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Express Oil Change & Tire Engineers - Winchester Rd

RepairPal Certified Shop in Memphis

Express Oil Change & Tire Engineers - Winchester Rd

16 Verified Reviews
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(901) 329-8475
7540 Winchester Rd
Memphis, TN 38125 USA
"Professional, timely and friendly."
— Camille, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • John Southerland, Manager
  • Established 1979
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 51 Years of Car Repair Experience
Express Oil Change & Tire Engineers - Winchester Rd Reviews
16 Ratings
Displaying 1 - 15 of 16reviews
Camille
07/30/19
Verified Customer
Professional, timely and friendly.
Chris
07/22/19
Verified Customer
The oil change sticker on the car is not in compliance with the manufacturer's maintenance interval so it's obvious that you are trying to get people to come in before they need to and are wasting their money and polluting our environment with unnecessary oil changes. Great service, unfortunately, I couldn't witness the old or new oil filter being removed and replaced so I don't know beyond new oil being put in exactly the level of work actually done. I can trust it was done until I get under the car at my next convenience.
Courtney
07/18/19
Verified Customer
Fast with no issues.
Xavier
07/29/19
Verified Customer
Every time I've brought my car there I come home with more problems. And more thousands they're happy to demand.
Kennith
07/29/19
Verified Customer
Great as always timely and professional.
Connie
07/23/19
Verified Customer
Everything was great just need to reset my oil in the computer system in my truck!
Shelbye
07/19/19
Verified Customer
Quick & accurate!
Heidi
07/29/19
Verified Customer
Friendly, professional, and knowledgeable...
Sandeep
07/24/19
Verified Customer
Excellent place, not only for a quick oil change but also for all other auto services & repairs with very reasonable cost. I've been going to this place for 3+ years, they've delivered quality always!
Larry
07/30/19
Verified Customer
Great Job!!!
Centelia
07/19/19
Verified Customer
The gentleman was very friendly and explained everything thoroughly to me. This is the only place I go for my vehicle needs.
Chris
07/22/19
Verified Customer
It started when I drove up, even though there was only 1 other car in the bays, it took a few minutes for someone to come out and greet me. After I get in I noticed that they did not replace the very small o-ring on my top load oil cap. They only replaced the two large ones. Then I was about to show my $7 off coupon, but the technician told me that he already had given me $10 off. When I got the bill, it was over $10 more from what I have paid every other time I have gotten my oil changed at one of your locations, and I have used 4 or 5 locations, even one in Knoxville, TN twice. It made me a little bit upset, and I asked him to review because it seemed wrong to me. He stood by this price even though he looked up all of my past services and noticed that I had never paid over $57 for an Oil Change. I paid the bill, but I was/am upset, and I don't know if I will bring my truck and my car back to any of your service centers after that bad experience.
Alyssa
07/18/19
Verified Customer
Very timely and professional.
Shun
07/26/19
Verified Customer
You all are professional & kind.
C
07/25/19
Verified Customer
I always feel respected at the Express Oil Change on Winchester Road. The staff is friendly, efficient, knowledgeable, honest, and considerate of time. In fact, the first time I went to get an oil change, the assistant manager, Michael, told me I didn't need it. Really?!?! How many times does that happen? [I now call him an angel.] Because of his honesty it is my go-to for any service they provide. I have already sent friends to that location.
RepairPal Scorecard
91
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
92
Customer Service
90
Customer Amenities
93
Express Oil Change & Tire Engineers on Winchester Road was established in 1979 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced and well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “friendly”, “excellent”, “knowledgeable”, and “honest”. A local shuttle service and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Express Oil Change & Tire Engineers - Winchester Rd
Would recommend to a friend
87%
Car was ready when promised
93%
Did not feel sales pressure
88%
Car was fixed correctly the first time
87%
Customer was treated respectfully
93%
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