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Valley Express Auto Repair

(480) 386-1669
38 Verified Reviews
richard@valleyexpresstowing.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

629 W Broadway Rd
Mesa, AZ 85210 USA

AUTO REPAIR EXPERIENCE

  • Richard Thompson, Owner
  • Established 2007
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience

Valley Express Auto Repair Reviews

OVERALL RATING

38 Verified Reviews
5 stars
(18)
4 stars
(6)
3 stars
(9)
2 stars
(2)
1 star
(3)
by - Verified Customer June 23, 2015

The honesty shown by Dennis was outstanding. As a former ASE Certified Master Mechanic I was impressed with the fact that Dennis was able to diagnose the exact problem(s) caused by the minor engine fire and did not try to "pad" the Bill.

by - Verified Customer June 22, 2015

Service was prompt and repair work was done very well.

by June 09, 2015

Fast and honest done work.

by June 09, 2015

Nice people & good service.

by - Verified Customer June 03, 2015

Friendly.

by - Verified Customer May 05, 2015

Everyone was amazing. The level of customer service was excellent. I was given a detailed estimate, the work was completed in a timely manner and I left feeling confidant that no further repairs were needed.

by - Verified Customer April 05, 2015

Prices could be a little better.

by March 29, 2015

They gave me an expectation that they would call the same day & didn't get an update advising that the part wasn't available. Finally heard back from someone the next day.

by - Verified Customer March 04, 2015

Great customer service and rates.

by - Verified Customer February 26, 2015

Excellent service.

by - Verified Customer January 12, 2015

Have had a few problems with parts.

by - Verified Customer November 13, 2014

I go to valley express for all my car maintenance. They have done my oil changes and replaced my battery when it died. They have really good customer service and they are an honest shop.

by November 13, 2014

They were quick, and I was able to get in without an appointment.

by November 13, 2014

It took too long for the car.

by - Verified Customer November 12, 2014

The service was great and they explained everything that you needed to know about your vehicle.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer November 12, 2014

They were nice, kind and they got my car done when they said it would be done.

by - Verified Customer November 11, 2014

I like the quality of service, good response. They kept me informed.

by - Verified Customer November 10, 2014

They do great service. I have been to them a couple times and have had no problem with them. They do good work.

by - Verified Customer November 02, 2014

I took it to another auto place and had problems. I took it there and they fixed it.

by October 30, 2014

Fast, good service. Very friendly.

by - Verified Customer October 30, 2014

I have had my car fixed there, and I had to take it back because they didn't know what was wrong. They put in an interlock and I have had nothing but issues since they wired it in.

by - Verified Customer October 23, 2014

They had really good customer service, and they were really nice.

by - Verified Customer October 23, 2014

I liked the service.

by - Verified Customer October 16, 2014

The service was good because they got done with what needed to be done and is was very quick.

by - Verified Customer October 16, 2014

They do really good work, and they always fix the problem correctly the first time.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by - Verified Customer October 06, 2014

Great service.

by - Verified Customer October 05, 2014

They were fast. They kept me posted on the status of my vehicle and they were friendly.

by - Verified Customer September 30, 2014

They have prompt service. They are very explanatory on what needs to be addressed.

by - Verified Customer September 21, 2014

I have never had bad work from them, and they do what it takes to get the job done right. They are very pleasant and they do really good work.

by September 19, 2014

I had to wait too long.

by - Verified Customer September 17, 2014

The cost was lower than I expected, and they finished the work on time.

by - Verified Customer September 15, 2014

It was a great experience.

by - Verified Customer September 09, 2014

When I went for the repair, I had to go back because it wasn't done correctly the first time.

by - Verified Customer August 12, 2014

They spent at the most 30 min on my car and charged about two-thirds of the bill on labor. I spent $159 or so when the part was about $50-$60. I can't remember the exact numbers.

by July 16, 2014

Pricing could be better.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
by February 11, 2014

Waiting is usually longer.

by - Verified Customer August 11, 2013

Great service and employees are very nice.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer

RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
95

Valley Express Auto Repair has been serving the local Mesa community since 2007. Our unbiased review of their most recent customer revealed a team that is dedicated to providing a high level of customer service. They are described as knowledgeable, kind, friendly. responsive, and prompt by their most recent customers. The automotive team at this RepairPal Certified shop makes sure they are prepared to service your modern vehicle by investing in the automotive tools and computer diagnostic equipment as well as the necessary training. This commitment helps enable them to provide repairs ranging from tires and wheel alignment, to check engine light diagnosis, to minor and major repairs, as well as your scheduled maintenance needs. Repairs are backed with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, rental cars, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Valley Express Auto Repair is very proud to have maintained an A+ rating with the Better Business Bureau. Customer service is our number one priority and we look forward to servicing your vehicle. We are committed to providing fair and honest service to each and every customer.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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