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Craftsman Auto Care - Merrifield

RepairPal Certified Shop in Merrifield

Craftsman Auto Care - Merrifield

41 Verified Reviews
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(703) 570-1381
2733 Merrilee Dr
Merrifield, VA 22031 USA
"Everything done in a timely manner, good costumers service."
— Gabriel, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 7:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Troy Trift, Manager
  • Established 2017
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 135 Years of Car Repair Experience
Craftsman Auto Care - Merrifield Reviews
41 Ratings
Displaying 1 - 15 of 39reviews
Mary
08/16/19
Verified Customer
Great, will definitely recommend to others.
Antonio
08/15/19
Verified Customer
Great service.
Paul
09/11/19
Verified Customer
I was very satisfied with all aspect of the service. The. Waiting area is great, the shop part I saw was very impressive. The customer service great, they presented a digital evaluation of the vehicle and advised of the maintenance schedule. A Happy customer.
Timothy
09/04/19
Verified Customer
Very happy with the service.
Charlene
08/25/19
Verified Customer
Thanks.
Gabriel
09/13/19
Verified Customer
Everything done in a timely manner, good costumers service.
Robert
09/09/19
Verified Customer
Great Shop, unfortunately, I decided to part ways with the car so didn't go through w/proposed repairs.
Cameron
08/25/19
Verified Customer
When I first went to the shop I had asked for an estimate. They were quick and thorough when giving me my quote. I later returned to go through with what I got and they did quick efficient work.
Christoph
08/04/19
Verified Customer
Friendly staff, no pressure, no suspicious behavior, transparent. Very trustworthy. All in all very good experience topped with free snacks and coffee.
David
07/24/19
Verified Customer
I will be back without a doubt!
John
07/24/19
Verified Customer
Good quality, fair pricing.
Manoj
08/02/19
Verified Customer
Great.
Andy
08/01/19
Verified Customer
Diagnosed problem quickly and took the pressure off me.
Jacquelyn
07/31/19
Verified Customer
Awesome all the way around!
Venkata
08/19/19
Verified Customer
Great service.
RepairPal Scorecard
97
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
94
Customer Amenities
98
The Merrifield location of Craftsman Auto Care has been serving the local community since 2017. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “awesome”, “friendly”, “knowledgeable”, "trustworthy", and “helpful”. This location features a team of very experienced automotive professionals whose commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Craftsman Auto Care - Merrifield
Would recommend to a friend
95%
Car was ready when promised
97%
Did not feel sales pressure
98%
Car was fixed correctly the first time
92%
Customer was treated respectfully
97%
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