – with honesty, integrity, and fairness. We recognize the fact that you have a variety of choices to take your vehicle for service. The fact that you have chosen to come to us means a lot. We will address all your automotive needs in a caring and compassionate manor that will build a relationship founded upon trust and respect. We recognize the unique worth of each customer, as well as the value of every Ruby Isle Auto team member, and strive to maintain a positive atmosphere of wellness and personal growth for everyone we encounter. Sincerely, John & Kathy Kalupa
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Ruby Isle Auto Tire & Service
Would recommend to a friend
80%
Car was ready when promised
86%
Did not feel sales pressure
88%
Car was fixed correctly the first time
78%
Customer was treated respectfully
89%
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