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Honest-1 Auto Care - McKinney

RepairPal Certified Shop in McKinney

Honest-1 Auto Care - McKinney

207 Verified Reviews
(469) 701-4642
2771 Virginia Pkwy
McKinney, TX 75070 USA
"Justin and his guys are really thorough and gave me several choices about how to address my car s issues. I completely trust them!!"
— Nancy, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 7:00pm
S
7:00am to 4:00pm
Auto Repair Experience
  • Justin Gilbreath, Manager
  • Established 2018
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 40 Years of Car Repair Experience
Honest-1 Auto Care - McKinney Reviews
207 Ratings
Displaying 1 - 15 of 199reviews
Melina
05/12/19
Verified Customer
Super friendly. Love that they send you a detailed report. Never pressure me into more than what I'm wanting to be done at the time. Fast service. It's never a headache going to them for anything.
Rob
05/08/19
Verified Customer
Excellent and honest service at a fair price!
Heather
05/07/19
Verified Customer
Great service and comfortable, clean waiting area.
Owen
05/07/19
Verified Customer
Staff was friendly and courteous
Marcos
05/05/19
Verified Customer
Great services and fast work! Will use for all other family vehicles!
Babette
05/02/19
Verified Customer
Good customer service, clean and hospitable atmosphere. Will definitely come back again.
Lindsey
04/29/19
Verified Customer
Very helpful and any questions I had they answered.
David
04/30/19
Verified Customer
Fast service. Cleanest waiting area ever. A little pricey. Nice people.
Jacob
04/18/19
Verified Customer
Felt a bit disrespected, kind of ignored when I first walked in.
Phyllis
04/11/19
Verified Customer
Service seemed good, friendly staff
Steve
04/12/19
Verified Customer
The staff was courteous and helpful and provided options for the work I asked to get done. The frustrating part is both times I've taken a vehicle there it comes back with a laundry list of items they suggest get done.
Janice
04/12/19
Verified Customer
Great service as usual
Noel
04/11/19
Verified Customer
The GM called me to tell me that the repair was covered under the car warranty and called me back to offer to put the spare tire on the car for free. He was very honest when most places would of taken advantage and just made the repair without any thought.
Andrea
04/08/19
Verified Customer
Staff was friendly and knowledgeable of my vehicle.
Thomas
03/20/19
Verified Customer
I have been very impressed with the people at Honest 1. I am a little concerned that something isn't quite right since my last service but haven't had the opportunity to take it back and have it checked. I will be taking it back soon.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
91
Customer Amenities
97
Honest-1 Auto Care of McKinney has been serving the community since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "excellent”, “awesome”, “professional”, “honest” and "friendly". This location features a team of automotive technicians with an excellent mix of experience, ongoing training, ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Honest-1 centers are designed to be family friendly. We encourage mom, dad, and the kids to come with to get the family vehicle(s) serviced. Our lobby areas have children's play area secured by a low wall, comfy chairs, flat screen TVs, free wifi, computer workstations, always-clean restrooms with baby changing stations, gourmet coffee and cappuccino as well as other snacks and beverages. We even have large windows looking into the shop so you can watch your vehicle being worked on
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Honest-1 Auto Care - McKinney
Would recommend to a friend
92%
Car was ready when promised
97%
Did not feel sales pressure
95%
Car was fixed correctly the first time
95%
Customer was treated respectfully
98%
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